tso310 Posted March 26, 2020 Share Posted March 26, 2020 Current news from Qatar Airways - Operational routes We are still operating flights to over 70 cities around the world including London, Paris, Frankfurt, and Sydney, helping thousands of passengers get home safely. Please be advised that, due to the current operating context of entry restrictions imposed by governments to limit the spread of coronavirus, our schedules may change at short notice. Passengers are advised to check our real-time Flight Status page for the latest information. Please also note that a number of countries have issued restrictions on entry for overseas travellers. We strongly recommend all passengers check the information published by the Government of their destination country before travelling and visit: International Air Transport Association (IATA) The airports we are currently serving are:Africa Cape Town International Airport (CPT) Johannesburg OR Tambo International Airport (JNB) Seychelles International Airport (SEZ) Zanzibar Abeid Amani Karume International Airport (ZNZ) Americas Hartsfield–Jackson Atlanta International Airport (ATL) Boston Logan International Airport (BOS) Chicago O'Hare International Airport (ORD) Dallas Fort Worth International Airport (DFW) John F. Kennedy International Airport (JFK) Los Angeles International (LAX) Miami International Airport (MIA) Montreal Pierre Elliott Trudeau International Airport (YUL) São Paulo Guarulhos International Airport (GRU) Washington Dulles International Airport (IAD) Asia and Pacific Angeles City Clark International Airport (CRK) Auckland International Airport (AKL) Colombo Bandaranaike International Airport (CMB) Bangkok Suvarnabhumi Airport (BKK) Canberra Airport (CBR) Chiang Mai International Airport (CNX) Denpasar International Airport (DPS) Hanoi Noi Bai International Airport (HAN) Hong Kong International Airport (HKG) Islamabad International Airport (ISB) Jakarta Soekarno-Hatta International Airport (CGK) Krabi International Airport (KBV) Kuala Lumpur International Airport (KUL) Male International Airport (MLE) Manila Ninoy Aquino International Airport (MNL) Melbourne Tullamarine Airport (MEL) Perth Airport (PER) Phnom Penh International Airport (PNH) Phuket International Airport (HKT) Seoul Incheon International Airport (ICN) Singapore Changi Airport (SIN) Sydney Kingsford Smith Airport (SYD) Tan Son Nhat International Airport (SGN) Tokyo Narita International Airport (NRT) Yangon International Airport (RGN) Europe Amsterdam Airport Schiphol (AMS) Athens Eleftherios Venizelos International Airport (ATH) Barcelona El Prat Airport (BCN) Berlin Tegel Airport (TXL) Birmingham International Airport (BHX) Brussels Airport (BRU) Bucharest Henri Coandă International Airport (OTP) Budapest Ferenc Liszt International Airport (BUD) Cardiff Airport (CWL) Copenhagen Airport (CPH) Dublin Airport (DUB) Edinburgh Airport (EDI) Frankfurt Airport (FRA) Helsinki Vantaa International Airport (HEL) Istanbul Atatürk Airport (IST) London Heathrow Airport (LHR) Madrid-Barajas Airport (MAD) Manchester International Airport (MAN) Moscow Domodedovo Airport (DME) Munich Airport (MUC) Nice Côte D'Azur Airport (NCE) Oslo Gardermoen Airport (OSL) Paris Charles de Gaulle Airport (CDG) Rome Fiumicino International Airport (FCO) Stockholm Arlanda Airport (ARN) St Petersburg Pulkovo Airport (LED) Václav Havel Airport Prague (PRG) Vienna International Airport (VIE) Zagreb Airport (ZAG) Zurich Airport (ZRH) Middle East Muscat International Airport (MCT) Tehran Imam Khomeini International Airport (IKA) Link to comment Share on other sites More sharing options...
tso310 Posted March 29, 2020 Author Share Posted March 29, 2020 Qatar increases services to Australia Sydney now 3 daily Melbourne now 2 daily Perth now 2 daily Brisbane new service 1 daily after agreement by the Australian government. Link to comment Share on other sites More sharing options...
