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Bitkub and you are <deleted>


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  • metisdead changed the title to Bitkub and you are <deleted>

I sent it only one time, they asked however to reinitiate it again and then again which resulted in the failures described. The "support guy" who runs this operation clearly had no clue of his systems.

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1 minute ago, Psyche16 said:

Just starting to use the platform too. What exactly happened?

 

I explained that in the first post. You can read it 🙂

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1 hour ago, MadMac said:

Writing this just now as I finally managed to get my funds out of this scam operation.

 

What happened?

 

I transfered 100k from my UOB bank account to my account there. Money did not arrive.

 

Waited hours in their support loop, finally got through. Guy there tells me to do another transfer of 100k. Really?

 

Tried that, ended up in first transfer being rejected.

 

Support loop again. Guy tells me to do another 100k transfer and asks me if I am stupid literally for not sending them 300k.

 

Did not work

 

Contacted support loop 300k guy again. He does not want to give his phone number and "hotline" is in "maintenance".

 

Finally he somhow reset the transfer. One man show.

 

I did the deposit again, this time receipt was not accepted. Had to contact UOB for another one which they provided.

 

Finally got my 100k credited, bought ETH and cashed out. Now I can write this.

 

That is a scam operation! Do not put your money in there!

 

 

Change your name to Mad Max

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2 minutes ago, Meat Pie 47 said:

Change your name to Mad Max

I am Mad on Mac for decades, this is just an Add On

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13 hours ago, MadMac said:

 

I explained that in the first post. You can read it 🙂

Just read it may be it's a misunderstanding? You can check this out https://support.bitkub.com/hc/en-us/articles/360000349031

 

Basically, there are 2 types of Thai Baht deposit

1. QR Code = Similar to scan and pay (e.g. Promptpay), get instant balance

2. Transfer THB = Create request on Bitkub and transfer -manually-, then upload the slip. So, when you create the request on Bitkub, the money -did not- go out from your bank account.

 

Thanks for sharing anyway

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1 hour ago, Psyche16 said:

2. Transfer THB = Create request on Bitkub and transfer -manually-, then upload the slip. So, when you create the request on Bitkub, the money -did not- go out from your bank account.

 

I take you are a Bitkub stakeholder in some form. Yes, that was the transfer as it was done.

 

The money left my bank account as it does with every transfer.

 

I could not upload any form of proof for the money that left my bank account.

 

Bitkub has no telephone hotline that one can call in such circumstances.

 

I waited for hours to get your one and only support guy in chat, that was 2 times for hours (!), as you do not have a phone hotline or let me reiterate the BS I was told,, it is in "maintenance".

 

Finally and thanks to UOB I could get my transfer through.

 

Never again!

 

And please do not dig yourself a bigger hole than you are already in. I support local crypto endevours by heart, if they are legit. My recent experience with Bitkub was on the contrary, my money was almost lost, and I will not use your services again.

Edited by MadMac
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On 1/12/2021 at 8:56 PM, MadMac said:

Writing this just now as I finally managed to get my funds out of this scam operation.

 

What happened?

 

I transfered 100k from my UOB bank account to my account there. Money did not arrive.

 

Waited hours in their support loop, finally got through. Guy there tells me to do another transfer of 100k. Really?

 

Tried that, ended up in first transfer being rejected.

 

Support loop again. Guy tells me to do another 100k transfer and asks me if I am stupid literally for not sending them 300k.

 

Did not work

 

Contacted support loop 300k guy again. He does not want to give his phone number and "hotline" is in "maintenance".

 

Finally he somhow reset the transfer. One man show.

 

I did the deposit again, this time receipt was not accepted. Had to contact UOB for another one which they provided.

 

Finally got my 100k credited, bought ETH and cashed out. Now I can write this.

 

That is a scam operation! Do not put your money in there!

 

 

Pulled xxxk from there in seconds the other night, no issues.

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35 minutes ago, Raphael Hythlodaeus said:

I have used Bitkub for some time and baht deposits/withdrawals from SCB and crypto deposits/withdrawals have been no problem.

Except one time when an ETH withdrawal took several hours, but I think due to network issues, not Bitkub.

I am a Bitkub customer -- no other financial interest with them.

 

 

 

 

Crypto withdrawals are no problem, THB deposit with QR code also works. What did not work was bank transfer and you cannot reach them as they do not have a working phone number. The one guy they have in the chat box is not able to cope with requests. Had to wait several hours, then still they did not accept the payment confirmation. Had to go to UOB, but  still could not upload as the amount is different each time and not accepted. Then waited again for several hours. Apparently another one of their staff with some knowledge fixed it in the end.

 

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