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I have used Bangkok Bank London to transfer money to Thailand for the last three years with out a problem ,i received an email

from my bank (Santander London) to say Bangkok Bank had sent the money i had arranged to be sent 13/july / this year back to

them .I cant see any reason for this and as i had said never ever a problem before .Has any body else encountered this problem

with Bangkok Bank London recently .

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How frequently have you used this service over the last 3 years, and when was the last time you used it before 13th July?

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Posted (edited)
54 minutes ago, harry94 said:

I have used Bangkok Bank London to transfer money to Thailand for the last three years with out a problem ,i received an email

from my bank (Santander London) to say Bangkok Bank had sent the money i had arranged to be sent 13/july / this year back to

them .I cant see any reason for this

What do you mean when you say that you "have used Bangkok Bank London to transfer money to Thailand from Santander"? 

 

Do you mean that you simply instructed your bank, Santander, to transfer money to a nominated bank/account in Thailand, or, did you specifically instruct Santander to transfer funds to Bangkok Bank, London, and then on to the Thai bank?   Surely BBL, London is just acting as a correspondent bank for Santander in the transaction?

 

Are you saying that Santander is telling you that funds generally now cannot be transferred to Thailand because of this (not likely) or that there has just been a hiccup with this one transfer request?

Edited by Bob A Kneale
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I have sent money from Santander to Bangkok Bank London they then send to Bangkok Bank Thailand , I have done this for three years , I fill in a prefilled form from Santander with my account numbers never a problem before . Monday the money was sent as normal to Bangkok Bank London they then sent the money back to Santander the same day .I have a repeated the operation today and now wait to see what happens , it just seemed strange after three years of problem free transfers for it to have gone wrong .

Like you say may be just a hiccup , i will let you know if my latest request is a success .

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1 hour ago, harry94 said:

Like you say may be just a hiccup , i will let you know if my latest request is a success .

If your repeat transfer is once again rejected, I think that you need to seek an explanation from BKKB's London branch. Relevant contact details as stated on their website are as follows:-

 

Exchequer Court,

33 St. Mary Axe, London

EC3A 8BY, United Kingdom

 

Business Hours: Monday-Friday (9:30a.m.-3:00p.m.)
Tel
: (44) 20 7929 4422 (from outside UK) or 020 7929 4422 (from UK)

Fax: (44) 20 7283 3988 (from outside UK) or 020 7283 3988 (from UK)

SWIFT: BKKB GB 2L

Email: [email protected]

 

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5 hours ago, Bob A Kneale said:

What do you mean when you say that you "have used Bangkok Bank London to transfer money to Thailand from Santander"? 

 

Do you mean that you simply instructed your bank, Santander, to transfer money to a nominated bank/account in Thailand, or, did you specifically instruct Santander to transfer funds to Bangkok Bank, London, and then on to the Thai bank?   Surely BBL, London is just acting as a correspondent bank for Santander in the transaction?

 

Are you saying that Santander is telling you that funds generally now cannot be transferred to Thailand because of this (not likely) or that there has just been a hiccup with this one transfer request?

He is almost certainly using Bangkok Bank's facility for transferring funds from a UK account to an account of theirs in Thailand via their London branch, as described in the following link:-

 

https://www.bangkokbank.com/en/Personal/Other-Services/Transfers/Transferring-Into-Thailand/Transfer-money-from-UK-to-Thailand-via-London-Branch

 

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I have another sum of money going out tomorrow , i will let you know if successful or not , thank you for the information if a problem i will contact Bangkok Bank London .

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What did you indicate as the reason for the remittance on the online payment order?

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You might want to check that the transfer didn't failed due to new Confirmation of Payee which were implemented June 30th 2020

 

Before June 30th 2020 you could transfer money just using account number and sort code

From July 1st 2020 you now need Full name, account number and sort code

https://www.ukfinance.org.uk/confirmation-of-payee#:~:text=Payee combat fraud%3F-,Confirmation of Payee is a new way of giving customers,in the fight against fraud.