tso310 Posted March 30, 2020 Author Share Posted March 30, 2020 Latest flight info for April Correcting the Qatar details. Doha – Amsterdam 23MAR20 – 31MAY20 A350-900XWB replaces 777-300ER, 1 daily Doha – Bangkok 23MAR20 – 31MAY20 Reduce from 7 to 3 daily, 777-300ER operating (Previous plan: 2 daily in April/May with A350-1000XWB Doha – Barcelona QR145/146 1 daily A350-900XWB normal operation until 20APR20 Doha – Birmingham 01APR20 – 31MAY20 7 weekly cancelled Doha – Berlin Tegel 02APR20 – 31MAY20 Reduce from 7 to 4 weekly, A350-1000XWB operating (selected dates A350-900XWB; Previously plan: 1 daily) Doha – Brussels 29MAR20 – 31MAY20 Reduce from 8 to 4 weekly, 787-8 replaces 777-300ER (Except selected dates in April with 777) Doha – Cardiff 31MAR20 – 31MAY20 5 weekly cancelled Doha – Copenhagen 22MAR20 – 28MAR20 Reduce from 18 to 5 weekly, 777-300ER operating 29MAR20 – 12APR20 Reduce from 18 to 7 weekly, 777-300ER operating 13APR20 – 30APR20 Reduce from 18 to 5 weekly, 777-300ER operating Doha – Dublin 29MAR20 – 30JUN20 Reduce from 11 to 4 weekly, 787-8 operating (Additional flights scheduled for week of 29MAR20; Previous plan 7 weekly) Doha – Edinburgh 29MAR20 – 31MAY20 Reduce from 10 to 4 weekly, A350-900XWB operating (Previous plan: 7 weekly) Doha – Frankfurt 20MAR20 – 30JUN20 QR067/068 A350-1000XWB replaces A380 29MAR20 – 01MAY20 2 daily A350/777-300ER (selected dates 3 daily; Previous plan: reduce to 1 daily) Doha – Helsinki 01APR20 – 11APR20 Reduce from 14 to 7 weekly, A350-900XWB operating 12APR20 – 31MAY20 Reduce from 14 to 3 weekly, A350-900XWB (Previous plan: eff 01APR20) Doha – London Gatwick 23MAR20 – 31MAY20 18 weekly cancelled Doha – London Heathrow Overall service reduces from 6 to 4 daily from 29MAR20 to 15APR20, 3 daily from 16APR20, 2 daily from 01MAY20 to 31MAY20 QR005/006 14MAR20 – 31MAY20 1 daily cancelled QR003/004 19MAR20 – 30JUN20 777-300ER replaces A380 QR009/010 19MAR20 – 30JUN20 A350-1000XWB replaces A380, 4 weekly (A380 scheduled on 28/29/31MAR20) QR011/012 19MAR20 – 29MAR20 3 weekly cancelled 30MAR20 – 31MAY20 A350-1000XWB replaces A380 (Selected dates 777-300ER) QR001/002 16APR20 – 31MAY20 1 daily cancelled (Previous plan: eff 20MAR20) QR007/008 01MAY20 – 31MAY20 1 daily cancelled (Previous plan: eff 01APR20) QR015/016 01APR20 – 31MAY20 1 daily cancelled Doha – Madrid 01APR20 – 31MAY20 Reduce from 21 to 4 weekly, 787-8 operating Doha – Manchester 23MAR20 – 16APR20 Reduce from 3 to 2 daily, 777-300ER/787-8 operating (Previous plan: until 31MAR20) 17APR20 – 31MAY20 Reduce from 3 to 1 daily, 787-8 operating (Previous plan: eff 01APR20) Doha – Munich 01APR20 – 13APR20 Reduce from 14 to 10 weekly, 777-300ER operating 14APR20 – 31MAY20 Reduce from 14 to 7 weekly, 777-300ER operating (A350-900XWB replaces 777 from 01MAY20) Doha – Paris CDG QR039/040 18MAR20 – 31MAY20 A350-900XWB/777-300ER replaces A380 QR041/042 22MAR20 – 30APR20 A350-900XWB replaces A380 (Planned cancellation delayed to 01MAY20, instead of eff 01APR20) QR037/038 01APR20 – 30APR20 1 daily cancelled Doha – Prague 01APR20 – 27APR20 Reduce from 14 to 4 weekly, A320 operating (Previous plan: 3 weekly) 28APR20 – 31MAY20 Reduce from 14 to 3 weekly, A320 operating Doha – Rome 23MAR20 – 31MAY20 Reduce from 21 to 4 weekly, 777-300ER/787-8 operating (Previous plan: 3 weekly) Doha – Stockholm Arlanda 29MAR20 – 12APR20 Reduce from 14 to 7 weekly, 777-300ER operating (Previous plan: 4 weekly) 13APR20 – 31MAY20 Reduce from 14 to 4 weekly, 777-300ER operating (787-8 in May; Previous plan: 2-3 weekly) Doha – Zurich 02APR20 – 30APR20 Reduce from 14 to 5 weekly Link to comment Share on other sites More sharing options...
