ignis Posted September 7, 2020 Share Posted September 7, 2020 I am a bit lost, and need some help..... appears all the shops I have asked in say "no cannot" but think they have no idea what I am on about.. all want to sell me a USB cable Had many phones, plug them in via USB and a Icon appear on Desktop = you see the phone can add music to phone from PC, take off Pictures etc My newest phone is a Vivo Y 11, [Love it] when I plug into desktop makes the noise ding dong and battery starts charging, No Icon anywhere, cannot appear to add it just says 'Unknown USB Device' ?? Any help please. Link to comment Share on other sites More sharing options...
lopburi3 Posted September 7, 2020 Share Posted September 7, 2020 You have to change mode from charge to file transfer. Believe it is in the settings but do not have 'smart' phone anymore as my fingers just don't seem to be conductive enough to answer calls (which is all I used it for). Link to comment Share on other sites More sharing options...
RichCor Posted September 7, 2020 Share Posted September 7, 2020 What Lopburi3 is talking about is the setting the 'native' mode the phone's OS puts its USB port into. Modes: Charging Only Phone appears as Memory Stick to access Photos/Files This VIVO support page 'may' help (dependent on the phone model, OS version, etc, etc) USB connectivity (scroll down page to find) Why can I not connect my phone to PC? 1 Link to comment Share on other sites More sharing options...
JaiMaai Posted September 7, 2020 Share Posted September 7, 2020 Just to add to the points already made, even if set the default to USB file transfer, you will usually have to "unlock" the phone's lock screen before it will show up. Link to comment Share on other sites More sharing options...
Upnotover Posted September 7, 2020 Share Posted September 7, 2020 Maybe try connecting with Bluetooth? Link to comment Share on other sites More sharing options...
Oldie Posted September 7, 2020 Share Posted September 7, 2020 Do you use a USB charging cable only or one that allows data transfer too? Link to comment Share on other sites More sharing options...
ignis Posted September 7, 2020 Author Share Posted September 7, 2020 Many thanks all Will try again when I get back from Hospital Link to comment Share on other sites More sharing options...
ignis Posted September 8, 2020 Author Share Posted September 8, 2020 Followed 'RichCor' link = straightforward and easy... Many thanks Silly never thought to use .com. used .co.th and the google translate and never got the clear answer and how to.... Easy when you know. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now