Jump to content

Quarantine procedure “Tell your story” post it here !


Recommended Posts

1 hour ago, scorecard said:

Lots of comments in this thread from folks who have completed the 'process, the trip, the quarantine.

 

I'm still trying to find a reasonable insurance policy, hopefully short term (1 or 2 months).

 

Some other posters have shared insurance company names but on checking I've mostly found it's an annual policy only and/or the cost is enormous.  In my own case I have the Australian DVA Gold health card which covers 'all conditions' however I've called the DVA and the response is that they are still formulating a policy re Covid 19 and it will very likely not state a US$100,000 (or converted to another currency) minimum.  Having the DVA gold card is of course why I don't to take a full annual commercial policy. 

 

I called the Health ministry in Bkk and asked if I have a letter from DVA (which card holders can easily download) stating covers 'all conditions' would that be acceptable? The officer didn't know and said she would check and call back, she did revert an hour later 'no, cannot be accepted'. 

 

Hence, still looking for a policy. One other point that confuses me, re insurance, is comments that it has to be an insurance company on the list published by the Thai Health Ministry. But I can't find such list. Can anybody please give clear answers on this point.

 

Thanks. 

My understanding is that regular travel insurance should provide the Covid-19 cover you need. Some airlines provide such insurance, and may be amenable to confirming the Covid-19 cover.

Link to post
Share on other sites
  • Replies 244
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

The following is my account of the arrival process and the ASQ hotel.   Previously: CoE applied for (as per the other threads on this topic).  Notification came in from the Thai Embassy

They’re very strict - I’ve been in the ASQ for 3 days - I haven’t even seen anyone since arrival !!! That said, they didn’t check my baggage, so I could have brought in a bottle of whisky if I wa

I want to place your comments in a genuine perspective of someone who has gone through the process and is currently in ASQ, while avoiding resorting to the emotive wording of someone who hasn’t but ha

Posted Images

1 hour ago, Sheryl said:

 

Not correct as regards entrance requirements.

 

. That refers to people needing to meet O-A visa requirement, a totally different matter and applies only to people on O-A visa or extension of stay for retirement based on an original O-A visa.

 

 

Thanks Sheryl, good news.

Link to post
Share on other sites
1 hour ago, vision said:

I used a company called Insubuy: https://www.insubuy.com/

Whoever you get you will need to ensure they will give you a letter that will explicitly say that it covers Covid and the amount of 100K USD.

The below list was offered to me by an agent (Bernard) at the LA Consulate:

 

Health Insurance Policy Requirement (Statement must show the following)

1. Must provide coverage of at least $100,000US

2. Must indicate coverage includes COVID-19 treatment(s)

3. Must indicate policy provides coverage in Thailand

4. Must be valid for the duration of your stay

-----------------------------------------------

The following is not an endorsement or recommendation for any particular company. The information only serves as a sample of companies which were used by other applicants. The information in parentheses pertains to whether or not the companies were able to provide a statement showing acceptable proof of coverage meeting the requirements above.

Allianz Care (statement did not specify coverage amount, COVID-19 coverage, coverage in Thailand, and duration of coverage)

Trawick International (statement met requirements)

Seven Corners (statement met requirements)

Thai Setakij Insurance Public Company Ltd. (Thai company) (statement met requirements but the company might not issue the policy for the duration of your stay as required)

Pacific Cross Health Insurance PCL (Thai company)

GeoBlue Travel Insurance (statement met requirements)

TripMate – World Nomads (statement did not specify COVID-19 coverage or confirm coverage in Thailand)

AIG Travel Guard (policy does not state COVID-19 coverage)

AETNA (applicants report it is difficult to obtain a policy statement that satisfies the COE requirements)

Kaiser (applicants report it is difficult if to obtain a policy statement that satisfies the COE requirements)

Edited July 10 by vision

Thank you, list much appreciated.

