snoop1130 Posted February 24, 2020 Share Posted February 24, 2020 Chevrolet assures after-sale service following exit from Thailand By THE NATION Chevrolet Thailand said its after- sale services will continue at Chevrolet service centres nationwide after the brand's withdrawal from the Thai market at end of this year. General Motors announced on February 17 that it had signed a binding term sheet with Great Wall Motors on the sale of GM’s Rayong vehicle manufacturing facility, and would withdraw Chevrolet from Thailand. GM Thailand’s Director General Vanchana Unakul said GM Thailand has a large inventory of genuine parts for repairs and maintenance service of old and new Chevrolet models. “I and the after-sale team will continue to take care of our customers ” he added. Source: https://www.nationthailand.com/news/30382752 -- © Copyright The Nation Thailand 2020-02-24 Follow Thaivisa on LINE for breaking Thailand news and visa info Link to comment Share on other sites More sharing options...
Popular Post ThaiPauly Posted February 24, 2020 Popular Post Share Posted February 24, 2020 As a Chevvy Captiva owner I hope that these comments are to be believed? But at the end of the day it's all about the money and I for one would not be surprised if we were left hung out to dry after a few years of them winding down 2 2 Link to comment Share on other sites More sharing options...
Popular Post ChrisY1 Posted February 25, 2020 Popular Post Share Posted February 25, 2020 Somehow I just can't see any dealership of Chevrolet in Thailand staying open to service their brands...Thais in business do not work that way, and car dealers definitely don't. 5 Link to comment Share on other sites More sharing options...
Henryford Posted February 25, 2020 Share Posted February 25, 2020 Yeah sure we believe that. 2 Link to comment Share on other sites More sharing options...
transam Posted February 25, 2020 Share Posted February 25, 2020 Now isn't that reassuring..................???? Weeeell, suppose they must clear/sell their car stock, sweet talk helps I suppose...???? Link to comment Share on other sites More sharing options...
featography Posted February 25, 2020 Share Posted February 25, 2020 1 hour ago, ChrisY1 said: Somehow I just can't see any dealership of Chevrolet in Thailand staying open to service their brands...Thais in business do not work that way, and car dealers definitely don't. As a Cruz owner of several years, I have found the dealerships service centers are sorely lacking in training anyway. My neighbor across the soi with a 2nd Captiva has the same problem. We have found several ex Chevrolet mechanics that have left the dealerships over the years and opened their own shops to handle foreign makes. We have found them to be better at it than the service centers at the dealerships. I summize there are reasons why these mechanics left the dealerships to start their own shops over the years. 2 Link to comment Share on other sites More sharing options...
transam Posted February 25, 2020 Share Posted February 25, 2020 1 minute ago, featography said: As a Cruz owner of several years, I have found the dealerships service centers are sorely lacking in training anyway. My neighbor across the soi with a 2nd Captiva has the same problem. We have found several ex Chevrolet mechanics that have left the dealerships over the years and opened their own shops to handle foreign makes. We have found them to be better at it than the service centers at the dealerships. I summize there are reasons why these mechanics left the dealerships to start their own shops over the years. Perhaps they left to increase their income... 1 Link to comment Share on other sites More sharing options...
jingjai9 Posted February 25, 2020 Share Posted February 25, 2020 Are there any consequences for the company if the just decide to shut down everything after a year, once they reduce their inventory of unsold cars? GM failed because they don't seem to manage their Thai operation very well. I have a 2555 Aveo. I have had to make many repairs on this car within its first 50,000 Km. You can take the ignition key out when the car is in neutral. If you forget that your car is in neutral and take out the key, the car will roll if it is on an incline. I tried to get it fixed, but could not. Chevys have less value than Japanese cars on Thai market. The car has no durability it seems. Is it me or are the Chevys in Thailand inferior to Japanese or Korean cars? 1 Link to comment Share on other sites More sharing options...
Popular Post ivor bigun Posted February 25, 2020 Popular Post Share Posted February 25, 2020 My wife has an optra ,we bought it donkeys years ago ,the reason we still keep it is ,because its such a reliable car,virtually nothing has gone wrong with it in 173000 km ,but then i get it serviced every 6k and not by Chevrolet ,but by a good mechanic. 3 Link to comment Share on other sites More sharing options...
rwill Posted February 25, 2020 Share Posted February 25, 2020 (edited) 37 minutes ago, jingjai9 said: GM failed because they don't seem to manage their Thai operation very well. GM failed in the US quite a few years ago. The government took it over to the tune of about 50 billion dollars. Otherwise GM wouldn't have made it to 2010. Edited February 25, 2020 by rwill Link to comment Share on other sites More sharing options...