tso310 Posted April 9, 2020 Author Share Posted April 9, 2020 Published an hour ago the latest European and North American schedule changes. The flight planners are working pretty hard. I expect another update within before the end of April. Doha – Amsterdam 23MAR20 – 31MAY20 A350-900XWB replaces 777-300ER, 1 daily Doha – Athens 01APR20 – 31MAY20 Reduce from 21 to 4 weekly, 787-8 operating 01JUN20 – 30JUN20 Reduce from 3 to 2 daily eff 01JUL20 Planned increase from 3 to 4 daily unchanged Doha – Atlanta eff 01JUN20 Service resumption, 1 daily 777-200LR (cancelled since 31MAR20) Doha – Bangkok 10APR20 – 30APR20 Reduce from 7 to 1 daily, 777-300ER operating 01MAY20 – 31MAY20 Reduce from 7 to 2 daily, A350-900XWB/-1000XWB operating 01JUN20 – 30JUN20 Reduce from 7 to 5 daily Doha – Barcelona 01JUN20 – 30JUN20 Service resumption, reduce from 3 to 1 daily, 787-8/A350-900XWB operating Doha – Belgrade 01JUN20 – 30JUN20 Service resumption, reduce from 7 to 5 weekly, A321 operating eff 01JUL20 Planned increase from 7 to 10 weekly unchanged Doha – Berlin Tegel 02APR20 – 31MAY20 4 weekly, A350-1000XWB operating 01JUN20 – 30JUN20 1 daily Doha – Birmingham 01JUN20 – 26JUN20 Service resumption, reduce from 7 to 5 weekly, 787-8 operating Doha – Boston eff 01JUN20 Service resumption, 1 daily 777-300ER (cancelled since 31MAR20) Doha – Brussels 29MAR20 – 31MAY20 Reduce from 8 to 4 weekly, 787-8 replaces 777-300ER (Except selected dates in April with 777) 01JUN20 – 30JUN20 8 weekly operated by 787-8, replacing A350-900XWB (No changes) Doha – Bucharest 02APR20 – 19APR20 Reduce from 14 to 2 weekly, A320 operating 20APR20 – 31MAY20 Reduce from 14 to 3 weekly, A320 operating 01JUN20 – 30JUN20 Reduce from 14 to 10 weekly Doha – Budapest 04APR20 – 31MAY20 Reduce from 14 to 4 weekly, A320 operating 01JUN20 – 30JUN20 Reduce from 14 to 10 weekly, A320 operating eff 01JUN20 A330 service increases from 1 to 2 daily Doha – Cardiff eff 01JUN20 Service resumption, 1 daily 787-8 Doha – Copenhagen 08APR20 – 27APR20 Reduce from 18 to 4 weekly, A350-900XWB operating 01MAY20 – 31MAY20 787-8 replaces A350-900XWB, 4 weekly Doha – Dallas/Ft. Worth 22MAR20 – 30MAY20 Reduce from 7 to 5 weekly, A350-1000XWB operating Doha – Dhaka 14APR20 – 31MAY20 Service resumption, reduce from 4 to 1 daily, 777-300ER operating (787-8 on 14/15APR20) 01JUN20 – 30JUN20 Reduce from 4 to 3 daily Doha – Dublin 29MAR20 – 31MAY20 Reduce from 11 to 4 weekly, 787-8 operating 01JUN20 – 30JUN20 Reduce from 11 to 7 weekly, 787-8 operating Doha – Edinburgh 06APR20 – 18APR20 Service reduction to 4 flights in April: 06, 09, 16, 18 23APR20 – 31MAY20 Reduce from 10 to 4 weekly, A350-900XWB operating 01JUN20 – 30JUN20 Reduce from 10 to 7 weekly eff 02JUL20 Increase from 10 to 14 weekly, A350-900XWB operating Doha – Frankfurt 11APR20 – 31MAY20 Reduce from 2 to 1 daily, A350-900XWB/-1000XWB operating Doha – Geneva eff 02JUN20 Service resumption, 5 weekly A350-900XWB (7 weekly from 01JUL20) Doha – Gothenburg eff 01JUN20 Service resumption, 5 weekly 787-8 Doha – Helsinki 12APR20 – 31MAY20 Reduce from 14 to 3 weekly, A350-900XWB Doha – Houston eff 01JUN20 Service resumption, 1 daily A350-1000XWB (cancelled since 23MAR20) Doha – London Gatwick 01JUN20 – 30JUN20 Service resumption, reduce from 3 to 2 daily Doha – London Heathrow 11APR20 – 30APR20 3 daily 777-300ER/A350-900XWB/A350-1000XWB 