Link to post
Share on other sites
10 hours ago, scorecard said:

Thanks. I use a wheelchair because I can't walk long distances, brings on very severe lower back pain, swaying/instability and shaking. But at home, in a room etc., I can get around by holding/touching the furniture. I can walk slowly holding the seat backs etc., from aircraft door to occupying aircraft seat.   

 

I will get around the quarantine room without help. After check-in at the ASQ hotel I'll ask them to buy a cheap plastic stool so I can sit down in the shower to take a bath.

 

I book transport which delivers me to the airport (e.g. Sydney) and takes me to the check-in line where the airline takes my wheelchair to check it in and swap it for an airline owned chair.  (Not the point here but AirAsia are excellent at this type of service.)

Best of luck. If it puts your mind at ease the ASQ hotel staff have been incredibly helpful, I’m sure they would help out in providing you with any necessary items, a stool etc and anything needed.

 

Once you have your return lined up it would be well worth e-mailing your ASQ hotel and notifying them of this and any other requirements. 

 

 

 

 

Link to post
Share on other sites
3 hours ago, scorecard said:

Lots of comments in this thread from folks who have completed the 'process, the trip, the quarantine.

 

I'm still trying to find a reasonable insurance policy, hopefully short term (1 or 2 months).

 

Some other posters have shared insurance company names but on checking I've mostly found it's an annual policy only and/or the cost is enormous.  In my own case I have the Australian DVA Gold health card which covers 'all conditions' however I've called the DVA and the response is that they are still formulating a policy re Covid 19 and it will very likely not state a US$100,000 (or converted to another currency) minimum.  Having the DVA gold card is of course why I don't to take a full annual commercial policy. 

 

I called the Health ministry in Bkk and asked if I have a letter from DVA (which card holders can easily download) stating covers 'all conditions' would that be acceptable? The officer didn't know and said she would check and call back, she did revert an hour later 'no, cannot be accepted'. 

 

Hence, still looking for a policy. One other point that confuses me, re insurance, is comments that it has to be an insurance company on the list published by the Thai Health Ministry. But I can't find such list. Can anybody please give clear answers on this point.

 

Thanks. 

 

Contact Pacific Prime [[email protected]]

 

This lady provided me with a list of Insurance Companies which provide cover for Covid-19

 

Obviously the key thing is to ensure you can get the Certificate of Cover (which states Covid-19 cover up to or over US$100,000).

 

Many of the companies on the list which will be provided to you will accept monthly payment options, once you are in, you can cancel. 

 

 

Caveat: I’m not sure how easy it is to set up the monthly payments, it may be a direct-debit type set up. 

Securing cover with some of these companies can take a week or more. 

 

April My Heath also covers a 6month called April Short Term (the link below is UK based, there may be an AU based link which can be provided to you).

 

https://quote-uk.april-international.com/shortterm/get-quote/basic-details.aspx?src=427

 

 

 

 

 

 

 

 

Link to post
Share on other sites
47 minutes ago, richard_smith237 said:

Best of luck. If it puts your mind at ease the ASQ hotel staff have been incredibly helpful, I’m sure they would help out in providing you with any necessary items, a stool etc and anything needed.

 

Once you have your return lined up it would be well worth e-mailing your ASQ hotel and notifying them of this and any other requirements. 

 

 

 

 

Thanks for your kindness. 

 

I'm hoping there won't be any issue when I add 'wheelchair' to the flight booking. Many airlines have several 'options' re wheelchairs.

 

In my case it's the option 'passenger can't walk long distances', also meaning passenger can walk from boarding gate doors or from the aircraft door to the seat.

Should be OK.

 

For many airlines this sets-up:

 

- At check-in the staff take the passengers chair and replace it with a chair owned by the airline and provide an attendant to get you to the aircraft door, and the airlines chair goes back into 'stock' at that airport..

 

On arrival an attendant is waiting at the aircraft door with a local chair owned by the airline, and take the passenger through passport etc and then to suitcase and wheelchair pick up from the carousel. Or ask the passenger to wait while they claim the passengers' chair from the carousel and bring it quickly to the a/c door. 

