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Koh Lanta: Couple go to watchdog after their two night break at luxury hotel is a disaster


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Koh Lanta: Couple go to watchdog after their two night break at luxury hotel is a disaster

 

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Picture: Daily News

 

A Thai couple have appealed to the Damrongtham watchdog office in Krabi after they booked a two night stay at a luxury hotel on Koh Lanta.

 

After they transferred 3,477 baht on Nov 12th they went to the hotel for their stay on 13th and 14th.

 

The hotel was deserted and closed - apart from a security guard.

 

Anupong, 41, and wife Nannaphat, 47, appealed to the website through which they made the booking and were promised their money back in 15 days. 

 

After seven days they felt uncomfortable and phoned the website and were told they would not be giving a refund after all. 

 

The hotel had told the website that they were open on the 12th. 

 

Damrongtham are investigating by contacting the hotel and the website.

 

No company names were given in the Daily News report.

 

Source: Daily News

 

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-- © Copyright Thai Visa News 2020-11-24
 
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I had this a few months ago. Booked the Dusit Thani Hua Hin through Agoda and got there to find it was shut. To be fair, Agoda had tried to tell us numerous times but they all went to my wife's spam folder. We called them and they were really apologetic and professional and said we would get a refund. Which we did. I wonder what site they used? 

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The wife runs a homestay in Pua, northern Nan province. In the last ten days she has received several calls from folks that have booked us direct or through a third party site seeking to confirm they have a booking and the detail. Apparently there has been a spate of Nan and unfortunately Pua accommodation providers turning folks with bookings away saying it was cancelled (they have let it out at a higher rate), or changing a two room bookings to a single room, etc. Appalling behavior. The wife is pessimistic that offenders will be appropriately dealt with. Gives everyone a bad name.

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Nothing particularly unusual about that IMO.

I never made an advance booking when travelling outside Bkk because one never knew what to expect. One could turn up at a resort and it would be a building site, or closed for low season.

Never had a problem finding a good place that had vacant rooms.

 

Very much doubt that everywhere will be full at the moment.

 

Never used to book in Bkk either, till immigration started making noises about having an address on arrival.

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6 hours ago, anterian said:

If they transferred the money presumably they used a credit card, these are the people they should now contact. 

They could have transfered cash from their bank to the hotel

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20 hours ago, thaibeachlovers said:

Never used to book in Bkk either, till immigration started making noises about having an address on arrival.

You could always write any hotel's name. They aren't going to know, are they. And even if in a million to one chance someone in a dark room tasked with cross-checking notices you named one hotel and stayed in another, then what? Nothing.

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