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Anyone know how to contact Foodpanda?


Roel

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Been trying to contact Foodpanda for a while. Found only one telephone number in Bangkok that is actually meant for complaints about services. Number doesn't work. Then I found a Hong Kong email address. If you send an email it generates an automated message that "for my convenience'" I have to use an online form instead. Form doesn't work.

Anyone any ideas?

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Thanks Cod Face.

 

No Help Centre button on the partner portal or any other means to contact to be found. Sent a message via facebook (although that function seems to be meant for the general public) and received a automated message, obviously in Thai only, that says they will reply when they feel like it.

 

Meanwhile found out that they charge a commission of 35% plus VAT which equals 37.45%. Pretty steep. I reckon that many Thai individuals who started selling food through Foodpanda after they lost their income are selling at a minimal profit perhaps even at a loss without realizing it.

 

 

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