 

Then attendant unpacks the passengers chair and passenger swaps to own chair. Airline chair parked somewhere in the airport. Attendant now takes the passenger to a taxi or to meet friends or whatever. 

 

Many airlines are very good with this and ensure they take care very well and make the passenger feel respected.

 

 But some airlines (attendants actually) make it obvious the passenger is a nuisance and ready to dump you as quickly as possible. 

 

Best I've experienced is AirAsia, Chiang Mai to Kuala Lumphur then KL to Sydney. On arrival in Sydney a very pleasant young lady came on board as soon as the aircraft door opened, she had my seat number and sat with me immediately and said

let's please wait for a call that your chair is unpacked and at the a/c door. Sure enough within less than 10 minutes she got the call and a smiley young man appeared at my seat and politely asked if I needed help to walk to the chair.

 

They both accompanied me though Sydney passport then to pick up my suitcase, meanwhile they had asked me what transport I had organized etc and waited till I was in the car and my suitcase and chair in the boot.

 

10/10.  

Edited by scorecard
  • Like 1
Link to post
Share on other sites
On 7/22/2020 at 5:10 PM, richard_smith237 said:

The following is my account of the arrival process and the ASQ hotel.

 

Previously: CoE applied for (as per the other threads on this topic). 

Notification came in from the Thai Embassy, UK that the CoE had been approved (approx 10 days before travel date. I was offered a repatriation flight from LHR to BKK (only £2500 business class available). I paid the Airline directly for the flight (bank transfer). ASQ secured (45,000 baht) Wife called around the various ASQ hotels. 

Covid-19 test taken 3 days before flight. Covid-19 Negative Certificate and Fit to Fly certificate issued less than 48 hrs after submitting the Covid-19 test (i.e. day before I flew).

 

Flight: London to Bangkok. Check-in was a slow process, we were told to get there 4 hrs before departure – Check-in counter opened 3 hrs before flight. Check-in staff made a detailed check of our documents, also asked us to download the AOT Airports App and register (track and trace?).

The flight was uneventful – I was surprised that beer and wine was served (business class anyway).

 

 

Arrival: Step by step.... 

-     Upon stepping off the aircraft on to the airbridge a throng of Immigration officers and Airline staff await (i.e. 30-40 people) – All with Signs and asking if we are ASQ (all foreigners are ASQ and a number of Thai’s who so choose). 

-     We identified ourselves and were checked off a list (Name / ASQ booking)

-     Rows of seats (all forward facing toward the terminal) were placed on the concourse (two rows each side of the travellators)

-     ASQ’s were told to sit (filling up the rear of the rows of seats), we waited about 10mins

-     All SQ’s (State Quarantinee’s / Thai’s) were directed down the travellators and filled up the rows of seats from the front. 

-     All ASQ’s had our documents individually checked and were given a yellow ASQ badge (piece of paper on a paper clip).

-     Once all the SQ’s were positioned and had filled up the rows of seats and there was no more ‘passenger traffic’ the ASQ’s were called up, followed an immigration officer down the travellator to the front. 

-     The ASQ’s were called through to a ‘desk’ where our temperature was checked and our papers checked once more and ASQ confirmed (at this stage the CoE was taken).

-     After this check the ASQ’s were individually directed to another row of seats (deeper into the terminal where the concourses meet concourse; crossroads so to speak).

-     While sat down we had our paperwork quickly checked.

-     In groups of 10 (in the order in which we’d sat down) we were called forwards to follow an Immigration Officer who led us down the travellator and up to the main Immigration Hall (the hall was empty, every booth was occupied by an immigration officer).

-     It took about 10mins to get through immigration – the officer seemed to be triple checking everything before stamping me in.

-     Once through into the baggage hall there were still lots of Airport staff and immigration officers.

