1cosmo Posted March 3, 2021 Share Posted March 3, 2021 Whenever I call Bangkok Bank I select '0' to speak to someone in English. Then I get connected to someone that does not speak English. Then after asking to speak to someone who speaks English, it is always at least a 15 minute hold time. Has anyone else experienced this? This would not be a big problem, but I am going to be traveling overseas and if I need to contact Bangkok Bank it will cost me a lot of money. Link to comment Share on other sites More sharing options...
Moonlover Posted March 3, 2021 Share Posted March 3, 2021 Welcome to the world of call centres. Same moan as many millions of people around the globe. 2 Link to comment Share on other sites More sharing options...
86Tiger Posted March 3, 2021 Share Posted March 3, 2021 15 minutes is a breeze. I have waited an hour to speak to a live english speaker for US customer service. Welcome to the party, pal. 2 Link to comment Share on other sites More sharing options...
Kwasaki Posted March 3, 2021 Share Posted March 3, 2021 1 hour ago, 1cosmo said: This would not be a big problem, but I am going to be traveling overseas Take a Thai person with you. 1 Link to comment Share on other sites More sharing options...
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