KeeTua Posted August 2, 2020 Share Posted August 2, 2020 I have a Samsung smartphone using True-H is there a way to block SMS from True Money, True Points, True ID etc? Also since Covid I'm getting a scrolling message at the top of my lock screen I'd like to disable: TogetherStaySafe | TRUE-H Link to comment Share on other sites More sharing options...
Eindhoven Posted August 2, 2020 Share Posted August 2, 2020 https://www.nationthailand.com/your_say/30327875 2 Link to comment Share on other sites More sharing options...
KeeTua Posted August 3, 2020 Author Share Posted August 3, 2020 4 hours ago, Eindhoven said: https://www.nationthailand.com/your_say/30327875 Thanks but I've already tried *137 numerous times. I think the gotcha is in the link you sent: "cancel SMSs and other mobile content, except important mobile service notification SMSs" True must consider their own advertising as important notifications. Maybe there is an app out there that can process SMSs and allow for blocking or automatic deletion without sounds. 1 Link to comment Share on other sites More sharing options...
elfpattaya Posted August 3, 2020 Share Posted August 3, 2020 I have the same problem with True, endless sms's promoting all sorts of rubbish. I have complained and have been told by True that they are different parts of the organisation and not connected to True Move H. Make of that what you will. They did stop for a while, but they have come back with a vengeance again, I have just blacklisted them now. Ha anybody tried to use True points? My wife tried to use them to visit the cinema and was told all the tickets had been allocated for that day, I don't know what that means, are there only so many people can use their promotions on certain days? 1 Link to comment Share on other sites More sharing options...
KeeTua Posted August 3, 2020 Author Share Posted August 3, 2020 I don't see any way to blacklist or block them the only option is to delete. What method did you use to blacklist them? Link to comment Share on other sites More sharing options...
elfpattaya Posted August 3, 2020 Share Posted August 3, 2020 On my phone it has a blacklist option in the menu. 1 Link to comment Share on other sites More sharing options...
walc Posted August 3, 2020 Share Posted August 3, 2020 Same problem Link to comment Share on other sites More sharing options...
Brayka Posted August 3, 2020 Share Posted August 3, 2020 I went to the shop, and let them blocked by an employee! 1 Link to comment Share on other sites More sharing options...
Peterphuket Posted August 3, 2020 Share Posted August 3, 2020 Same problem with AIS, also they call with an automatic answering machine, worser then cockroaches. It just keeps coming back. But again a good example how stupid they are, do you like to take services from someone who just bother you? Link to comment Share on other sites More sharing options...
Seeall Posted August 3, 2020 Share Posted August 3, 2020 9 hours ago, KeeTua said: Thanks but I've already tried *137 numerous times. I think the gotcha is in the link you sent: "cancel SMSs and other mobile content, except important mobile service notification SMSs" True must consider their own advertising as important notifications. Maybe there is an app out there that can process SMSs and allow for blocking or automatic deletion without sounds. Its so sad its funny.... I heard a guy getting 7 SMS/Day, so he calls them complains now he gets 14..... I called them said if send dont send thai... they all confused cant do anything.. 1 Link to comment Share on other sites More sharing options...
roodujardin Posted August 3, 2020 Share Posted August 3, 2020 I've been using True for years and with each new SIM upgrade same problem. The only way I found to resolve their spam is to go to any True shop and get them to switch off advertising. This works. 1 Link to comment Share on other sites More sharing options...
Grusa Posted August 3, 2020 Share Posted August 3, 2020 Change to DTAC. Still some cr@p but easily blocked. 2 Link to comment Share on other sites More sharing options...
Sydebolle Posted August 3, 2020 Share Posted August 3, 2020 I changed the provider after unsuccessfully telling those braindead clowns at the True counter in Big C to stop it. Big smile and "OK Misatah" - still bombarded. Went back, other clowns in charge, same Big smile and "done alleady Misatah". Third time round I went to switch to DTAC, keeping the number was another hussle but it worked. And ever since - no hammering at 2am ???? 2 Link to comment Share on other sites More sharing options...
KeeTua Posted August 3, 2020 Author Share Posted August 3, 2020 1 hour ago, roodujardin said: I've been using True for years and with each new SIM upgrade same problem. The only way I found to resolve their spam is to go to any True shop and get them to switch off advertising. This works. I'll give this a try. Link to comment Share on other sites More sharing options...
Max69xl Posted August 3, 2020 Share Posted August 3, 2020 12 hours ago, KeeTua said: Thanks but I've already tried *137 numerous times. I think the gotcha is in the link you sent: "cancel SMSs and other mobile content, except important mobile service notification SMSs" True must consider their own advertising as important notifications. Maybe there is an app out there that can process SMSs and allow for blocking or automatic deletion without sounds. If *137 don't work for True, then just go to a True shop anywhere and tell them to disable content SMS's. *137 works for AIS and dtac if you do it the correct way. Link to comment Share on other sites More sharing options...
twizzian Posted August 7, 2020 Share Posted August 7, 2020 I had the same regular garbage from AIS every other day, going to AIS several times to stop these annoying texts made no difference, even after the account had expired by several months. I binned the SiM Link to comment Share on other sites More sharing options...
sometime Posted August 7, 2020 Share Posted August 7, 2020 On 8/3/2020 at 12:26 PM, elfpattaya said: On my phone it has a blacklist option in the menu. I just keep my finger on the message before opening it and the menu gives me the option to block Link to comment Share on other sites More sharing options...
Kanada Posted May 13, 2021 Share Posted May 13, 2021 On 8/3/2020 at 5:34 PM, roodujardin said: I've been using True for years and with each new SIM upgrade same problem. The only way I found to resolve their spam is to go to any True shop and get them to switch off advertising. This works. Yes....it’s the “only “ way I’ve found but it will all co e back around as soon as you add minutes to your phone Best to do this at True store and to ask each time...if you do online or at a 7/11 etc....you are hooped???? Link to comment Share on other sites More sharing options...
richard_smith237 Posted May 13, 2021 Share Posted May 13, 2021 I was getting a lot of junk SMS’s from various sources, a lot of them True. *137 worked - cut 95% of the junk messages. I still get some unneeded messages from True. TrueMove H - Not Junk TruePoint - Not Junk (but not wanted) TrueBenifit - Junk IMO ! aCommerce - Junk Link to comment Share on other sites More sharing options...
KeeTua Posted May 14, 2021 Author Share Posted May 14, 2021 I ended up disabling notifications for the specific senders. This workaround is OK for me but may annoy others since you still see the unread messages in the messaging app. TrueID (the worst offender) TruePoint TrueYou TrueMoney TrueMove H TrueMove-H (with hyphen) sends the notifications when topping up the phone otherwise it doesn't appear to send unsolicited SMS. Link to comment Share on other sites More sharing options...
jerolamo Posted May 15, 2021 Share Posted May 15, 2021 The ultimate method is to install a dedicated application and use a whitelist. All your contact can be pushed in the white list, then every other numbers who are not in the white list will be considered as spam. If someone new want to call you, he/she should first to inform you his/her number to be add to the whitelist. And if everybody apply on this, spam would definitely stop because other governemental services would have difficulties to call anyone and would have to care about private life of citizen and punish spammers companies. Link to comment Share on other sites More sharing options...
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