-     Baggage arrived, we were guided through customs into arrivals hall and out through the doors to the outside where the hotel staff were awaiting in ‘pseudo hazmat suits and masks’, checked off our names and took us to awaiting vans. 

-     The vans had a glass partition between passenger and the Driver and ASQ Hotel Escort.

 

 

The ASQ Hotel:

-     Upon arrival to the hotel the bags were taken up to the room, I remained in the van while my temperature was checked.

 

-     I was then told I need to take a Covid-19 Test (at my cost ±5000 baht) because my existing Covid-19 test was older than 72 hrs (it was taken 72 hrs before departure but not 72 hrs before arrival – The ASQ booking questionnaire covered and stipulated that the Covid-19 test need to be taken 72 hrs before arrival, so I was kind of stuck without a choice) Note: the Test result came the following Day (i.e. Day 1 of Quarantine, arrival is considered Day 0)

-     I was then taken to the lift by a member of the Hotel Staff (who was also wearing a ‘pseudo hazmat suit and mask’) and told my room number. 

-     In the room there is an ‘instruction manual to read’ 

-     Instructions to log into the Line App.

-     We are given 3 sets of surgical scrubs (the hotel will not wash our clothes, only the surgical scrubs – we have to wash our own underwear – washing materials are provided)

-     Food is delivered 3x per day – I am messaged once the food has been placed at my door. 

-     Quality of food is ok, I’ve no complaints. Its mainly rice dishes, but that’s my choice – I could have had pork steak for dinner (each meal is one of 3 offered choices – we select what we want from a printed menu and inform the hotel via the line app the day before)

-     There was a 12 pack of water in the room, we can request more. 

-     There were snacks in the room, we can buy more. We can look online at 7-11, list what we want and the staff can go and get something for us (we have to leave money for the staff to do this *this is the only flaw in the otherwise water tight system)

-     We have to take our own temperature and inform the hotel staff via the line App at 10am and 8pm.

-     I am unable to leave the room until day 5 or 6 once the results of the first Covid-19 test are known to be negative (test taken on day 4 or 5).

-     After day 5 or 6 ‘some’ of the hotel facilities can be used (outdoor area and gym (with a booking) but not the pool).

-     After day 6 the room is cleaned every 2 days, we have to wait in a waiting area while the room is cleaned. 

-     Family can bring items under strict guidance – the items are checked before being given to us (no fresh food, no alcohol).

-     After 14 nights we are no longer considered Poisonous and are free to travel to our respective homes (by our own means). 

 

Arrived this  morning, I can confirm the same process with minor differences: 

 

Flight from Amsterdam to Bangkok (KLM), I was also told there were only seats in Business Class (1900€ which turned to be 1670€ at payment time), payment process was complicated, I had to book any business class one way tickty from amsterdam to bangkok through paris (cdg) (I guess for the tarficiation), the thai embassy in the netherlands managed the ticketing with KLM directly. Took a covid 19 test on wednesday morning, got the result thrusday end of morning and had to get to a doctor (lab wouldn't do) to do a fit to fly certificate, friday morning, packing all, then went to amsterdam (5hours with heavy traffic)

Flight was smooth, wine served as well 

Airport, exactly the same story, I would just add that everybody was nice and polite and helpful. 

ASQ: I didn't have to do another covid19 test, I did send them a copy of my covid test before leaving, and technically with the time difference, it was not yet 72h when I arrived in thailand... I asked the nurse she said I don't require one before day 3-5

For the rest instructions given were the same, service at 7-11 as well, but I checked through the hole in the door, they sprayed every single bill I left on the table using gloves before taking them: so no loophole there.

 

I don't understand the ban on alcohol? I have not been given one, but I haven't asked either? (I had a bottle that I bought in tax free, no one asked anything about it)

 

 

  • Like 1
Link to post
Share on other sites
5 minutes ago, SnipTheCat said:

...wine served as well 

After all of the faff - its nice to be able sit back, enjoy a bottle of wine and let all that paperwork slip away into a memory !!!

