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drbeach

SCB personal bank account - problems receiving incoming transfers

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As the title of this thread suggests, my employer based in France (we're starting a local operation in SE Asia spanning several countries) has been attempting to transfer funds to my SCB account from his company account, but the funds are not reaching me.

 

I've double checked to ensure the account details I gave him are correct. Indeed they are.

 

Last time, I made a mistake by not including the "Mr." particle in my account name, which resulted in the bank rejecting the transfer. After about 10 days, the transfer was made to my account in Australia and from there I made a western union transfer to my SCB account.

 

I noticed they spelled my name incorrectly when making the amended transfer instructions to my Australian account, but that proved to be no issue since Australian banks don't check the account names just the SWIFT code and BSB and account number.

 

However, in previous years we've encountered an issue with incorrect (or incorrectly spelled) account names and the transfer was rejected. In one case, trying to pay a hotel for our wedding, the transfer was rejected the first time due to this issue but the second time it went through.

 

In this instance, the first time round (back in May) SCB did NOT notify me of anything. My employer's bank in France was notified directly. Now for the second time, I've requested funds be transferred to my local account here. Aside from wanting to get paid into my local account as I am residing in Thailand at present, the second reason is as proof of foreign income from abroad for the purposes of a marriage extension.

 

It now appears as though we're running into this issue yet again. I have still not received the funds, which were purportedly sent on June 30. This time, I made sure to let my boss know to tell his bank to spell my name correctly including the "Mr." particle.

 

He sent me a copy of an email his bank sent him, which had my account number partially blacked out with "Xs" showing only a few digits, but two XXs between two sets of numbers that correspond to my account number, when there should be just one. The account number supposedly being mine had 16 digits, whereas my actual account number has just 10.

 

What I'm saying is it could be a case of incompetence with his bank, but has anyone ever encountered an issue receiving incoming funds from abroad, particularly if the entity making the transfer is a company?

 

I see no reason why there would be. Last September, he made a successful remittance into my SCB account but it was made from another bank (not the one he's currently using) and had his name indicated on the transfer instructions, so might have been his personal account. The company and associated account has only been formed since March.

 

Aside from checking to make sure his bank didn't screw up yet again, what else do you guys recommend? There are going to be a LOT of transfers being made and I can't afford to have problems every time, when I have had zero issues making transfers to SCB from Australia, using various transfer channels myself.

 

I could also switch to my Bangkok Bank account if that helps.

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22 minutes ago, BritManToo said:

Open a Transferwise account, get him to pay into that.

Some western banks can't pay foreign accounts direct and use an intermediary bank, which always causes trouble.

Yes, that's possible. He is using a rather small French bank and the guy is a bit of an odd character himself.

 

He simply has no idea about how international transfers operate, it's such a simple concept in my opinion but the guy is one of these people for whom complicated things come easy, but simple things are difficult. Like for instance, at the Thai-Myanmar border, he still doesn't understand the simple procedure of crossing even after having made like 5 trips. I have to guide him through it like a little child!

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SCB website is notoriously difficult to navigate, but I just found this:

 

https://www.scb.co.th/en/personal-banking/other-services/swift/inward-remittance.html

 

It says I would need to provide some kind of "proof" of the reason for inward remittance? Why?

 

Transfers I make myself to this account are always credited automatically. The transfer made from my boss' personal account last year was also credited automatically.


Could this be the holdup?

 

Perhaps I should use Bangkok Bank in future, since they have more intermediaries and don't specify needing to show documents for incoming remittances. What a pain. Imagine if you're using SCB and a foreign pension fund is being deposited monthly. Would you have to go to the bank monthly to show some form, when it should be credited automatically?

 

And as usual, SCB has NOT sent me any notice that funds are on their way. It's crickets.

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Posted (edited)

$50,000 dollars or equivalent in Baht is what it is referring to.

 

It will also cost you 300 baht minimum and 500 baht maximum if you use Swift.

 

Transferwise is so simple and easy even for a French moron.

Edited by OneeyedJohn
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3 hours ago, OneeyedJohn said:

$50,000 dollars or equivalent in Baht is what it is referring to.

 

It will also cost you 300 baht minimum and 500 baht maximum if you use Swift.

 

Transferwise is so simple and easy even for a French moron.