 

It states on this website that current transfers should not be affected by new  change  but over time might be

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Use some method of transfer that's easier on the psyche in future.  Poncing about at St Mary Axe to transfer money to LOS is about 20 years behind the times.  

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Posted (edited)
9 hours ago, harry94 said:

I have sent money from Santander to Bangkok Bank London they then send to Bangkok Bank Thailand , I have done this for three years , I fill in a prefilled form from Santander with my account numbers never a problem before . Monday the money was sent as normal to Bangkok Bank London they then sent the money back to Santander the same day .I have a repeated the operation today and now wait to see what happens , it just seemed strange after three years of problem free transfers for it to have gone wrong .

Like you say may be just a hiccup , i will let you know if my latest request is a success .

Same problem here . I tried to send money on Monday through London branch via Nationwide. And again this morning UK time and it’s back in my account. Have never had a problem with this service which I have used for many years. It’s obviously the London branch having the problem. The last time I transferred successfully was about 2 weeks ago . 

Edited by goldenbrwn1

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I have given up with Bangkok Bank i cannot be worrying if my money will arrive and i think to just refuse to accept my transfer

without explanation is out of order , I have now sent money (uk pounds) direct to my Bangkok bank account via Santander .

Their charge is £25 pounds .I have seven hundred bahts in my wallet to last until money arrives .

(i do have 800000 bahts for my visa extension but only use in a case of severe emergency )

Thank you all for your advice it is much appreciated . If any problems do happen i will keep you all up to date .

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Posted (edited)
9 hours ago, vinny41 said:

You might want to check that the transfer didn't failed due to new Confirmation of Payee which were implemented June 30th 2020

 

Before June 30th 2020 you could transfer money just using account number and sort code

From July 1st 2020 you now need Full name, account number and sort code

https://www.ukfinance.org.uk/confirmation-of-payee#:~:text=Payee combat fraud%3F-,Confirmation of Payee is a new way of giving customers,in the fight against fraud.

 

It states on this website that current transfers should not be affected by new  change  but over time might be

Might not this link:

 

https://www.thesun.co.uk/money/11973908/new-anti-fraud-rules-for-bank-transfers-come-into-force-june-30-heres-how-they-will-affect-you/

 

which you included at post #7 in the thread on the Banking Forum at

 

https://forum.thaivisa.com/topic/1171396-problem-setting-up-transferwise-acc-on-nationwide/page/2/#comments

 

also be of relevance here?

 

This refers to new rules which Nationwide and Santander hoped to have in place by the end of June, which aim appears to have been achieved in both cases judging from @harry94's and @goldenbrwn1's posts on this particular thread. In which case the problem would appear to lie with Nationwide and Santander rather than Bangkok Bank's London branch and is also going to close off the TransferWise route for making transfers from Santander and Nationwide accounts to Thai bank accounts, is it not? If so, then SWIFT (as I assume @harry94 has used for his latest transfer) will eventually be the only permissible way of effecting transfers from UK to Thai bank accounts. A right PITA for those of us needing to make regular monthly transfers equal to 65,000 THB or 40,000 THB from our UK to Thai accounts for Immigration purposes, of course.

 

I, too, have been using the Bangkok Bank London branch facility for my monthly 65,000 THB transfers, most recently as a fortnight ago, on the basis of a standing order which I have set up with my UK bank. But, there again, my UK bank is not included in the list of those who, according to the Sun article, have already introduced the new rules. However, I shall, in the light of this thread, be watching nervously how the August transfer goes in a few weeks time.

 

Edited by OJAS

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15 hours ago, harry94 said:

I have another sum of money going out tomorrow , i will let you know if successful or not , thank you for the information if a problem i will contact Bangkok Bank London .

Use Transferwise instead.

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10 minutes ago, OJAS said:

In which case the problem would appear to lie with Nationwide and Santander rather than Bangkok Bank's London branch and is also going to close off the TransferWise route for making transfers from Santander and Nationwide accounts to Thai bank accounts, is it not? 

Are you saying that Nationwide will refuse to transfer into a Transferwise GBP account?

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