 

 

5 minutes ago, SnipTheCat said:

ASQ: I didn't have to do another covid19 test, I did send them a copy of my covid test before leaving, and technically with the time difference, it was not yet 72h when I arrived in thailand... I asked the nurse she said I don't require one before day 3-5

I received my Covid-19 test in about 40 hrs, so technically it would have been possible for me to receive the test on the same day as flight - thats cutting it close though. 

 

5 minutes ago, SnipTheCat said:

For the rest instructions given were the same, service at 7-11 as well, but I checked through the hole in the door, they sprayed every single bill I left on the table using gloves before taking them: so no loophole there.

Smart puppy’s !!! show’s they’ve been thinking of everything... (I’m going to have to order a packet of crisps from 7-11 now just to see if they do the same)

 

It would be amusing to see who can get them to order the most outrageous thing they can think of from 7-11. 

(yes - ASQ boredom is slipping in). 

 

5 minutes ago, SnipTheCat said:

I don't understand the ban on alcohol? I have not been given one, but I haven't asked either? (I had a bottle that I bought in tax free, no one asked anything about it)

I think the booze ban is somewhat sanctimonious, its not really bothering me though. 

It would be interesting to know if your hotel staff will pick up a couple of beers for you !! (the staff here at TwoThree already preempted the question with a list of what they can’t pick up).

 

I still have a bottle of wine in the bag, I’d forgotten about it for the last few days. I might celebrate the ‘half way’ point with it !!!

 

  • Like 1
Link to post
Share on other sites

A big thank you to Richard and everyone else for taking the time for sharing so much invaluable information with us. I hope that time flies for you all in quarantine. I smiled about the peeping hole story and the suggestion of starting a little competition. If I was in quarantine I might try ordering suncream from 7-11;-). Reminds me of when I went to 7-11 with my now wife and heard her ordering "foodlong sh*t". Was quite amused and puzzled and only later found out it was footlong cheese. 

 

  • Like 2
Link to post
Share on other sites
16 minutes ago, rct99q said:

I do believe some people are making it out to be a bigger hassle then it really was.

 

No offense but your experience sounds a lot better than others. Arranging the flight in particular sounds like it was a breeze and way cheaper then other countries.

 

Thanks for the report, very detailed, now I’m thinking of applying in Canada as well.

Link to post
Share on other sites

guys my departure will be in october  do you think i need to contact embassy for the coe at this time or i can wait until september 

 

thank you 

Link to post
Share on other sites
23 minutes ago, thai006 said:

guys my departure will be in october  do you think i need to contact embassy for the coe at this time or i can wait until september 

 

thank you 

I guess it depends on the embassy but I don’t think they will issue a coe without a flight and most are still waiting for august schedule. Without a flight, it will be hard to know when to book your ASQ as well.

 

If you need a visa as well, you could get that sorted in advance.

Link to post
Share on other sites
33 minutes ago, thai006 said:

guys my departure will be in october  do you think i need to contact embassy for the coe at this time or i can wait until september 

 

thank you 

A lot of people are hoping that the Emergency Decree will be lifted by October, of course, we have no idea and it may not be.

But, If so, commercial passenger flights will be permitted to land and the Certificate of Entry and necessity to liaise with a local Embassy / Consulate will not be a requirement.

 

At the moment anything that far ahead is too far ahead. 

 

I would assume that more will be known much closer to the time, i.e. beginning of September. 

 

 

A total and complete guess is that regular passenger flights are permitted to fly into Thailand again by September and Passengers are required to have a Covid-19 Test (negative) and Insurance covering Covid-19 (which will need to be checked at check-in and immigration upon arrival).

 

The UAE has reopened already, The Emirates announcement gives us an idea of how things may pan out for travel to Thailand.

https://www.emirates.com/english/help/flying-to-and-from-dubai/tourists-travelling-to-dubai/

 

  • Like 2
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    No registered users viewing this page.


×
×
  • Create New...