01MAY20 – 31MAY20 2 daily A350-1000XWB A380 service to be resume from 01JUL20 Doha – Los Angeles eff 01JUN20 Service resumption, A350-1000XWB replaces 777-200LR, 1 daily Doha – Lyon eff 25JUN20 New route, 4 weekly 787-8 (5 weekly from 07JUL20; Previously scheduled from 23JUN20) Doha – Madrid 02MAY20 – 31MAY20 Service resumption, reduce from 21 to 4 weekly, 787-8 operating (cancelled since 06APR20) 01JUN20 – 30JUN20 Reduce from 3 to 2 daily, A350-900XWB operating Doha – Malaga 06JUL20 – 31AUG20 Increase from 5 to 7 weekly, 777-200LR operating. Selected dates operated by 777-300ER Doha – Malta 01JUN20 – 30JUN20 Service resumption, reduce from 7 to 5 weekly, A320 operating Doha – Manchester 08APR20 – 31MAY20 1 daily, 787-8 operating 01JUN20 – 30JUN20 2 daily Doha – Miami eff 02JUN20 Service resumption, 5 weekly A350-900XWB eff 01AUG20 A350-1000XWB replaces -900XWB Doha – Milan Malpensa 01JUN20 – 30JUN20 Service resumption, reduce from 3 to 1 daily, A350-900XWB/777-300ER operating Doha – Montreal 10APR20 – 29APR20 A350-900XWB replaces 777-300ER, 4 weekly Doha – Munich 10APR20 – 31MAY20 Reduce from 14 to 7 weekly, A350-900XWB replaces 777-300ER 01JUN20 – 30JUN20 2 daily, A350-900XWB replaces 777-300ER Doha – New York JFK 01MAY20 – 31MAY20 Service resumption, 1 daily, A350-1000XWB operating Doha – Nice eff 02JUN20 Service resumption, 5 weekly A350-900XWB (cancelled since 01APR20) Doha – Oslo 29MAR20 – 31MAY20 4 weekly, 787-8 replaces A350-900XWB from 01MAY20 (Previously 787 to operate from 02APR20) 01JUN20 – 30JUN20 Reduce from 14 to 10 weekly, A350-900XWB operating Doha – Paris CDG 01APR20 – 30APR20 Reduce from 3 to 2 daily, 777-300ER/A350-900XWB/A350-1000XWB operating 01MAY20 – 31MAY20 Reduce from 3 to 1 daily, A350-900XWB operating Doha – Philadelphia eff 01JUN20 Service resumption, 777-300ER replaces A350-900XWB, 1 daily Doha – Phuket 01MAY20 – 31MAY20 Service resumption, 1 daily, 787-8 operating Doha – Pisa eff 01JUN20 Service resumption, 1 daily A320 Doha – Prague 01APR20 – 20APR20 2 weekly, A320 operating (Previous plan: 3 weekly) 21APR20 – 31MAY20 3 weekly, A320 operating 01JUN20 – 30JUN20 1 daily eff 01JUL20 Widebody aircraft service increases from 1 to 2 daily Doha – Rome 23MAR20 – 31MAY20 Reduce from 21 to 4 weekly, 777-300ER/787-8 operating 01JUN20 – 30JUN20 Reduce from 21 to 7 weekly Doha – Sarajevo 02JUN20 – 30JUN20 Service resumption, reduce from 4 to 3 weekly, A320 operating Doha – Skopje 01JUN20 – 04JUL20 Service resumption, reduce from 4 to 3 weekly, A320 operating Doha – Sofia eff 01JUN20 Service resumption, reduce from 11 to 7 weekly, A320 operating Doha – Stockholm Arlanda 01APR20 – 31MAY20 4 weekly, 777-300ER/A350-900XWB operating (787-8 in May) 01JUN20 – 30JUN20 10 weekly Doha – Thessaloniki eff 02JUN20 Service resumption, 3 weekly A320 Doha – Venice 01JUN20 – 30JUN20 Service resumption, 1 daily A330-200/-300 eff 01JUL20 Increase from 7 to 11 weekly, additional flights operated by 787-8 (A330-200 in October 2020) Doha – Vienna 01APR20 – 31MAY20 Reduce from 14 to 4 weekly, A350-900XWB operating eff 01JUL20 Planned increase from 14 to 17 weekly unchanged Doha – Warsaw 01JUN20 – 30JUN20 Service resumption, reduce from 14 to 10 weekly eff 01JUL20 Increase from 14 to 18 weekly (Previously scheduled from 22MAY20) Doha – Washington Dulles 01APR20 – 01JUN20 Reduce from 7 to 3 weekly, A350-900XWB replaces 777-300ER Doha – Zagreb 30APR20 – 31MAY20 Service resumption, reduce from 14 to 4 weekly, A320 operating (cancelled since 03APR20) 01JUN20 – 30JUN20 Reduce from 14 to 7 weekly, A320 operating Doha – Zurich 06APR20 – 30APR20 4 weekly, A350-900XWB operating 01MAY20 – 31MAY20 7 weekly 01JUN20 – 30JUN20 10 weekly eff 01AUG20 Planned increase 18 weekly unchanged Link to comment Share on other sites More sharing options...
