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Are you receiving your orders from iHerb ?

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I haven't ordered for a while.   Any of you have recent orders that are being shipped to Thailand without any problems?

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I had one delayed order - delivery back in March, didn't get it until late April. A May order arrived in their time window. I understand the problem was with Thai Post, resolved when they switched to DHL.

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I last ordered from iherb in early February.  It took till end of March to get order.  The shipment was stuck in Hong Kong early on during the pandemic.

I was able to order my supplements on lazada.

More expensive, however with shipping from Iherb and paying a custom and duty fee it was a wash plus quicker delivery.

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I ordered about 6 weeks ago from iherb, ordinary post as I prefer to take the chance on customs rather than certain to be ripped off, took 3 weeks to get here...

 

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Made an order in the middle of April, still didn't get it, no tracking updates since then

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7 hours ago, zyphodb said:

I ordered about 6 weeks ago from iherb, ordinary post as I prefer to take the chance on customs rather than certain to be ripped off, took 3 weeks to get here...

 

I also ordered (first time) about 6 wks ago. Notice came package was in the country June 3 and still haven't got it, also by reg post. Is this normal Z? Don't understand your other comment on taking a chance on customs? Can you explain it to a rookie?

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If you send by couriers such as DHL, Thai Customs always check it and you get a tax bill for it that they guesstimate, (so always higher than it should be) they keep your package until you pay, often it's so high that you just let them keep it. If you get it sent by ordinary post they're unlikely to check it. I've always chosen the cheapest postal option, and so far, touchwood, haven't had a problem.

 I've never been given notice that it's in the country, did you track it on the internet? 6 weeks is long enough that I'd be starting to worry about it, and would be the point where I'd attempt to track it...

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so,  seems like no guarantees about delivery or speed ( not very good for vitamins if taking weeks

to get somewhere either)

 

might try a small order soon    hmmm

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yes so slow ! but even aliexpress from china is slow now.

 

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On 6/27/2020 at 9:32 PM, zyphodb said:

If you send by couriers such as DHL, Thai Customs always check it and you get a tax bill for it that they guesstimate, (so always higher than it should be) they keep your package until you pay, often it's so high that you just let them keep it. If you get it sent by ordinary post they're unlikely to check it. I've always chosen the cheapest postal option, and so far, touchwood, haven't had a problem.

 I've never been given notice that it's in the country, did you track it on the internet? 6 weeks is long enough that I'd be starting to worry about it, and would be the point where I'd attempt to track it...

 

Thai customs do not always check, they are automatically checked by the couriers ! They check and tax on behalf of customrats, reason why they can import faster.

 

 

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Posted (edited)
On 6/27/2020 at 5:45 PM, from the home of CC said:

I also ordered (first time) about 6 wks ago. Notice came package was in the country June 3 and still haven't got it, also by reg post. Is this normal Z? Don't understand your other comment on taking a chance on customs? Can you explain it to a rookie?

 

I've had the same thing happen with a bunch of small misc. airmail (non-courier) packages reshipped from the U.S. at the beginning of June. Normally, they'd be here in about 2 weeks. But they still haven't arrived now a month after shipping, and the last tracking of them was June 18-19 having been accepted thru Suvarnabhumi, and after that, SILENCE....   Never had that kind of thing happen before with any of my prior shipments.

 

Edited by TallGuyJohninBKK
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20 hours ago, TallGuyJohninBKK said:

 

I've had the same thing happen with a bunch of small misc. airmail (non-courier) packages reshipped from the U.S. at the beginning of June. Normally, they'd be here in about 2 weeks. But they still haven't arrived now a month after shipping, and the last tracking of them was June 18-19 having been accepted thru Suvarnabhumi, and after that, SILENCE....   Never had that kind of thing happen before with any of my prior shipments.

 

just called DHL Thailand and they told me to contact I Herb to get my money back for the package is 'missing'. This was the first time (and last) I ordered anything from them. It arrived in Thailand on June 3 and went MIA. I had read on this website previously that I herb was reliable, lol, figures..

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I just got one yesterday. Took longer than normal, but it got here.

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