Sorry, you mean above US$50000? I must have missed that. But yeah this transfer is definitely well below that amount.

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Actually, last time the funds didn't arrive on my SCB account may not necessarily have been due to the missing "Mr". I just assumed that, but when I checked a previous transfer made to my Bangkok Bank account from China without the Mr, it arrived just fine.

 

I think both times there was some kind of banking stuff-up. Maybe they misspelled my name the first time round (they did, when sending to Australia after the SCB rejection) and the second time it was probably because they didn't get my account details right.

 

Total amateurs, these guys (small rural bank).

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I get an international direct deposit from the States to my SCB account every month with no issues.

 

I tend to agree that your issue is with the sending bank.

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Agree with previous poster. I have made numerous transfers over the last 20 years to personal and company Accounts with SCB and never had a problem. Money is in account within an hour of sending from a Bank in another country. 

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Posted (edited)
38 minutes ago, Jeffrey346 said:

I get an international direct deposit from the States to my SCB account every month with no issues.

 

I tend to agree that your issue is with the sending bank.

May be ; I have a SCB account for 10 years, and a French bank ( BNP , the biggest in France ); before , I made my transfers from bank to bank   BNP - SCB , with my account Mister xxx ), and now with Transferwise; it works everytime ; SCB is good for international transferts, as good as the others

I don't know if the problem comes from the story of Mr ( I don't think so ), so , yes, maybe problem comes from the sending bank  ( I live up country, very small city, nothing to do with the situation of the branch of bank ) 

Edited by Aforek

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Posted (edited)

Ask your employee to contact the senders bank and fax the MT-199 SWIFT message to the SCB Remittance Dept.

Edited by MobileContent
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21 hours ago, drbeach said:

e sent me a copy of an email his bank sent him, which had my account number partially blacked out with "Xs" showing only a few digits, but two XXs between two sets of numbers that correspond to my account number, when there should be just one. The account number supposedly being mine had 16 digits, whereas my actual account number has just 10.

 

What I'm saying is it could be a case of incompetence with his bank,

From what you are saying that sounds like the reason. I have had inward remittances from several countries to SCB and never a problem.

However they like to know the reason and may call you up to ask even for amounts smaller than 50k. The call will not be your branch but from the Forex dept in Bangkok. They don't care if it is for living expenses, visa, investment etc etc but just write something on the form. They are easy to talk to and there are no communication issues with English. 

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20 hours ago, drbeach said:

SCB website is notoriously difficult to navigate, but I just found this:

 

https://www.scb.co.th/en/personal-banking/other-services/swift/inward-remittance.html

 

It says I would need to provide some kind of "proof" of the reason for inward remittance? Why?

 

Transfers I make myself to this account are always credited automatically. The transfer made from my boss' personal account last year was also credited automatically.


Could this be the holdup?

 

Perhaps I should use Bangkok Bank in future, since they have more intermediaries and don't specify needing to show documents for incoming remittances. What a pain. Imagine if you're using SCB and a foreign pension fund is being deposited monthly. Would you have to go to the bank monthly to show some form, when it should be credited automatically?

 

And as usual, SCB has NOT sent me any notice that funds are on their way. It's crickets.

First you're complaining about SCB when it's obvious that every mistake was made by you or the sending bank. Second, change bank to Bangkok Bank or Kasikorn Bank if the transfers are important for immigration issues. Those banks, especially Bangkok Bank works better when using TransferWise for monthly transfers. 

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21 hours ago, drbeach said:

It says I would need to provide some kind of "proof" of the reason for inward remittance? Why?

just tell them it is for living expenses.  They mainly want it to satisfy money laundering reporting. 

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I use both Bangkok Bank and SCB and have foreign transfers to both, I never had a problem. My company also use SCB and have foreign transfers directly coming in. Normally cheap bank-to-bank SWIFT-transfers from Europe usually takes three bank-days.

 

For my private transfers I began to use Transferwise, it's both little cheaper in total – i.e. compared to various fees and exchange rate, even my Scandinavian bank has a very favorable Internet bank option that I use – and funds are available next bank-day. Even a few hundred baht extra in the pocket from each money transfer warms a bit, when the exchange rate to Thai bath is as bad as now...🙂

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