tso310 Posted April 29, 2020 Author Share Posted April 29, 2020 Qatar Airways in the last few days continue to file revised operation for flights up to 31MAY20. As of 0845GMT 28APR20, latest adjustment for the period of 28APR20 – 31MAY20 as follows. Additional changes remain possible.Doha – Amman eff 12MAY20 Service resumption, 1 daily 787-8Doha – Amsterdam 1 daily A350-1000XWB (selected dates -900XWB)Doha – Athens 3 weekly 787-8Doha – Baghdad eff 23MAY20 Service resumption, 1 daily A320Doha – Bangalore eff 03MAY20 Service resumption, 4 weekly A350-900XWBDoha – Bangkok 1 daily A350-900XWBDoha – Basra eff 24MAY20 Service resumption, 4 weekly A320Doha – Beirut eff 11MAY20 Service resumption, 1 daily 787-8Doha – Brussels 4 weekly A350-900XWBDoha – Chicago O’Hare 4 weekly A350-1000XWBDoha – Colombo 3 weekly A350-900XWBDoha – Copenhagen 3 weekly A350-900XWBDoha – Dallas/Ft. Worth 3 weekly A350-1000XWBDoha – Delhi eff 03MAY20 Service resumption, 4 weekly A350-900XWB Doha – Dhaka eff 09MAY20 Service resumption, 4 weekly 787-8Doha – Dublin 4 weekly A350-900XWBDoha – Erbil eff 23MAY20 Service resumption, 4 weekly A320Doha – Frankfurt 1 daily A350-1000XWBDoha – Helsinki 4 weekly A350-900XWBDoha – Hong Kong 1 daily A350-1000XWBDoha – Istanbul eff 01MAY20 Service resumption, 1 daily A350-900XWBDoha – Jakarta 3 weekly A350-900XWBDoha – Johannesburg eff 02MAY20 Service resumption, 3 weekly A350-900XWBDoha – Karachi eff 16MAY20 Service resumption, 4 weekly A350-900XWBDoha – Kathmandu eff 01MAY20 Service resumption, 4 weekly A330-300Doha – Kochi eff 03MAY20 Service resumption, 4 weekly 787-8Doha – Kuala Lumpur 3 weekly A350-900XWBDoha – Kuwait City 1 daily A350-900XWB (3 daily from 08MAY20)Doha – Lahore eff 16MAY20 Service resumption, 4 weekly 787-8Doha – London Heathrow 1 daily A350-1000XWB (2 daily from 08MAY20)Doha – Manchester 3 weekly A350-900XWBDoha – Manila 1 daily A350-900XWBDoha – Melbourne 1 daily A350-1000XWBDoha – Montreal 4 weekly A350-900XWB (Selected dates 777-300ER)Doha – Moscow Domodedovo eff 04MAY20 Service resumption, 3 weekly A350-900XWBDoha – Mumbai eff 03MAY20 Service resumption, 4 weekly A350-900XWBDoha – Munich 4 weekly A350-1000XWBDoha – Muscat eff 14MAY20 Service resumption, 2 daily A350-900XWBDoha – Nairobi eff 19MAY20 Service resumption, 3 weekly 787-8Doha – Oslo 4 weekly A350-900XWBDoha – Paris CDG 1 daily A350-1000XWB (selected dates -900XWB)Doha – Perth 4 weekly A350-1000XWBDoha – Rome 4 weekly A350-900XWBDoha – Seoul Incheon 1 daily 777-300ERDoha – Singapore 1 daily A350-1000XWBDoha – Stockholm Arlanda 4 weekly A350-900XWBDoha – Sydney 1 daily A350-1000XWBDoha – Tehran Imam Khomeini 1 daily 787-8Doha – Tokyo Narita 1 daily A350-1000XWBDoha – Tunis eff 06MAY20 Service resumption, 3 weekly 787-8Doha – Vienna 4 weekly A350-900XWBDoha – Zurich 3 weekly A350-900XWB 1 1 Link to comment Share on other sites More sharing options...
