Jump to content
BANGKOK
HKwang 12

How to cancel Cigna

Recommended Posts

Does anyone have a good way to contact Cigna Global insurance ,so I can cancel my policy.

My number is not in online data base but is okay when I call ..but when I call i am is sent to department thats closed.

They do not seem to like to answer emails either??

Is there and agent or number in Thailand that could be contacted ?

 

 

 

Share this post


Link to post
Share on other sites
29 minutes ago, Matzzon said:

 

Cigna Thailand is nto Cigna Global

 

They are probably all working from home these days

 

Have you logged onto the website Customer Care area?

 

Sales team number is + 44 (0)1475 492119 (Mon-Fri 8am-8pm GMT)

 

The customer care number is +44 1475 788 182

 

You are probably required to inform them in writing. Suggest you send a letter by express mail or courier. Address should be indicated in your policy along with relevant terms regarding cancellation

 

 

Share this post


Link to post
Share on other sites
1 hour ago, Sheryl said:

Cigna Thailand is nto Cigna Global

That´s strange. They have exactly the same logotype. Google also say that it´s subsidiarie of Cigna Worldwide Insurance Company.

Cigna Worldwide have exactly the same address as Cigna seen on Cigna.com

Cigna - Cigna Global and Cigna.co.th is all using the same logo. I think that makes the answer simple.

Please check that and correct me if I am wrong.

Share this post


Link to post
Share on other sites
Posted (edited)
1 hour ago, Sheryl said:

Address should be indicated in your policy along with relevant terms regarding cancellation

If looking for the one in Bloomfield USA, they have also changed address, so the chance that the wrong one is on the insurance letter is high.

 

Before it was: 1 Beaver Valley Road 3 west Bloomfield, CT 19803 United States

 

Now it is: 900 Cottage Grove Road, Bloomfield, CT 06002

Edited by Matzzon

Share this post


Link to post
Share on other sites

Oh I see. You should have specified Cigna USA as I had assumed you meant Cigna Global.

 

I have no idea re Cigna US.

Share this post


Link to post
Share on other sites
2 hours ago, Matzzon said:

That´s strange. They have exactly the same logotype. Google also say that it´s subsidiarie of Cigna Worldwide Insurance Company.

Cigna Worldwide have exactly the same address as Cigna seen on Cigna.com

Cigna - Cigna Global and Cigna.co.th is all using the same logo. I think that makes the answer simple.

Please check that and correct me if I am wrong.

 

They are subsidiaries of the same umbrella parent company but completely independent of each other.

 

Cigna Thailand only issues local policies to Thai citizens.

 

Cigna Global issues expatriate policies worldwide.

 

Cigna USA issues policies to US residents for care in the USA.

 

So very different products and one cannot do anything regarding a  policy issued by the other.

 

They also differ geratly in their overall quality and payment history. And, they come under completely different legal jurisdictions, which also affects what they can and cannot do.

  • Thanks 1

Share this post


Link to post
Share on other sites

Thanks for the replies

I am dealing with Cigna global with expat insurance. For some reason I or policy ,does not rate online service.

I can not get thru to with the UK numbers ,the US numbers try to transfer but also useless.

Share this post


Link to post
Share on other sites
2 hours ago, HKwang 12 said:

Thanks for the replies

I am dealing with Cigna global with expat insurance. For some reason I or policy ,does not rate online service.

I can not get thru to with the UK numbers ,the US numbers try to transfer but also useless.

US office can't help you anyhow. They do not handle these policies.

 

All Cigna Hlibal policies allow use of the online service but you have to register for it. Also no guarantee you can cancel a policy online so migjt not be worth the hassle to do.

 

I suggest you send a letter if cancellation by courier with signature of receipt required.

  • Thanks 1

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...