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Laptop booting stuck on BIOS setup


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i have a recent (March 2020) 15.6" BINAI laptop (13k THB) ordered from China.

Beautiful screen but no guarantee.

It just crashed watching YouTube and on reboot wouldn't go past the BIOS setup page,

Internet search suggest try taking batteries out for 15' and hopefully the problem will be fixed.

No repair shop in my village so I'll have to take it to Ubon sometime later.

Anybody has had such a problem before?

 

 

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I take the battery out of my Ausu when weird things happen, works everytime. 

If that doesn't work with yours and screen is still freezed after putting battery back in,  if it were me it would be off to computer shop. 

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If you can restart your laptop! Hold down the shift key while you restart your computer. You should see a blue screen with advanced troubleshooting options. Other way is remove cmos battery. For little while.

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4 hours ago, Oldie said:
5 hours ago, jayceenik said:

It just crashed watching YouTube and on reboot wouldn't go past the BIOS setup page

Did you check if the BIOS settings are correct? 

The OP probably means won't go past POST (Power On Self Test) where the boot options and hardware stats are listed prior to booting the OS

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4 hours ago, 2 is 1 said:

You should see a blue screen with advanced troubleshooting options.

...this is usually presented by the OS, and his device doesn't seem to be advancing to that stage

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5 hours ago, jayceenik said:

Anybody has had such a problem before?

As Oldie suggested, have you checked (or reset) the current UEFI/BIOS Boot Settings yet?

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18 hours ago, RichCor said:

As Oldie suggested, have you checked (or reset) the current UEFI/BIOS Boot Settings yet?

This is beyond me. I'll have a computer repair shop in Ubon check what can be done.

Internet said that taking the laptop battery and the BIOS battery out for 15' could reset the settings I think you're mentioning.

Worth a try.

I took the back cover off to see if at least I could take the laptop battery out for a time but it didn't look that simple and I left it at that.

The BIOS page that comes on immediately at switch on is alive and I did click every setting that could be acted on but no Windows reboots.

 

I'd hate to lose that laptop because of its beautiful screen colors and wide angle view.

It is perfect for what I bought it for : Watching YouTube outside at night.

 

Anyway, thanks to all for the answers. 😃

 

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4 hours ago, jayceenik said:

This is beyond me. I'll have a computer repair shop in Ubon check what can be done.

Internet said that taking the laptop battery and the BIOS battery out for 15' could reset the settings I think you're mentioning.

Worth a try.

I took the back cover off to see if at least I could take the laptop battery out for a time but it didn't look that simple and I left it at that.

The BIOS page that comes on immediately at switch on is alive and I did click every setting that could be acted on but no Windows reboots.

 

I'd hate to lose that laptop because of its beautiful screen colors and wide angle view.

It is perfect for what I bought it for : Watching YouTube outside at night.

 

Anyway, thanks to all for the answers. 😃

 

 

Check the English manual that comes with the laptop for instruction of how to boot into the BIOS setup. You can look within to see if the SSD is being recognised. If not, it's a simple M.2 2280 SSD replacement. Have no idea if SATA or PCIe.

 

English manual should also have some kind of contact for support for the laptop. If not, try: [email protected]

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19 hours ago, Eindhoven said:

 

Check the English manual that comes with the laptop for instruction of how to boot into the BIOS setup. You can look within to see if the SSD is being recognised. If not, it's a simple M.2 2280 SSD replacement. Have no idea if SATA or PCIe.

 

English manual should also have some kind of contact for support for the laptop. If not, try: [email protected]

No manual.

No mention of SSD in the BIOS pages setup.

I'll drop it off at our trusted Ubon computer repair shop.

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Solved.  The SSD. had gone bad.

The wife got a friend's husband who once worked IT at the local village hospital to check my laptop and he quickly found out that the SSD is kaput and needs to be replaced.

Cost 2000b. Not worth it for me as I fear more problems later with that laptop.

This laptop is new from March and is used only 4 hours a night!

 

I've just ordered a BMAX X15 with a 15.6'' display from the store at Lazada. Price 10000b.

At least here I'll have a local one-year warranty if things go wrong!

The wife will sell the Binai laptop to whoever wants to pay to fix it.

 

Thanks to all for the answers. 😃

 

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19 hours ago, jayceenik said:

Solved.  The SSD. had gone bad.

The wife got a friend's husband who once worked IT at the local village hospital to check my laptop and he quickly found out that the SSD is kaput and needs to be replaced.

Cost 2000b. Not worth it for me as I fear more problems later with that laptop.

This laptop is new from March and is used only 4 hours a night!

 

I've just ordered a BMAX X15 with a 15.6'' display from the store at Lazada. Price 10000b.

At least here I'll have a local one-year warranty if things go wrong!

The wife will sell the Binai laptop to whoever wants to pay to fix it.

 

Thanks to all for the answers. 😃

 

SSD gone bad ? It does happen , but not very often , especially when the SSD is not old yet .

You can find an SSD now at a very good price , depends on the size ...

May be it only needs formatting ?

If you can take it out , connect it to a PC and check if it appears ... if so , check the filesystem .

If you can do that , the SSD is not broken .

Once in the BIOS , do you have the option to reinitialize your settings ?

 

 

 

Edited by nobodysfriend
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2 hours ago, nobodysfriend said:

SSD gone bad ? It does happen , but not very often , especially when the SSD is not old yet .

You can find an SSD now at a very good price , depends on the size ...

May be it only needs formatting ?

If you can take it out , connect it to a PC and check if it appears ... if so , check the filesystem .

If you can do that , the SSD is not broken .

Once in the BIOS , do you have the option to reinitialize your settings ?

 

 

 

SSDs die often if they are cheap chinese <deleted>, and judging by the laptop brand I bet it was not a Samsung, lol.

A common recommendation is do not buy SSD with "king" in it's name, like: Kingmax, Kingspec, Kingdian, (Kingston 😄 ), and so on. Or do not buy chinese <deleted> at all regardless of its name.

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