mtls2005 Posted May 14, 2020 Share Posted May 14, 2020 Qatar Airways Jun - Aug 2020 operations / NS20 network suspensions as of 0700GMT 07MAY20 Qatar Airways on Wednesday (06MAY20) filed schedule and inventory changes for its entire network between 01JUN20 and 31AUG20. The following information is based on GDS inventory display based on research by route and date, between 0100GMT and 0700GMT 07MAY20. https://www.routesonline.com/news/38/airlineroute/291167/qatar-airways-jun-aug-2020-operations-ns20-network-suspensions-as-of-0700gmt-07may20/ I received a Flight Cancellation Notice for my QR trip leaving BKK on 25 June 2020, I requested the full refund option. Link to comment Share on other sites More sharing options...
angy Posted May 19, 2020 Share Posted May 19, 2020 Be aware to fly with Qatar Airways. Qatar Airways continue sending letters to customers telling that they are repatriating people stranded away in the world, that is not true, most of the people who was stranded abroad by Qatar Airways was denied access to any kind of flights, the flight of my son was cancelled and also if they had other flight routes still operating he was denied to return and we bought a new expensive flight with Lufthansa at our expenses. I hope that people remember what happened when thinking again to buy a ticket. Reimbursement of the ticket is still pending after three months. 1 Link to comment Share on other sites More sharing options...
mtls2005 Posted May 24, 2020 Share Posted May 24, 2020 IMO/E Qatar appears to be most customer-friendly airline during the COVID-19 crisis. Re-booking, 110% two-year voucher, full refund, et al. Can you share any details re: your son's exact situation? Have you applied for a refund? https://www.qatarairways.com/en/travel-with-confidence.html Once you've applied for a refund you can tweak Qatar via a DM on Twitter. @qrsupport My refund was approved in three days. Link to comment Share on other sites More sharing options...
