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Captor

3BB versus Ais

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Hi,

We have True fiber 200/200 internet and TV box in Nong Khaem (Bangkok) close to the Thairung factory. We did constantly having problem for the last 2 years with blurry and freezing picture and also lately sometimes bad sound when using video Skype. We have called them many times and they have fixed something that lasted 2-3 weeks and then back to the same not so good connection again. I understand there is a long way to Europe and many thing can happen on the way but we would like to try to eliminate the bad connection that we have influence over and that would be the operator.

So we have been looking at 3BB and Ais. They have both almost the same price level. 3BB has 1000/500 and Ais has 500/200 for very similar price. 3BB is the obvious choice here. But is it that really? Sometimes a certain operator can be very bad in a certain area and opposite. So I wonder if someone have an idea what should be the best/safe option here in Nong Khaem?  And what about all over Thailand which one has the best reputation of this two?

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19 minutes ago, Captor said:

3BB has 1000/500 and Ais has 500/200 for very similar price. 3BB is the obvious choice here.

 

3BB is better because they offer double the speed for the same price ?

 

I have AIS 50/20 in Bangkok. I use voip for business calls to NL. Sound quality is great, I notice no difference compared to being in NL myself. Skype calls to Europe are perfect. I stream television from NL, it looks great.

 

The most important question is if your provider has 1 or 2 mbit on an international connection for you if you want to make a call. That is all you need.

 

 

 

 

 

 

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19 minutes ago, pineapple01 said:

3BB for me,1000/500 works well

Are you in that area as well?

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8 minutes ago, dimitriv said:

 

3BB is better because they offer double the speed for the same price ?

 

I have AIS 50/20 in Bangkok. I use voip for business calls to NL. Sound quality is great, I notice no difference compared to being in NL myself. Skype calls to Europe are perfect. I stream television from NL, it looks great.

 

The most important question is if your provider has 1 or 2 mbit on an international connection for you if you want to make a call. That is all you need.

 

 

 

 

 

 

Sounds good. So it should be 2 Mbit then on the international connection? 1 is to little?

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5 minutes ago, Captor said:

Sounds good. So it should be 2 Mbit then on the international connection? 1 is to little?

 

I googled. For voip calls: 

 

Does VoIP use a lot of bandwidth?

Typically, you will need anywhere from 85 - 100 Kbps per concurrent VoIP call. 

 

So with 1 mbit you can make 10 calls at the same time.

 

for skype:

 

Video calling (high-quality)400kbps / 400kbps

Video calling (HD)1.2Mbps / 1.2Mbps

 

You really do not need very much. But it is important that what you need is available 100% of the time, without interruptions.

 

 

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AIS in my Bangkok condo at 80/30 mbps never misses a beat with streaming Amazon, YouTube etc. I Skype call a lot to landlines and mobiles (have unlimited world package) as well as corporate VOIP app (RingCentral), also WhatsApp call and video. Never a problem. Also use AIS in a 4G router at 10/10 mbps when in Hua Hin and Buriram and that is always good too with all the above. I have friends on 3BB full fibre 300/100 in Hua Hin and Phetchaburi and they never have problems. No experience with True though.

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16 minutes ago, dimitriv said:

 

I googled. For voip calls: 

 

Does VoIP use a lot of bandwidth?

Typically, you will need anywhere from 85 - 100 Kbps per concurrent VoIP call. 

 

So with 1 mbit you can make 10 calls at the same time.

 

for skype:

 

Video calling (high-quality)400kbps / 400kbps

Video calling (HD)1.2Mbps / 1.2Mbps

 

You really do not need very much. But it is important that what you need is available 100% of the time, without interruptions.

 

 

Dimitriv, very nice, thank you very much! I was not aware of this. Of course we always want to have the best quality when skyping so then maybe better aim high. We will call them both and ask what they have. 2 is a wish but if only having 1 that would be OK too.

