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johnnybgood

Latest Win10 update took out my bluetooth !

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This may be of interest .......

Yesterday I installed the latest updates for win 10.

I then found bluetooth was switched off.

The on /off switch had disappeared from  the bluetooth settings page

The bluetooth logo had also disappeared from the notifications box. 

It had also disappeared from device manager - so no way to check the drivers.

After a waste of time troubleshooting (with windows hahaha)  I ended up uninstalling the updates.

Back to normal now  *sigh*

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@johnnybgood What version of Windows 10 are you running? Did you install 2004 already or are you still on 1909? When you say "latest updates", did you see any feature related to bluetooth in the list of available updates?

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Posted (edited)

Using Win 10 Pro on both of my main windows computers I set it to delay / disable updates for quite some time, making sure they iron out a lot of the bugs before I install it.

 

Then I do the laptop first. If all goes well with the laptop I'll go ahead and do the desktop at my leisure.

 

I know someone who had bluetooth and other issues after the upgrade and like you he ended up reverting it. In fact for some reason he needed completely reinstalling it, not sure why but the update caused all sorts of problems.

 

Edited by ukrules

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@OP, same here.

 

Completely gone, zip, zap, nothing. When I run a diagnostic on BT, W10 indicates my PC is not compatible with BT. Very frustrating. I sent a report to MS, but I highly doubt that will get anywhere. Doing a Google search it appears we are among many. 

 

Please post if you find a solution, I'll do same. 

 

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I also lost bluetooth capacity after the update, but I ran  Windows diagnostic and it found and fixed the problem, I didn't take much notice of what the problem was, but it was a quick and easy fix.

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Posted (edited)

There is a special updated driver from microsoft availble in optional updates .Microsoft is aware of the problem.

A bluetooth driver was availble on my optional updates togheter with a intel system driver (which i dont have problem for ).

I had minor BT. Problem ....shaking moving curser...after installing that driver it worked normal again.

On my hybrid tablet/laptop 2004 makes better performance as before , but cortana does only awake by clicking the cortana mike symbol....not resonding voice awakening......but on my Asus  all works normal with Cortana after the 2004 update .

Seems different laptops hardware different results with this 2004 update.

2020-08-15_062741.png

Edited by david555

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I just checked mine  and it's ok everything is good. I installed the update yesterday midday. 

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It took out my wifi on Dell laptop. but the latest 'fix' seems to have sorted it.

How can they deliver software not tested!!!!! MS T*ss*rs

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1 minute ago, bignbad said:

It took out my wifi on Dell laptop. but the latest 'fix' seems to have sorted it.

How can they deliver software not tested!!!!! MS T*ss*rs

I think WE are the testers for them 😁...as we are the best ....with all those different laptop brands & different software programs .

So we complain and complain ...and they read it and make solutions ...🤔

 

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Same issue here 😞

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14 hours ago, Swiss1960 said:

@johnnybgood What version of Windows 10 are you running? Did you install 2004 already or are you still on 1909? When you say "latest updates", did you see any feature related to bluetooth in the list of available updates?

Windows 10 Home  Version 1903 Sorry, can't help I didn't check the update file details.

 

Luckily, as in the past a rollback fixed it. 
All these OS and apps...so busy. 
I'm thinking who's updating who?

 

image.png.a0db9fba4b3f6162f0f8fe123c78142c.png

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1 hour ago, johnnybgood said:

 

Windows 10 Home  Version 1903 Sorry, can't help I didn't check the update file details.

 

Luckily, as in the past a rollback fixed it. 
All these OS and apps...so busy. 
I'm thinking who's updating who?

 

image.png.a0db9fba4b3f6162f0f8fe123c78142c.png

Roll back is still availble ...but as still some who use Win 7 and try to keep using Win 7 ....many updates from then and now are missed ... so no surprise some things go wrong ..

About the problem with BT. they are aware , hence they put a driver update in "optional updates" to fix eventuall for those who need it

 

But "optional updates "must be clicked ON in the update settings...and so many users try blocking updates so that those also do not show.

And finally giving bad results .

Also now by using "assisted updating " to force the 2004 update instead of when passive update can go ...( meaning when Windows find your pc is ready for it) can give problems .

 

 

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The update to 2004 appears to have affected some and not others. I installed it on Home edition a couple of weeks ago with no problems. I haven't used Bluetooth but it's still there and I'll be linking a new mouse to it tomorrow. Hopefully 🤔

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