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bert bloggs

Problem setting up transferwise acc on nationwide

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I wonder if anyone else is having this problem ,i have a Nationwide acc in the UK and transfer money no problem ,and a couple of years ago used them to transfer money through Transferwise ,but now its not on my list of approved payees ,so today i tried to set them up as a new payee ,(their side of it is still ok) but after filling in the first part on Nationwides acc ,it wont go any further ,where it says to go to the next page it is not lighting up ,just stays on the first part ,any ideas ,i have sent them a message   but as yet no reply

any help appreciated

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If just using Transferwise to transfer money believe most of us in USA just set up our bank in Transferwise.  They then draw from our bank when required (we fill out transfer request).  Have not set up either of my banks to transfer to Transferwise.

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Posted (edited)
1 hour ago, bert bloggs said:

but after filling in the first part on Nationwides acc ,it wont go any further

There's an additional box to tick saying yes I'm aware of fraud blah, blah, blah, I understand the risks, and confirm this is the person I wish to send to. Once you tick the box the confirm button can be pressed.

 

You might think about opening a Monzo account in the UK, it integrates with TransferWise. From Monzo I can select payment, overseas and it automatically gives me the info from TransferWise on rates and fee and once confirmed money moves seamlessly.

 

.

Edited by Stocky

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8 minutes ago, Stocky said:

There's an additional box to tick saying yes I'm aware of fraud blah, blah, blah, I understand the risks, and confirm this is the person I wish to send to. Once you tick the box the confirm button can be pressed.

 

You might think about opening a Monzo account in the UK, it integrates with TransferWise. From Monzo I can select payment, overseas and it automatically gives me the info from TransferWise on rates and fee and once confirmed money moves seamlessly.

 

.

Hi yes i ticked the box about fraud its just hat the confirm button doesnt light up ,i also tried to add my sister in law ,same thing ,but no problem with people on my list already .

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3 minutes ago, bert bloggs said:

the confirm button doesnt light up

Have you tried a different browser? 

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1 minute ago, Stocky said:

Have you tried a different browser? 

no ,will give that a try 

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12 minutes ago, bert bloggs said:

no ,will give that a try 

just tried ,still the same.

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12 minutes ago, vinny41 said:

do you have a mobile number attached to this account as new changes were implemented July 1st 2020

 

https://www.thesun.co.uk/money/11973908/new-anti-fraud-rules-for-bank-transfers-come-into-force-june-30-heres-how-they-will-affect-you/

hi no i use a card reader ,it allows me to enter all the details for the transfer ,there are three stages ,its just you cant even get to the 2nd stage as the button just doesnt light to allow it , which normally happens .

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35 minutes ago, Stocky said:

There's an additional box to tick saying yes I'm aware of fraud blah, blah, blah, I understand the risks, and confirm this is the person I wish to send to. Once you tick the box the confirm button can be pressed.

 

You might think about opening a Monzo account in the UK, it integrates with TransferWise. From Monzo I can select payment, overseas and it automatically gives me the info from TransferWise on rates and fee and once confirmed money moves seamlessly.

 

.

yes no problem ticking that box ,its just i can get no further than filling in who i want to pay.

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I am pretty sure my bank SCB, has my second name spelt incorrectly 'Jhon' instead of 'John', will be interesting.

 

Anyway as far as I can remember when I transfer from my HSBC bank, there is no name involved, it automatically knows my bank details in Thailand.

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1 hour ago, bert bloggs said:

yes no problem ticking that box ,its just i can get no further than filling in who i want to pay.

I can't check as my FlexAccount debit card just expired end June, and I can't set up a new payee without using the cardreader. But last time I did, which was about a week ago, it worked OK.

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1 hour ago, Stocky said:

I can't check as my FlexAccount debit card just expired end June, and I can't set up a new payee without using the cardreader. But last time I did, which was about a week ago, it worked OK.

just got my new card ,but cant get to the second part to use my cardreader ,maybe its just a glitch that they will fix ,fingers crossed.

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Posted (edited)
2 hours ago, bert bloggs said:

just got my new card

Is the card activated? This is my worry, my brother is sending my card over. But reading the scan he sent of the letter it says card is activated with first contactless payment using PIN. Obviously in Thailand I won't get to activate the card, but am hoping input from the cardreader with the new card will be accepted.

 

Will be interested to see what response you get to your help request. If they say it needs activating, tell them you're an at risk person not willing to go out because of the virus. They must have a plan B for activation.

 

.

Edited by Stocky

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8 hours ago, Stocky said:

Is the card activated? This is my worry, my brother is sending my card over. But reading the scan he sent of the letter it says card is activated with first contactless payment using PIN. Obviously in Thailand I won't get to activate the card, but am hoping input from the cardreader with the new card will be accepted.

 

Will be interested to see what response you get to your help request. If they say it needs activating, tell them you're an at risk person not willing to go out because of the virus. They must have a plan B for activation.

 

.

yes my card works or i would not be able to get on to my banking .

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