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6 minutes ago, soi3eddie said:

AIS in my Bangkok condo at 80/30 mbps never misses a beat with streaming Amazon, YouTube etc. I Skype call a lot to landlines and mobiles (have unlimited world package) as well as corporate VOIP app (RingCentral), also WhatsApp call and video. Never a problem. Also use AIS in a 4G router at 10/10 mbps when in Hua Hin and Buriram and that is always good too with all the above. I have friends on 3BB full fibre 300/100 in Hua Hin and Phetchaburi and they never have problems. No experience with True though.

Thank you very much for the information, Eddie. Where are you located in Bangkok? I have noticed that Skype uses more bandwith. When Skype start to have "bad connection" then Line still work well. But I think I do not get the same quality video and sound as Skype. So because of that I prefer Skype. I hve never try Whatsapp or other app for videocall. Maybe worth a try.

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Like soi3eddie no problems ever with Skype unless connection shows weak.

I used world unlimited package for 8 years now, when in Aust got it so my wife could call back for hours to Thailand. My speed there was only old adsl quite slow always worked.

At our house here in Chiang Mai we have 200/200 TOT works well if reaching router strong. Works fine on DTAC mobile data.

I have a Skype number in Adelaide so anyone in Australia can call for free these days with their national phone plans.

Sounds like not speed problem but poor router connection.

 

 

 

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Posted (edited)
26 minutes ago, Captor said:

Dimitriv, very nice, thank you very much! I was not aware of this. Of course we always want to have the best quality when skyping so then maybe better aim high. We will call them both and ask what they have. 2 is a wish but if only having 1 that would be OK too.

 

You do realize that 2 Mbps is 0.2% of the 1 Gigabit package 3bb delivers?

 

However your international speeds will not be 1 Gigabit, they most likely will be 20 fold of the 2 Mbps

 

And therefore, I suspect that your issues are not with your provider, but with your device instead,  as in the last 20 years I have not known of any isp that doesn't deliver 2Mbps to the other end of the world

Edited by Susco

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Posted (edited)

Personally, I think TRUE-Thailand sucks. But hey, I'm not into HBO, or the 'football.'  Kinda interested in HBO.

 

3BB has much better serivce IMO. They seem to be a bit cheaper also.

 

Notice how TRUE always mentions doing a 'survey' but theres not much change...yeah..

Edited by Solinvictus

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7 minutes ago, Susco said:

 

You do realize that 2 Mbps is 0.2% of the 1 Gigabit package 3bb delivers?

 

However your international speeds will not be 1 Gigabit, they most likely will be 20 fold of the 2 Mbps

 

And therefore, I suspect that your issues are not with your provider, but with your device instead,  as in the last 20 years I have not known of any isp that doesn't deliver 2Mbps to the other end of the world

Yes I am aware of that and actually I wonder if the 1000 Mbit they deliver is that for real? I have seen many times that in real life it can be much less than stated. Same in Europe.

 

We have tried several phones and 2 PC's and 2 routers so I don't know feels more like the device from the isp?

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1 minute ago, Solinvictus said:

Personally, I think TRUE-Thailand sucks. But hey, I'm not into HBO, or the 'football.'  Kinda interested in HBO.

 

3BB has much better serivce IMO. They seem to be a bit cheaper also.

 

Notice how TRUE always mentions doing a 'survey' but theres not much change...yeah..

I see, OK good to know. I always hear from my wife that 3BB is the most expensive. Which was not true this time when checking price. The service is important too!

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Posted (edited)
17 minutes ago, Captor said:

Yes I am aware of that and actually I wonder if the 1000 Mbit they deliver is that for real? I have seen many times that in real life it can be much less than stated. Same in Europe.

 

We have tried several phones and 2 PC's and 2 routers so I don't know feels more like the device from the isp?

 

You may not get 1000 Mbps, and you will for sure not get it international, but 2 Mbps is a big difference from 1000Mbps.

 

If you tried several phones, that mean you must have been able to use it on the 4G mobile network, which is unrelated to your home network.

 

If it also didn't work on the mobile network mean that there are other issues.

 

I hope you will report back after the switch.

Edited by Susco

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