McArie Posted June 4, 2020 Share Posted June 4, 2020 (edited) On the basis of my flight booking experience, I would not recommend booking a flight with Qatar Airways. They advertise multiple flight departure times for a destination with apparently good prices. Once you purchase such flight booking, they simply cancel that flight and offer you alternative flights which are invariably more expensive and/or much longer in duration. The "110% voucher" offered is well below what you need to pay more for that alternative flight. So they actually make money on you, when you could have chosen different airline company at the first place instead of falling into their trap of "a good price and flight time choice" If you opt for a full refund (as I did) the process is unreliable, can be costly, and very uncertain if you'd ever get your money back. If you try to call them for the refund, its next to impossible to get them through, when you get the line there is long wait to actually talk to someone, and even then long time in checking your details...All this will cost you a lot of money for the call, as you'd need for most issues to call the customer team in Qatar, (e.g. I am in Thailand, the flight booked originated from Malaysia, and I am a UK citizen...) If you use a web-based refund request (as I did) their online system is so lousy, you do not get immediate confirmation that, once you fill in necessary refund request details and press enter/send button, this has been received by their system. Just a blank screen (not even "your request has been sent" or "thank you"). This prompts most people to repeat the whole procedure (with the same outcome). But you get the email 15mins or more later, confirming that you have submitted your online refund request. Thus you end up with multiple refund requests for the same flight since they mentioned nowhere in the refund request procedure that the confirmation of the online request will be received via email! Then it takes a long time to confirm that your refund request will be honoured, and at least additional 8 weeks to actually refund the money on your bank/cc account. All this time (since you paid it to them) they keep your money and without interest paid for it (even if they did not delivered the service you paid for!) The facts for my cancelled flight: Booked and paid on 25th April 2020, via QatarAirways online, a QA flight for 1st July 2020 KUL-LHR (via DOH). QA informed me on 11th May 2020, via email, that the flight was cancelled. The next available flight was the following day - £120 more expensive, and 8 hrs longer. All their other flights were the same i.e. more expensive, and/or longer in duration. On 12th May I applied online for full refund. Refund request acknowledged the same day, but without specifying if it has been approved and when the money will be returned. On 26th May they sent another email informing me that my request is likely to be approved, and that they will pay back my money in 8 weeks time (sometime close to 20th July 2020). So 3 months of interest-free money for them. As of today (4rd June) no refund received yet. So my advice: keep away from Qatar Airways, chose another, more professional, honest and effective airline...(seems very few these days...) Edited June 4, 2020 by McArie 2 Link to comment Share on other sites More sharing options...
DaLa Posted June 4, 2020 Share Posted June 4, 2020 McArie just posted: So my advice: keep away from Qatar Airways, chose another, more professional, honest and effective airline...(seems very few these days...) Suggestions please. I won't hold my breath. Link to comment Share on other sites More sharing options...
McArie Posted June 4, 2020 Share Posted June 4, 2020 (edited) Here is about QA safety and Covid-19 case: JEDDAH 4th June 2020: Greece on Tuesday suspended flights to and from Qatar after 12 passengers on a plane from Doha tested positive for the coronavirus. https://www.arabnews.com/node/1683826/world Edited June 4, 2020 by McArie Link to comment Share on other sites More sharing options...
McArie Posted June 4, 2020 Share Posted June 4, 2020 (edited) Personally, I found that the following might be a good choice for flights to the UK: Swiss (from BKK via ZHR) - If change, flexi ticket (free) or voucher. Baggage up to 23kg. Costs cca £350-£400, direct with the airline.No quarantine for UK citizens if in transit. Emirates (BKK or KUL via DXB) -If change, flexi ticket (free) or voucher. Change destination free and @same price within Europe. Baggage up to 30kg. Costs cca £350-£400, direct with the airline.No quarantine for UK citizens if in transit. LOT (BKK via SIN, via WAR 2legs) -Baggage up to 23kg. Costs cca £320-£400, direct with the airline.Problem might be transit through KUL & SIN airports, but hope they would abolish restrictions on/after !st July.... Lufthansa (BKK via MUC or FRA)-If change, flexi ticket (free) or voucher. Baggage up to 23kg. Costs cca £320-£400, direct with the airline.No quarantine for UK citizens if in transit.NB Lufthansa tend to increase their prices. Turkish Airlines also offer good flights, as well as few other companies, but not sure how reliable they are.. also some have very long flightime, multileg, so more complicated...wouldn't risk... I check my options & prices via Skyscanner.net then chose directly the airline to buy (less inclined to go via agents, even if price lower, as changing/cancelled flights generally complicated to deal with) Edited June 4, 2020 by McArie 1 Link to comment Share on other sites More sharing options...
Kalorymetr Posted June 5, 2020 Share Posted June 5, 2020 I would not book a LOT flight before Poland had announced border opening. You will have a hard time getting money back, better go with Lufthansa which owns Swiss, more options. Link to comment Share on other sites More sharing options...