Burma Bill Posted February 25, 2020 Share Posted February 25, 2020 Quote:- "after- sale services will continue at Chevrolet service centres nationwide" Ah, but who will own or franchise these service centers - Great Wall of China Motor Company ? Link to comment Share on other sites More sharing options...
stevenl Posted February 25, 2020 Share Posted February 25, 2020 A statement like this from a company that is stopping with its activities here is not worth the paper it is written on (probably online only anyway). Having said that, I don't believe in any guarantees from these guys, but do think parts and service will not be an issue, there are simply so many on the roads it is worth it to keep doing this. 2 Link to comment Share on other sites More sharing options...
Just Weird Posted February 25, 2020 Share Posted February 25, 2020 7 hours ago, ChrisY1 said: Somehow I just can't see any dealership of Chevrolet in Thailand staying open to service their brands...Thais in business do not work that way, and car dealers definitely don't. He didn't say that dealers will stay open just to service their brand; he did say that... "GM Thailand has a large inventory of genuine parts for repairs and maintenance service of old and new Chevrolet models. “I and the after-sale team will continue to take care of our customers”". That means parts will continue to be available to those who want them, as GM has stated all along. Link to comment Share on other sites More sharing options...
Just Weird Posted February 25, 2020 Share Posted February 25, 2020 5 hours ago, jingjai9 said: You can take the ignition key out when the car is in neutral. If you forget that your car is in neutral and take out the key, the car will roll if it is on an incline. I tried to get it fixed, but could not. Don't Aveos have handbrakes, you know, those things specifically designed to stop the car rolling away on inclines? There isn't a car in the world that wouldn't do that if left in neutral on an incline without applying the handbrake, is there? Link to comment Share on other sites More sharing options...
Just Weird Posted February 25, 2020 Share Posted February 25, 2020 5 hours ago, rwill said: 5 hours ago, jingjai9 said: GM failed because they don't seem to manage their Thai operation very well. GM failed in the US quite a few years ago. The government took it over to the tune of about 50 billion dollars. Otherwise GM wouldn't have made it to 2010. That poster obviously meant GM Thailand as the current GM, (US), has not failed. GM was bailed out in 2008/9, along with other companies, but the government later sold it's interests and no longer control those companies. Link to comment Share on other sites More sharing options...
Scot123 Posted February 25, 2020 Share Posted February 25, 2020 5 hours ago, ivor bigun said: My wife has an optra ,we bought it donkeys years ago ,the reason we still keep it is ,because its such a reliable car,virtually nothing has gone wrong with it in 173000 km ,but then i get it serviced every 6k and not by Chevrolet ,but by a good mechanic. Use are very, very lucky I just hope you've not spoken to soon as 100,000miles is about the threshold of the engine and the transmission. Keep mothering it. 1 Link to comment Share on other sites More sharing options...
canthai55 Posted February 25, 2020 Share Posted February 25, 2020 1 hour ago, Scot123 said: 100,000miles is about the threshold of the engine and the transmission. And where did you get this information ? 1 1 Link to comment Share on other sites More sharing options...
Don Mega Posted February 25, 2020 Share Posted February 25, 2020 7 hours ago, jingjai9 said: GM failed because they don't seem to manage their Thai operation very well. GM Thailand didn't fail, the Parent company decided to no longer manufacture RHD vehicle and as such shut Thailand down as it was surplus to their needs. FWIW GM was in negotiation with Great Wall since beginning of 2019 so its a but <deleted> the way they have done this with Thailand and Australia. Link to comment Share on other sites More sharing options...
ivor bigun Posted February 25, 2020 Share Posted February 25, 2020 1 hour ago, Scot123 said: Use are very, very lucky I just hope you've not spoken to soon as 100,000miles is about the threshold of the engine and the transmission. Keep mothering it. you are joking ,my old company had reps cars that had done 250000 miles on the same engine ,all serviced regularly. Link to comment Share on other sites More sharing options...
