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hank2800

Kasikorn Bank Problems

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Nothing wrong with Kasikorn bank, but some of the staff have issues. I would just try another branch if you want to change your phone number. 

 

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16 hours ago, Bill97 said:

Very poor management practice And a very rude behavior.  I would never have a relationship or support someone like that.

 

Should be reported to top management for firing or demotion.

agree 100% this member of staff is so unprofessional.

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3 hours ago, balo said:

Nothing wrong with Kasikorn bank, but some of the staff have issues. I would just try another branch if you want to change your phone number. 

 

Your all missing the brown envelope!

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Had a similar problem with BKK bank. 

I wanted a phone number change for OTP.

Went to the bank , filled forms in , copied passport , signed everything 2 or 3 times , " one week it will be changed "

I thought 10 business days should suffice . No.

Went back to the bank and there was another doc. I had to fill in , as they forgot about it first time .

Had to wait another 2 weeks before everything changed.

I don't think it matters what bank you use , as somebody earlier suggested , 

use the one closest to home , it won't stop them being incompetent ,

but it is less of a distance for you to travel when they are.

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On 6/2/2020 at 2:55 PM, hank2800 said:

or has this become the new normal in CM

the new normal in the world... 

 

On 6/2/2020 at 2:55 PM, hank2800 said:

their paperwork screw up shouldn't be my problem,,without having to drive all the way in again,

but it is... and this is also part of the world today... if you rely on online banking, there might be screw-ups... and really best to deal with a bank as local as you can get.. I do understand the inconvenience but life is not w/o issues... 

 

I have had issues w/my bank in USA even when everyone was well meaning and competent and people who I know and have known for years... kept having trouble getting online access to my account and everyone patiently tried to assist... somewhere else in the chain, someone decided to block access to people in Thailand and none of us knew... things happen. 

 

Kasikorn has always been great for me - - but it is always good if you can have a personal relationship w/a manager in the bank... let them sort things out... 

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6 hours ago, Bill97 said:

I do not find competence rare in Thailand,  it is really not that difficult to find.  
 

I do find your attitude that everything else is secondary to be sad.  How about humanity? How about compassion? How about happiness? How about humor? How about health? How about friendship? Loyalty?

 

competence is God, what a life🙁

 

I do not think people go to a bank seeking most of the qualities you listed above. I think they go to bank to get things done. I could be wrong.

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7 hours ago, impulse said:

 

Maybe effective in the moment, but it also may come back and bite your company in the butt in the long term.  It may be years, but sooner or later, the employees she belittles will take revenge and sabotage her.  And usually it will be at the expense of the company when they deliberately don't catch a mistake she made until it costs her job.

 

I think personality studies might suggest the opposite. People high on trait conscientiousness and low on trait agreeableness, like the relationship manager, are less likely to be taken advantage of because they have competence, strategy, and teeth. Agreeable people, like her colleagues, tend to demonstrate obedience and followed instructions. The dynamic might change when her colleagues start to grow teeth, but the likelihood is low. Her dominance in the matriarchy, since there is only one senior male staff in the bank, will continue. In order for her to survive power struggles, she needs allies. She does. Three minutes after the scolding, she started discussing lunch with her colleagues, including the one she had scolded, and they decided to order lunch together.

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On 6/2/2020 at 2:55 PM, hank2800 said:

I'll likely just say enough is enough and transfer to Bangkok Bank here in Samoeng and then be local

Should have gone local before. It's likely in Thailand you have to visit the branch sometimes.

 

But oh, well. Mistakes happen. I banked at several branches at BBL over the years and all have been just fine.

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17 minutes ago, 1arry1iu said:

I think personality studies might suggest the opposite. People high on trait conscientiousness and low on trait agreeableness, like the relationship manager, are less likely to be taken advantage of because they have competence, strategy, and teeth. Agreeable people, like her colleagues, tend to demonstrate obedience and followed instructions. The dynamic might change when her colleagues start to grow teeth, but the likelihood is low. Her dominance in the matriarchy, since there is only one senior male staff in the bank, will continue. In order for her to survive power struggles, she needs allies. She does. Three minutes after the scolding, she started discussing lunch with her colleagues, including the one she had scolded, and they decided to order lunch together.

 

Good luck with that.  Those studies were done in the west.  My experience over 20 years working in Asia is very different.

 

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13 minutes ago, impulse said:

 

Good luck with that.  Those studies were done in the west.  My experience over 20 years working in Asia is very different.

 

Quite a lot done in China actually. While conscientiousness remains important, agreeableness does seem to be emphasized. However, there are more factors influencing the dynamic than just personality, e.g. social exchange, which, I would say, is true everywhere, perhaps more so in Thailand in its raw monetary terms. Hence, there is a reason for the relationship manager to be in that position at a relatively young age. 

 

Competence is a rarity, indicated too well, for example, by a tail of normal distribution. It is no wonder that it usually correlates with outliers of common personality. Hence, there is also a reason for the relationship manager to be able to give us answers that do not start with "maybe" or "about" in Thailand. As long as she serves us with competence, we are quite happy with what she is. 

 

Again, I think it is more of a people thing than a bank thing, and recommend finding competent people, evidenced by the results he or she produces for you, build rapport, and rely upon their competence for the matters you seek to deal with.

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On 6/4/2020 at 1:39 PM, deej said:

FWIW

Approaching 2 decades of dealing with any Thai banking branch in Chiangmai , have found their services and clerks  very efficent

Perhaps a couple weeks back, you opened a post on Primary Schools  which you in your opinion were  not up to your standard 😃

From the above post now its the Banks turn🤣

If waiting (15 minutes - half an hour) + changing the email (30 minutes - 1 hour, involving signing tons of paperwork) is efficiency, then yes, they are efficient.

 

I wish they could move everything online so that changing an email or phone number would take 1 minute. But hey, TIT. Let's ใจเย็นเย็น. Lol

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