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Maybole

Mail incompatibility ?

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My granddaughter tried to Email me some photos taken with her smartphone without success.

She is using an Apple smartphone and GMail, I am using an old Acer laptop with W7 and Firefox browser. My EMail account is with Hotmail.

Granddaughter's device shows that they were sent normally but I did not receive them.

Are there reasons for this ? What can I do to retrieve the photos ?

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is she sending them as an attachment or embedded in the text?

 

i've been having problems with hotmail recently, loads really slowly, emails with photos in the text often don't display the picture, just  >image instead.   i try to reload or try again later.

 

something with the new outlook update?  i see now it's getting bloatier, when it loads it searches your hard drive and lists your most recently opened files in the left column.

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First, I'd highly recommend you dump Hotmail.

 

Ask her to look in her sent mail on her computer (!!) not phone to see if it's really been sent.

 

She might have been at the attachment limit. She pushed button therefore sent. Didn't notice or throw off error.

 

Break the attachment into two email. Send over WiFi. Must be killing her data package.

 

The internet is creaking under weight of dumbass people stuck at home watching videos.

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3 hours ago, Maybole said:

Email me some photos

 

Often there is a 10 MB limit for emails. If the camera on her phone has a high resolution she can send maybe 2 photos as an attachment with 1 email. Sending more photos can giv eproblems. Hotmail is also very unreliable. You can better move to gmail.

 

 

 

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1 hour ago, Number 6 said:

First, I'd highly recommend you dump Hotmail.

 

Ask her to look in her sent mail on her computer (!!) not phone to see if it's really been sent.

 

She might have been at the attachment limit. She pushed button therefore sent. Didn't notice or throw off error.

 

Break the attachment into two email. Send over WiFi. Must be killing her data package.

 

The internet is creaking under weight of dumbass people stuck at home watching videos.

Am I a dumbass because I watch videos or am I a dumbass because I'm staying at home?  I guess I could be a double dumbass for doing both simultaneously.   Sigh... at least I'm using WiFi.

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If you don't mind Google having access to your photos they provide unlimited storage.  Photos are stored in a high resolution format but not the highest.  I can't tell the difference until I magnify them substantially.

 

If you sign up for a free Gmail account, you will automatically have access to Google Photos.  You can also share your photos with family members (but I forget how many).  There is an Apple iPhone app, an Android app and both Windows and Macs can access all your photos through a web browser that is signed into your Gmail account.  Google Photos automatically grabs all my iPhone photos into my Photos library.

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Some folk have recommended splitting the photos or using different methods to get them to you. none are incorrect, but If you have difficulty following these ideas then ...

 

Maybe a simpler Plan A is to ask the sender to look at the SIZE of the pictures ... if they are, for example, over 100mb each ... read this ...

 

If you only plan to look at the pictures on a phone or computer screen then sending a picture over 100mb is pretty much a waste of time and resources ... so ...

 

Ask the sender to reduce the size of a photo to approximately 100mb and try again with a single photo. 

 

There are many different ways to 'shrink' a photo ... probably the sender already has something already installed on their device ... if not, maybe free editing tool Irfanview is worth a go ... it is available on most devices.

 

If a single 100mb can be attached and sent successfully, by all means try attaching a few more 100mb pictures to the same email.

 

In the unlikely event that you really need to have large, high-resolution pictures then follow the advice around having the sender upload photos to 'the Cloud' and then you download later. Forget about sending/receiving large attachments (large? say over 100mb each) for the forseeable future ... as other posters have pointed out (some rather harshly) ... internet capacity is stretched now and this situation will probably not get better in the short-term.

 

Good luck.

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17 hours ago, gamb00ler said:

Am I a dumbass because I watch videos or am I a dumbass because I'm staying at home?  I guess I could be a double dumbass for doing both simultaneously.   Sigh... at least I'm using WiFi.

In your sarcasm the advice has gone over your head.

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Posted (edited)
2 hours ago, Number 6 said:

In your sarcasm the advice has gone over your head.

An assessment based on nothing.  I'm curious how you KNOW that was over my head.

I ignored your advice because it was very reasonable and needed no comment.

 

I was hoping you would realize calling others dumbass was unnecessary.  What were you hoping to accomplish by using that criticism?

Edited by gamb00ler

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11 hours ago, gamb00ler said:

I was hoping you would realize calling others dumbass was unnecessary.  What were you hoping to accomplish by using that criticism?

I think to be fair he didn't call you or anybody here dumbass. 

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14 minutes ago, OneMoreFarang said:

I think to be fair he didn't call you or anybody here dumbass. 

I fully realize that he didn't refer to anyone in particular.  But, there will probably be members of this forum that are sitting at home watching streamed videos.  Why criticize anyone doing that particularly during a time when it is probably safer to be at home?

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20 hours ago, gamb00ler said:

An assessment based on nothing.  I'm curious how you KNOW that was over my head.

I ignored your advice because it was very reasonable and needed no comment.

 

I was hoping you would realize calling others dumbass was unnecessary.  What were you hoping to accomplish by using that criticism?

Are you sitting at home around stuck on YouTube, FB, Insta, etc? Absolutely braindead entertainment. If the shoe fits wear it. If not then that's not you. I didn't state you were a dumbass but rather people utterly consumed with ephemeral social media. Maybe that is you and why you're so upset.

 

Highly advise with all that time on the internet you use some of it to teach yourself how to resolve simple technical issues. Sorry I bothered.

 

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On 3/29/2020 at 1:36 AM, Number 6 said:

First, I'd highly recommend you dump Hotmail.

Why?

Works for me although I agree with the other poster  that recently it has not been loading as well as it used to.

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On 3/29/2020 at 1:25 AM, ChouDoufu said:

something with the new outlook update?  i see now it's getting bloatier, when it loads it searches your hard drive and lists your most recently opened files in the left column.

What exactly do you mean by "outlook update"?

Outlook/hotmail via a web browser I am not seeing any list of files? 

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6 minutes ago, topt said:

What exactly do you mean by "outlook update"?

Outlook/hotmail via a web browser I am not seeing any list of files? 

left column, under the blue "new message" button.

currently there are three menus - favorites, folders, groups

 

hit favorites and it displays (i'm guessing) the most recent stuff you've been accessing.  right now, it shows me three email folders and one contact.  on other days, it displays different items.  at times, it displays the most recent word or excel files that i opened.

 

is this new?  i didn't see it before the most recent windows update, so i'm guessing microsoft added some new tentacle that reach into your hard drive and access more of your history.

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