SailingHome Posted January 28, 2020 Share Posted January 28, 2020 I finally got transferwise to work. I sent $13,000. a week now and the green line shows it made it to TW bank ????it is just sitting there. I can not call ???? them because toll free. I can not log in because Iforgot my password. I can not get a new password also because they want to sms and that phone ???? is broken. 1 Link to comment Share on other sites More sharing options...
ripstanley Posted January 28, 2020 Share Posted January 28, 2020 Send them an email at [email protected] 1 Link to comment Share on other sites More sharing options...
Farangwithaplan Posted January 28, 2020 Share Posted January 28, 2020 7 minutes ago, SailingHome said: I can not get a new password also because they want to sms and that phone ???? is broken. Then put the sim card from the broken phone into a different, non broken phone. The password reset feature is linked to the sim card, not the actual phone. 1 Link to comment Share on other sites More sharing options...
SailingHome Posted January 28, 2020 Author Share Posted January 28, 2020 When I emailed, they sent back immediately sent one back declaring they no longer support that email and gave a URL. The URL went to nothing. Link to comment Share on other sites More sharing options...
treetops Posted January 29, 2020 Share Posted January 29, 2020 If you can see the "green line" then you must be logged in. You can still message them from here: https://transferwise.com/contact Link to comment Share on other sites More sharing options...
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