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Anyone know why I can't book a domestic flight on AirAsia using my Samsung tablet with Firefox browser, but can book a flight with AirAsia using my Samsung phone with Firefox browser?

 

PS: THERE ARE NO DIRECT FLIGHTS FROM UDON TO PHUKET WITH AIRASIA UNTIL SEPTEMBER 1.

They cancelled my August 1 flight from Udon to Phuket.

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Maybe something to do with this:

 

 

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Air Asia has halted trading it's stock, hence your issue with the website. Financially in trouble until they can raise capital.

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Posted (edited)

Don't have a tablet.

I tried Firefox on PC (KKC-DMK) and can easily go through until personal data page.

Don't see a problem.

https://www.airasia.com/en/gb

 

This is a TECHNICAL problem.

Nothing to do with financial/corporate situation.

I am not aware that (Thai) AirAsia is bankrupt.

 

Technical: I have no idea. Except that you might have some "protection" software, add-ons that interfere with the site.

Can you give details about the tablet? Android? Windows?

I never had one.

 

Where to put this thread?

 

Edited by KhunBENQ

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56 minutes ago, marvin1950 said:

PS: THERE ARE NO DIRECT FLIGHTS FROM UDON TO PHUKET WITH AIRASIA UNTIL SEPTEMBER 1.

They cancelled my August 1 flight from Udon to Phuket.

Seems that August to Phuket was too ambitious.

Phuket is still quite dead.

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45 minutes ago, Rimmer said:

Maybe something to do with this:

Well. The thread is about the mother company "Malaysia's AirAsia Group Bhd".

At the same day I see a thread that Thai AirAsia wants to expand (move?) to Suvarnabhumi.

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Steven100:

Halting trading of a stock has nothing to do with it's daily operation.

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5 hours ago, marvin1950 said:

Anyone know why I can't book a domestic flight on AirAsia using my Samsung tablet with Firefox browser, but can book a flight with AirAsia using my Samsung phone with Firefox browser?

What exact error or issue are you running into?

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Different browser settings between the two devices.  Maybe adblockers, addons or pop-up settings.

 

As an aside, try not to have two booking windows running simultaneusly on different devices using the same IP address as this can screw up booking websites.

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On 7/10/2020 at 1:27 PM, marvin1950 said:

Steven100:

Halting trading of a stock has nothing to do with it's daily operation.

In the past I've found the website is very unreliable. If you load the app it usually works better. I hate being forced to download apps but you can always delete it later. 

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