Salerno Posted October 29, 2020 Share Posted October 29, 2020 Hi folks, another BM would appreciate a little help from a Thai speaker to decipher a text message over in the Tech forum if you have a minute or two: Thanks ???? Link to comment Share on other sites More sharing options...
jackdd Posted October 29, 2020 Share Posted October 29, 2020 The sim card doesn't support the new frequencies, please visit a Dtac store to have the sim exchanged for a new one. If you got this message without doing anything it is probably related to 5G, so unless you have a 5G phone there is no need to exchange it yet. Link to comment Share on other sites More sharing options...
Salerno Posted October 29, 2020 Author Share Posted October 29, 2020 Thanks Jack, I was guessing it was re 5G based on the Google translate. Hopefully the OP will be in soon to see your reply and offer his thanks too (I just posted here to help out and as I was curious if it was what I thought). Link to comment Share on other sites More sharing options...
katana Posted October 30, 2020 Share Posted October 30, 2020 What Jack said. This SIM doesn't support the new spectrum (5G?). Please take your old SIM along with your ID card to exchange it for a new SIM retaining your old tel number to your neatest DTAC store for improved performance. Exchange it before the end of the month to receive 10GB free data for 7 days. Link to comment Share on other sites More sharing options...
Salerno Posted October 30, 2020 Author Share Posted October 30, 2020 @katana Thanks, yeah, that's what I told the BM that asked the question in the initial thread but as I don't speak Thai opened this thread for confirmation. Link to comment Share on other sites More sharing options...
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