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Chevrolet assures after-sale service following exit from Thailand

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Chevrolet assures after-sale service following exit from Thailand

By THE NATION

 

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Chevrolet Thailand said its after- sale services will continue at Chevrolet service centres nationwide after the brand's withdrawal from the Thai market at end of this year.

 

General Motors announced on February 17 that it had signed a binding term sheet with Great Wall Motors on the sale of GM’s Rayong vehicle manufacturing facility, and would withdraw Chevrolet from Thailand.

 

GM Thailand’s Director General Vanchana Unakul said GM Thailand has a large inventory of genuine parts for repairs and maintenance service of old and new Chevrolet models.

 

“I and the after-sale team will continue to take care of our customers ” he added.

 

Source: https://www.nationthailand.com/news/30382752

 

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-- © Copyright The Nation Thailand 2020-02-24

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Now isn't that reassuring..................🤨

 

Weeeell, suppose they must clear/sell their car stock, sweet talk helps I suppose...🤔

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1 hour ago, ChrisY1 said:

Somehow I just can't see any dealership of Chevrolet in Thailand staying open to service their brands...Thais in business do not work that way, and car dealers definitely don't.

 

As a Cruz owner of several years, I have found the dealerships service centers are sorely lacking in training anyway. My neighbor across the soi with a 2nd Captiva has the same problem. We have found several ex Chevrolet mechanics that have left the dealerships over the years and opened their own shops to handle foreign makes. We have found them to be better at it than the service centers at the dealerships. I summize there are reasons why these mechanics left the dealerships to start their own shops over the years. 

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1 minute ago, featography said:

As a Cruz owner of several years, I have found the dealerships service centers are sorely lacking in training anyway. My neighbor across the soi with a 2nd Captiva has the same problem. We have found several ex Chevrolet mechanics that have left the dealerships over the years and opened their own shops to handle foreign makes. We have found them to be better at it than the service centers at the dealerships. I summize there are reasons why these mechanics left the dealerships to start their own shops over the years. 

Perhaps they left to increase their income...

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Are there any consequences for the company if the just decide to shut down everything after a year, once they reduce their inventory of unsold cars?

 

GM failed because they don't seem to manage their Thai operation very well. I have a 2555 Aveo. I have had to make many repairs on this car within its first 50,000 Km. You can take the ignition key out when the car is in neutral. If you forget that your car is in neutral and take out the key, the car will roll if it is on an incline. I tried to get it fixed, but could not. Chevys have less value than Japanese cars on Thai market. The car has no durability it seems. Is it me or are the Chevys in Thailand inferior to Japanese or Korean cars?

 

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37 minutes ago, jingjai9 said:

GM failed because they don't seem to manage their Thai operation very well.

GM failed in the US quite a few years ago.  The government took it over to the tune of about 50 billion dollars.  Otherwise GM wouldn't have made it to 2010.

Edited by rwill

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Quote:-

"after- sale services will continue at Chevrolet service centres nationwide"

Ah, but who will own or franchise these service centers - Great Wall of China Motor Company ?

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A statement like this from a company that is stopping with its activities here is not worth the paper it is written on (probably online only anyway).

 

Having said that, I don't believe in any guarantees from these guys, but do think parts and service will not be an issue, there are simply so many on the roads it is worth it to keep doing this.

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7 hours ago, ChrisY1 said:

Somehow I just can't see any dealership of Chevrolet in Thailand staying open to service their brands...Thais in business do not work that way, and car dealers definitely don't.

 

He didn't say that dealers will stay open just to service their brand; he did say that...

"GM Thailand has a large inventory of genuine parts for repairs and maintenance service of old and new Chevrolet models. “I and the after-sale team will continue to take care of our customers”".

 

That means parts will continue to be available to those who want them, as GM has stated all along.

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5 hours ago, jingjai9 said:

You can take the ignition key out when the car is in neutral. If you forget that your car is in neutral and take out the key, the car will roll if it is on an incline. I tried to get it fixed, but could not.

Don't Aveos have handbrakes, you know, those things specifically designed to stop the car rolling away on inclines?  There isn't a car in the world that wouldn't do that if left in neutral on an incline without applying the handbrake, is there?

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5 hours ago, rwill said:
5 hours ago, jingjai9 said:

GM failed because they don't seem to manage their Thai operation very well.

GM failed in the US quite a few years ago.  The government took it over to the tune of about 50 billion dollars.  Otherwise GM wouldn't have made it to 2010.

That poster obviously meant GM Thailand as the current GM, (US), has not failed. 

 

GM was bailed out in 2008/9, along with other companies, but the government later sold it's interests and no longer control those companies.

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