AlfHuy Posted July 16, 2020 Share Posted July 16, 2020 Good evening, A friend of mine has had her phone for many years. She has all her photos and other data on her phone. She recently bought a new phone and a new SIM card from AIS. She now wanted to recover photos from her SIM card but doesn't remember the password. Her old phone doesn't switch on anymore. She tried to charge it, change the battery. Dead. She asked me for some help is there is any chance to access her old SIM card. Her old number is not more available and I don't know if data was on her SIM card or just on her old phone. Any chance to access her old sim? Thanks 1 Link to comment Share on other sites More sharing options...
Popular Post tomazbodner Posted July 16, 2020 Popular Post Share Posted July 16, 2020 Photos are stored in the phone memory, not in SIM. SIM only holds phone numbers and sometimes some SMS. Maybe the old phone can be recovered. If she had any cloud backup enabled, then it might be possible to recover from there. iPhone comes with iCloud which in newer phones is automatically enabled for camera to cloud transfer. Android phones come with google account, but normally don't automatically upload unless you use something like DropBox or similar. However Android phones sometimes have memory card and may be set to store photos on the card rather than phone memory. Ir might be an idea to take it to a shop to see if the old phone can power on when connected to computer, in which case it may be possible to mount it as an external drive, and copy the photos off to a computer. You can do this by yourself if you have a PC and phone charged from USB cable. Whether battery charges or not doesn't matter as long as it powers on when powered from USB cable. She might need to know her old phone (not SIM) password to unlock it when plugged into computer. 3 Link to comment Share on other sites More sharing options...
blackcab Posted July 16, 2020 Share Posted July 16, 2020 Moved to the Mobile Devices forum. Link to comment Share on other sites More sharing options...
Oldie Posted July 16, 2020 Share Posted July 16, 2020 I don't think that the photos were stored on the SIM card but on the internal memory of the phone. Since this cannot be accessed anymore learn about backup important data. Link to comment Share on other sites More sharing options...
farang51 Posted July 16, 2020 Share Posted July 16, 2020 Her photos are probably not on the sim card but in the phone's internal memory. If she cannot turn on the phone, I guess the only way to recover the photos is to pay someone to open the phone and access the internal memory from another device. I don't know if that is possible with all phones models. Link to comment Share on other sites More sharing options...
RichCor Posted July 16, 2020 Share Posted July 16, 2020 If the old phone was an Android Smartphone, and your friend can remember the google gmail account login credentials assigned to the phone, the photos and contacts should be available by using a web browser to log into that account and then access: https://photos.google.com https://contacts.google.com Link to comment Share on other sites More sharing options...
ChouDoufu Posted July 16, 2020 Share Posted July 16, 2020 does your friend know what sort of bits are inside that phone? does she maybe have a sim card and a separate memory card? sounds like she didn't try the sim card in another phone to see what data might be stored on it. Link to comment Share on other sites More sharing options...
AlfHuy Posted July 17, 2020 Author Share Posted July 17, 2020 Thanks a lot for your help. I just asked her. What she basically wants now, is to recover contacts she had on her old SIM card. She bought a while ago a new phone and new SIM card. She put her old sim in her phone just to see if she can recover her old contacts but nothing. It is requesting a pin or other code. In regards of her Android phone, it was an old one. She can't remember her old emails password as she was always logged in, when she accessed her email. Basically all she wants now, is to recover her old contacts from the sim. I don't know if this is possible without knowing a Puk or whatever. Cheers 1 Link to comment Share on other sites More sharing options...
RichCor Posted July 17, 2020 Share Posted July 17, 2020 2 hours ago, AlfHuy said: Basically all she wants now, is to recover her old contacts from the sim. It's very unlikely she'll find any contact info stored on the SIM Card (besides the default provided by the Wireless Carrier). All the data she's looking for would be stored in the phone's internal memory. She might be able to take the phone to a local repair shop to see if they power it up and get it to boot and access the data. 1 Link to comment Share on other sites More sharing options...
dddave Posted July 17, 2020 Share Posted July 17, 2020 Her carrier (AIS, TRUE, DTAC) will probably be able to retrieve contacts if old SIM was registered. Just tell her to go to an office of her service provider. Link to comment Share on other sites More sharing options...
Eindhoven Posted July 19, 2020 Share Posted July 19, 2020 On 7/17/2020 at 4:10 AM, AlfHuy said: Thanks a lot for your help. I just asked her. What she basically wants now, is to recover contacts she had on her old SIM card. She bought a while ago a new phone and new SIM card. She put her old sim in her phone just to see if she can recover her old contacts but nothing. It is requesting a pin or other code. In regards of her Android phone, it was an old one. She can't remember her old emails password as she was always logged in, when she accessed her email. Basically all she wants now, is to recover her old contacts from the sim. I don't know if this is possible without knowing a Puk or whatever. Cheers If her old SIM is still alive the network should be able to sort that for her. Link to comment Share on other sites More sharing options...
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