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The following is my account of the arrival process and the ASQ hotel.   Previously: CoE applied for (as per the other threads on this topic).  Notification came in from the Thai Embassy

They’re very strict - I’ve been in the ASQ for 3 days - I haven’t even seen anyone since arrival !!! That said, they didn’t check my baggage, so I could have brought in a bottle of whisky if I wa

I want to place your comments in a genuine perspective of someone who has gone through the process and is currently in ASQ, while avoiding resorting to the emotive wording of someone who hasn’t but ha

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15 hours ago, richard_smith237 said:

The following is my account of the arrival process and the ASQ hotel.

 

Previously: CoE applied for (as per the other threads on this topic). 

Notification came in from the Thai Embassy, UK that the CoE had been approved (approx 10 days before travel date. I was offered a repatriation flight from LHR to BKK (only £2500 business class available). I paid the Airline directly for the flight (bank transfer). ASQ secured (45,000 baht) Wife called around the various ASQ hotels. 

Covid-19 test taken 3 days before flight. Covid-19 Negative Certificate and Fit to Fly certificate issued less than 48 hrs after submitting the Covid-19 test (i.e. day before I flew).

 

Flight: London to Bangkok. Check-in was a slow process, we were told to get there 4 hrs before departure – Check-in counter opened 3 hrs before flight. Check-in staff made a detailed check of our documents, also asked us to download the AOT Airports App and register (track and trace?).

The flight was uneventful – I was surprised that beer and wine was served (business class anyway).

 

 

Arrival: Step by step.... 

-     Upon stepping off the aircraft on to the airbridge a throng of Immigration officers and Airline staff await (i.e. 30-40 people) – All with Signs and asking if we are ASQ (all foreigners are ASQ and a number of Thai’s who so choose). 

-     We identified ourselves and were checked off a list (Name / ASQ booking)

-     Rows of seats (all forward facing toward the terminal) were placed on the concourse (two rows each side of the travellators)

-     ASQ’s were told to sit (filling up the rear of the rows of seats), we waited about 10mins

-     All SQ’s (State Quarantinee’s / Thai’s) were directed down the travellators and filled up the rows of seats from the front. 

-     All ASQ’s had our documents individually checked and were given a yellow ASQ badge (piece of paper on a paper clip).

-     Once all the SQ’s were positioned and had filled up the rows of seats and there was no more ‘passenger traffic’ the ASQ’s were called up, followed an immigration officer down the travellator to the front. 

-     The ASQ’s were called through to a ‘desk’ where our temperature was checked and our papers checked once more and ASQ confirmed (at this stage the CoE was taken).

-     After this check the ASQ’s were individually directed to another row of seats (deeper into the terminal where the concourses meet concourse; crossroads so to speak).

-     While sat down we had our paperwork quickly checked.

-     In groups of 10 (in the order in which we’d sat down) we were called forwards to follow an Immigration Officer who led us down the travellator and up to the main Immigration Hall (the hall was empty, every booth was occupied by an immigration officer).

-     It took about 10mins to get through immigration – the officer seemed to be triple checking everything before stamping me in.

-     Once through into the baggage hall there were still lots of Airport staff and immigration officers.

-     Baggage arrived, we were guided through customs into arrivals hall and out through the doors to the outside where the hotel staff were awaiting in ‘pseudo hazmat suits and masks’, checked off our names and took us to awaiting vans. 

-     The vans had a glass partition between passenger and the Driver and ASQ Hotel Escort.

 

 

The ASQ Hotel:

-     Upon arrival to the hotel the bags were taken up to the room, I remained in the van while my temperature was checked.

 

-     I was then told I need to take a Covid-19 Test (at my cost ±5000 baht) because my existing Covid-19 test was older than 72 hrs (it was taken 72 hrs before departure but not 72 hrs before arrival – The ASQ booking questionnaire covered and stipulated that the Covid-19 test need to be taken 72 hrs before arrival, so I was kind of stuck without a choice) Note: the Test result came the following Day (i.e. Day 1 of Quarantine, arrival is considered Day 0)

-     I was then taken to the lift by a member of the Hotel Staff (who was also wearing a ‘pseudo hazmat suit and mask’) and told my room number. 

