carlyai Posted March 30, 2020 Share Posted March 30, 2020 I need to source some parts for my CTX 500 pool pump and would like to get in touch with an Astra pump agent. One of the parts I need is a thermal cut-out switch. Link to comment Share on other sites More sharing options...
Valentine Posted March 30, 2020 Share Posted March 30, 2020 Awaiting technician reply 1 Link to comment Share on other sites More sharing options...
SantiSuk Posted March 30, 2020 Share Posted March 30, 2020 (edited) Fluidra (Thailand) Co., Ltd 110/4 M. 13 Rachathewa,Bangplee Samutprakarn 10540 THAILAND T. +66-2-7389420 F. +66-2-7389425 [email protected] www.astralpool.com The above details are now 5 years old and Fluidra Thailand, then the main Astral Pool agent in Thailand (Astral is/was? a Spanish group), seemed to be de-emphasising swimming pools in favour of other commercial water installations. If you have no luck in finding them you could get hold of Astral Pool in Australia. I contacted them by phone (Googled it) when I needed technical advice about the wrong installation of my pool set-up kit by what was probably a Fluidra sub-contractor 9 years ago and they were helpful, confirmed my pump and chlorinator had been set-up wrongly and and gave me a work-round solution. Details I had back then were: Keith Young Export Coordinator[email protected]Phone. + 61 3 95542275 ASTRALPOOL AUSTRALIA PTY LTD | 48 Hanna Street, Noble Park, Victoria, Australia 3174 | Phone +61 3 9554 2200 | Fax. +61 3 9554 2270| www.astralpool.com.au Edited March 30, 2020 by SantiSuk 1 Link to comment Share on other sites More sharing options...
Mattd Posted March 31, 2020 Share Posted March 31, 2020 Suthee Wetchapruekpitak Managing Director Fluidra - Thailand Mobile : +66864689808 [email protected] General email: [email protected] Pool World Pattaya (Official agents) K. Sunee - [email protected] 2 Link to comment Share on other sites More sharing options...
carlyai Posted March 31, 2020 Author Share Posted March 31, 2020 48 minutes ago, SantiSuk said: Fluidra (Thailand) Co., Ltd 110/4 M. 13 Rachathewa,Bangplee Samutprakarn 10540 THAILAND T. +66-2-7389420 F. +66-2-7389425 [email protected] www.astralpool.com The above details are now 5 years old and Fluidra Thailand, then the main Astral Pool agent in Thailand (Astral is/was? a Spanish group), seemed to be de-emphasising swimming pools in favour of other commercial water installations. If you have no luck in finding them you could get hold of Astral Pool in Australia. I contacted them by phone (Googled it) when I needed technical advice about the wrong installation of my pool set-up kit by what was probably a Fluidra sub-contractor 9 years ago and they were helpful, confirmed my pump and chlorinator had been set-up wrongly and and gave me a work-round solution. Details I had back then were: Keith Young Export Coordinator[email protected]Phone. + 61 3 95542275 ASTRALPOOL AUSTRALIA PTY LTD | 48 Hanna Street, Noble Park, Victoria, Australia 3174 | Phone +61 3 9554 2200 | Fax. +61 3 9554 2270| www.astralpool.com.au Thanks very much. I have already contacted Astral in Aus, but no reply as yet. May be shut down at the moment. Link to comment Share on other sites More sharing options...
VocalNeal Posted March 31, 2020 Share Posted March 31, 2020 (edited) 1 hour ago, carlyai said: Thanks very much. I have already contacted Astral in Aus, but no reply as yet. May be shut down at the moment. I would follow up my email with a phone call. Much better way to get info. ❓ They might all be off work, at home? Edited March 31, 2020 by VocalNeal 1 Link to comment Share on other sites More sharing options...
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