McArie Posted June 5, 2020 Share Posted June 5, 2020 (edited) 2 hours ago, Kalorymetr said: I would not book a LOT flight before Poland had announced border opening. You will have a hard time getting money back, better go with Lufthansa which owns Swiss, more options. I've just booked a flight with SWISS on 1st July 23.20 hrs from BKK via ZRH, economy 23kg chkd baggage, 8kg cabin baggage + flexibility to change time/destination free + 50CHF added bonus voucher (but still need to double check if eligible for this bonus voucher). As for LOT, they seemed reasonable to me, earlier experience (short-haul) has been OK, clean and professional. On their route/leg from SIN to WAW they operate a modern Boeing 787-800. In relation to Polish APP restrictions, they are lifting it by 20th June (as almost all other EU countries), no quarantine for UK citizens. More info on their travel & refund policies: https://www.lot.com/pl/en/coronavirus-travel-information I did not choose them due to the fact that I am uncertain if SIN will be open fully on 1st July, as well as KUL, since the latest data shows increase of the covid-19 infected in these countries and they are severely restricted/need quarantine for foreign citizens. They will review their policies 9th June (Malaysia), end of month Singapore. But I am more inclined to believe they will open fully for travellers by mid-July. Edited June 5, 2020 by McArie Link to comment Share on other sites More sharing options...
a340bangla1 Posted June 6, 2020 Share Posted June 6, 2020 On 6/4/2020 at 10:18 AM, McArie said: So my advice: keep away from Qatar Airways, chose another, more professional, honest and effective airline...(seems very few these days...) I don't know - my flight was cancelled too, I had paid roughly 80000 Baht for a business class ticket to ZRH. Granted, it took some time but I got got a voucher for 90odd thousand Baht valid until May 2022.... Link to comment Share on other sites More sharing options...
mtls2005 Posted June 8, 2020 Share Posted June 8, 2020 My QR experience: May 13 web/zendesk submittal May 20 initial Twitter DM tweak May 23 email approving refund request/case shows as "solved" May 26 credited back to CC 1 Link to comment Share on other sites More sharing options...
merijn Posted July 30, 2020 Share Posted July 30, 2020 Does anybody knows if the Qatar lounge in BKK is open again ? Link to comment Share on other sites More sharing options...
mtls2005 Posted July 31, 2020 Share Posted July 31, 2020 (edited) I would think so, but you can ask here: FB: https://www.facebook.com/pages/Qatar-Airways-Bangkok-Office/180151082566863 Twitter: (maybe use DM) @qatarairways @qrsupport Edited July 31, 2020 by mtls2005 1 Link to comment Share on other sites More sharing options...
treetops Posted August 3, 2020 Share Posted August 3, 2020 On 7/30/2020 at 7:05 AM, merijn said: Does anybody knows if the Qatar lounge in BKK is open again ? Not a chance. Link to comment Share on other sites More sharing options...
merijn Posted August 4, 2020 Share Posted August 4, 2020 10 hours ago, treetops said: Not a chance. You know or you guess ? There is at least one daily flight out of BKK with Qatar. Link to comment Share on other sites More sharing options...
treetops Posted August 4, 2020 Share Posted August 4, 2020 12 minutes ago, merijn said: You know or you guess ? There is at least one daily flight out of BKK with Qatar. I know, although the situation could change at any time. Also in Doha the Al Mourjan is the only one of Qatar's 4 regular lounges currently open. 1 Link to comment Share on other sites More sharing options...
merijn Posted August 4, 2020 Share Posted August 4, 2020 7 minutes ago, treetops said: I know, although the situation could change at any time. Also in Doha the Al Mourjan is the only one of Qatar's 4 regular lounges currently open. Thanks for the information. I know about the Al Mourjan lounge in Doha. I also send a message to Qatar to get the latest information. Link to comment Share on other sites More sharing options...
mtls2005 Posted August 9, 2020 Share Posted August 9, 2020 Up from 39 weeklies to 56. 7 August Qatar/US Qatar Airways is set to enhance its US network by resuming flights to Houston and Philadelphia in September. The airline will also expand its frequencies to daily to Los Angeles from 12 August and double daily to New York JFK from 1 September. By mid-September, the airline will offer 56 weekly flights in its US network, with partnerships allowing onward travel with American Airline to over 200 destinations, and with JetBlue to over 55 destinations.* Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said: “Qatar Airways has remained committed to bringing people home safely since the onset of the pandemic, and our commitment to the US, a very important strategic market, has never wavered. We are proud of our repatriation efforts to date, and we look forward to providing travellers access to even more flights to the US with the resumption of flights to Houston and Philadelphia, two major cities. “The addition of these flights brings us to eight US destinations and maintains our position as the largest international carrier in the US, and we look forward to soon returning to all ten of our incredible US gateways.” * You can ticket the AA or B6 domestic segment on your BKK-DOH-USA-XXX QR-issued ticket, Link to comment Share on other sites More sharing options...
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