-     In the room there is an ‘instruction manual to read’ 

-     Instructions to log into the Line App.

-     We are given 3 sets of surgical scrubs (the hotel will not wash our clothes, only the surgical scrubs – we have to wash our own underwear – washing materials are provided)

-     Food is delivered 3x per day – I am messaged once the food has been placed at my door. 

-     Quality of food is ok, I’ve no complaints. Its mainly rice dishes, but that’s my choice – I could have had pork steak for dinner (each meal is one of 3 offered choices – we select what we want from a printed menu and inform the hotel via the line app the day before)

-     There was a 12 pack of water in the room, we can request more. 

-     There were snacks in the room, we can buy more. We can look online at 7-11, list what we want and the staff can go and get something for us (we have to leave money for the staff to do this *this is the only flaw in the otherwise water tight system)

-     We have to take our own temperature and inform the hotel staff via the line App at 10am and 8pm.

-     I am unable to leave the room until day 5 or 6 once the results of the first Covid-19 test are known to be negative (test taken on day 4 or 5).

-     After day 5 or 6 ‘some’ of the hotel facilities can be used (outdoor area and gym (with a booking) but not the pool).

-     After day 6 the room is cleaned every 2 days, we have to wait in a waiting area while the room is cleaned. 

-     Family can bring items under strict guidance – the items are checked before being given to us (no fresh food, no alcohol).

-     After 14 nights we are no longer considered Poisonous and are free to travel to our respective homes (by our own means). 

 

Nice report.

 

Do you know if all Thai embassy's in UK can be used or only London?

 

The one in Glasgow is much more convienient for me.

 

I assume all repat flights are only from Londo?

 

Thanks.

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Thanks for that. Though I find the rationale for not allowing people to order fresh food a considerable stretch. Surely no morel likelihood of food poisoning if ordering in  pizza or other restaurant food than getting food prepared in a hotel restaurant (or, in this case, in a local bakery).

 

I ask because I am a vegetarian, should it ever become possible to leave Thailand and get back in I need to make a visit to my home country, and the thought of 14 days with only the same "pak pad" to eat is pretty dismal.

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4 hours ago, ubonjoe said:
4 hours ago, HashBrownHarry said:

Do you know if all Thai embassy's in UK can be used or only London?

 

The one in Glasgow is much more convienient for me.

There is only one Thai embassy and it is in London and that is the only place you can apply at.

Glasgow and the others are honorary consulates.

 

I don’t know, however, I imagine ‘local Consulates’ in the UK are closed at the moment (you can check). 

 

I would assume that the Thai Embassy in London is the only mission which can approve the CoE, I assume it needs to be centralised as all direct flights to Thailand are from London anyway - at least for as long as the Repatriation flights are the only means of travel into to Thailand.

 

IF you are already holding a Non-Immigration Visa (*the only visas on which people can enter Thailand at the moment) there is no need for anything other than Phone and E-mail communication. 

 

IF you are applying for a Non-Immigration Type O Single Entry Visa (the only Visa the Embassy is processing, if I’m not mistaken), you would then need to Visit the Thai Embassy in London to have your stamp affixed.

It may be possible to arrange to have this done on the same day as flight to avoid a double trip, or by post, if sufficient time allows. 

 

According to other repots on this forum the Thai Embassy is not processing any CoE applications at this stage as all Repatriation Flights are full - I imagine this is a dynamic situation and will change upon clearance for further repatriation flights. 

 

 

 

 

 

(*yes, there was an announcement for Thai Elite Visas, but that is not yet in effect)

 

Emergency Decree information - once its official, its announced here: 

http://www.mfa.go.th/main/en/news3/10491

 

 

 

Edited by richard_smith237
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14 hours ago, richard_smith237 said:

No idea... it wasn’t an option on the flights I was offered (19th or 26th). 

 

My assumption is that the Repatriation flights were first offered to Thai’s and economy class filled up.

The Surplus business class seats were taken up by those keen enough to get back.