gunderhill Posted February 25, 2020 Share Posted February 25, 2020 8 hours ago, Just Weird said: He didn't say that dealers will stay open just to service their brand; he did say that... "GM Thailand has a large inventory of genuine parts for repairs and maintenance service of old and new Chevrolet models. “I and the after-sale team will continue to take care of our customers”". That means parts will continue to be available to those who want them, as GM has stated all along. Chevrolet are and have opened what they call 2s and 3 s service centres, I guess they will expand these to cope with service work, dealers can also carry on with service work if they want, the question is how many will? although they have had to invest in various machines already to do current service work. My biggest gripe is that they did not notify current customers about an upcoming sale FIRST so those loyal customers got bugga all in the way of an opportunity to buy a new vehicle before they'd all gone. Add to all this the general Thai crappy service with most things anyway and you have a double whammy. That said this is becoming a worldwide problem where even in other countries they seem to give you the run around in the hope you'll give up. The trading standards agency in the UK used to have some teeth at one time but now all they have is Grannys ole gums and are virtually useless. I doubt parts will be a problem for a long time and there is also lots of other parts available in places such as Facebook Market especially aftermarket stuff such as projector headlights and lots of body panels bumpers etc. I have a Colorado and the vehicle is fine no complaints at all, the service is not so good but I've had no problems with it in the last 14 months. I keep my vehicles quite a long time so depreciation is not an issue for me. 10 years normally, many cars now seem to last way longer than years ago. I see Honda stopped manufacturing in the Phillipines recently in Automobiles ( but opened a new scooter factory) now also and Ford too in Indonesia Japan https://eu.freep.com/story/money/cars/ford/2016/01/25/ford-closing-down-unprofitable-japan-indonesia/79297876/ I wouldn't be surprised to see Ford go although there sales are about 50k a year which is a lot higher than Chevrolet's were. Link to comment Share on other sites More sharing options...
gunderhill Posted February 25, 2020 Share Posted February 25, 2020 8 hours ago, Scot123 said: Use are very, very lucky I just hope you've not spoken to soon as 100,000miles is about the threshold of the engine and the transmission. Keep mothering it. What nonsense. 1 Link to comment Share on other sites More sharing options...
gunderhill Posted February 25, 2020 Share Posted February 25, 2020 (edited) 13 hours ago, Burma Bill said: Quote:- "after- sale services will continue at Chevrolet service centres nationwide" Ah, but who will own or franchise these service centers - Great Wall of China Motor Company ? That's the real issue when lets say and engine gives out an they decline to replace it with a new one and GM will have washed their hands of all of this by then. Edited February 25, 2020 by gunderhill 1 Link to comment Share on other sites More sharing options...
gunderhill Posted February 25, 2020 Share Posted February 25, 2020 This was from 2018 but I don't know if or how many of these service centres actually opened or how many current dealers will convert to this. https://media.gm.com/media/th/en/chevrolet/home.detail.html/content/Pages/news/th/en/2018/august/0817_2S.html Link to comment Share on other sites More sharing options...
ThaiPauly Posted February 26, 2020 Share Posted February 26, 2020 On 2/25/2020 at 9:17 AM, featography said: As a Cruz owner of several years, I have found the dealerships service centers are sorely lacking in training anyway. My neighbor across the soi with a 2nd Captiva has the same problem. We have found several ex Chevrolet mechanics that have left the dealerships over the years and opened their own shops to handle foreign makes. We have found them to be better at it than the service centers at the dealerships. I summize there are reasons why these mechanics left the dealerships to start their own shops over the years. I would be grateful for a pm with the name and number of one such mechanic Many thanks 1 Link to comment Share on other sites More sharing options...
gunderhill Posted February 27, 2020 Share Posted February 27, 2020 Australian dealers are a bit miffed as they have another 2.5 years left on their dealership franchises and are meeting with their PM Link to comment Share on other sites More sharing options...
Don Mega Posted February 27, 2020 Share Posted February 27, 2020 7 minutes ago, gunderhill said: Australian dealers are a bit miffed as they have another 2.5 years left on their dealership franchises and are meeting with their PM How bout the ones that have spent millions refurbishing their dealerships and will never actually open them !! Link to comment Share on other sites More sharing options...
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