Dumbastheycome Posted July 6, 2020 Share Posted July 6, 2020 Available? Opening hours? Priviledged access? Link to comment Share on other sites More sharing options...
Dumbastheycome Posted July 6, 2020 Author Share Posted July 6, 2020 I would like to express an objection via the "support "! But hey ho it will not function for me. But on my heels is a moderator ! What gives? Link to comment Share on other sites More sharing options...
Popular Post poohy Posted July 6, 2020 Popular Post Share Posted July 6, 2020 (edited) It does appear support is a rare commodity here.. sort of "put up or shut up" eg larger sites you get a ticket and an answer within hours,. Now i appreciate TV is a much smaller shoe string operation and possibly any technical support is subbed out to website provider but then again any questions should be monitored, answered and solutions given by the "support" department I hope this post is not removed by moderation as is not meant to be malicious but would not be surprised if it is. I have a travel website and indeed if it fails or plays up and is reported to me in any form it gets acknowledge and hopefully rectified asap Edited July 6, 2020 by poohy 1 2 Link to comment Share on other sites More sharing options...
blackcab Posted July 6, 2020 Share Posted July 6, 2020 47 minutes ago, Dumbastheycome said: I would like to express an objection via the "support "! Hi Dumbastheycome You can contact support by emailing: support (at) thaivisa.com Link to comment Share on other sites More sharing options...
Dumbastheycome Posted July 6, 2020 Author Share Posted July 6, 2020 3 minutes ago, blackcab said: Hi Dumbastheycome You can contact support by emailing: support (at) thaivisa.com So is the "support" tab on the TVF webpage redundant? 1 Link to comment Share on other sites More sharing options...
blackcab Posted July 6, 2020 Share Posted July 6, 2020 5 minutes ago, Dumbastheycome said: So is the "support" tab on the TVF webpage redundant? Best thing to do is to email support about the problem with the support tab. It takes the tech guys to change things like this. Link to comment Share on other sites More sharing options...
Popular Post Dumbastheycome Posted July 6, 2020 Author Popular Post Share Posted July 6, 2020 The situation becomes ironically amusing ! 2 2 Link to comment Share on other sites More sharing options...
RichCor Posted July 7, 2020 Share Posted July 7, 2020 (edited) 16 hours ago, Dumbastheycome said: 15 hours ago, blackcab said: You can contact support by emailing: support (at) thaivisa.com So is the "support" tab on the TVF webpage redundant? The Support forum is an 'open forum' allowing members to help each other through issues directly related to use or understanding of the ThaiVisa forum, and while questions may be answered by moderators it is not a space to discuss moderation. Alternatives communications such as using the in-thread "Report Post" or emailing Support (at) thaivisa.com are available for 'objections' or other matters that require the attention of a Mod, or members of the forum working support team. I kindly refer you to the post describing the purpose of the 'support forum': PLEASE READ BEFORE POSTING - FORUM SUPPORT By CharlieH, April 13 in Forum support desk Edited July 7, 2020 by RichCor Link to comment Share on other sites More sharing options...
blackcab Posted July 7, 2020 Share Posted July 7, 2020 Off topic posts and replies have been removed. As the original post has been answered, this topic is now closed. Link to comment Share on other sites More sharing options...
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