 

 

 

Great trip report better then this clip 

 

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4 minutes ago, Sheryl said:

Thanks for that. Though I find the rationale for not allowing people to order fresh food a considerable stretch. Surely no morel likelihood of food poisoning if ordering in  pizza or other restaurant food than getting food prepared in a hotel restaurant (or, in this case, in a local bakery).

 

I ask because I am a vegetarian, should it ever become possible to leave Thailand and get back in I need to make a visit to my home country, and the thought of 14 days with only the same "pak pad" to eat is pretty dismal.

 

I have had food poisoning from hotel food in the past, so the logic is most definitely questionable. 

 

 

I’m pretty sure that most of the regulations are ‘committee thinking’ somewhat sanctimonious but based on logic deep down in someones minds.

 

I think the ban on 'fresh food' is just a sweeping regulation to avoid conflict between quarantinees and hotel staff, people will ultimately want to order their favourite street noodles at some point or their favourite pla-ra riddled som-tam...  it would be quite impossible to deal with such an issue on an individual basis without some form of conflict somewhere. 

 

 

Regarding the Vegetarian option: I imagine it would be possible to contact the the ASQ hotels individually and ask them what vegetarian options they can provide, perhaps even ask for a menu. 

With that said - I certainly will not be travelling out of Thailand any time soon unless its essential.

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On 7/22/2020 at 12:28 PM, jasonr3255 said:

Just thought I would add some info to this topic, my wife’s friend who is a Thai national has just returned from the UK and arrived in Thailand on the 20th July and has been placed under state quarantine in a hotel in Pattaya. She has been on the phone to her in tears at the treatment she has been put under from arrival in BKK to the transportation to state quarantine.

  She explained to her that she has been locked in her room with poor A/C and is not allowed to open the window for ventilation despite having a few other medical issues.
     Contact is only at meal times and basic request are all but denied. While this might be an isolated case it is worth bearing in mind that those “spouses” of a Thai nationals or even a Thai nationals as in this case, that are thinking of returning to Thailand and are currently suffering any other underlying medical conditions may reconsider as two weeks locked inside a room with possibly poor ventilation might be a very unpleasant experience.

Yes my wife was on the same flight and in the same hotel and she has experienced the same treatment, I tried to take her some fresh fruit but was told not allowed, she tells me the food provided is terrible so agree a very unpleasant experience! 

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On 7/22/2020 at 12:28 PM, jasonr3255 said:

Just thought I would add some info to this topic, my wife’s friend who is a Thai national has just returned from the UK and arrived in Thailand on the 20th July and has been placed under state quarantine in a hotel in Pattaya. She has been on the phone to her in tears at the treatment she has been put under from arrival in BKK to the transportation to state quarantine.

  She explained to her that she has been locked in her room with poor A/C and is not allowed to open the window for ventilation despite having a few other medical issues.
     Contact is only at meal times and basic request are all but denied. While this might be an isolated case it is worth bearing in mind that those “spouses” of a Thai nationals or even a Thai nationals as in this case, that are thinking of returning to Thailand and are currently suffering any other underlying medical conditions may reconsider as two weeks locked inside a room with possibly poor ventilation might be a very unpleasant experience.

She did pick the hotel herself,right? There are many good hotels on the list and I really dont know if I believe this story. She would be able to complain and change room if the story is correct. 

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3 minutes ago, bobthebuilder1651 said:

Yes my wife was on the same flight and in the same hotel and she has experienced the same treatment, I tried to take her some fresh fruit but was told not allowed, she tells me the food provided is terrible so agree a very unpleasant experience! 

She picked the cheapest hotel on the list? I have seen posts here with pictures of menus and everything those hotels offered, and it did not look bad. Those 3 hotels I read about was not the most expensive,far from it. 

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20 hours ago, richard_smith237 said:

That said, its possible it could develop, but another test on day 5 will continue to prove I am Covid-19 negative - then surely thats enough and the remaining 14 days will be a farce !!!

Great report thanks.

 

I read some people don't test positive until later in the 14 days, and 14 is the world standard. If I recall a Thai came up positive on day#13 but negative before that.

https://www.npr.org/sections/health-shots/2020/04/01/824903684/the-science-behind-a-14-day-quarantine-after-possible-covid-19-exposure

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