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Fingerprint problem to unlock phone


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My Xiaomi redmi 7 would never register a print to open no matter how I tried. Now the Mrs just got a Real Me C 17, same problem just will not accept any finger print. Comes up with partial or blurry message, clean lens etc, but it never works. Are we just unlucky or is there a trick to it?

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With my phone, I just very gently tap the sensor with my finger tip several times until the setup is complete. 

A very gentle touch is all you need. Don't press to hard! 

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1 hour ago, clivebaxter said:

Comes up with partial or blurry message,

Looks like you have to persist.

 

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If the phone allows more fingerprints set up your finger more times, plus move the finger as it won't always be in the same place. My Redmi Note 9 accepts mine straight away

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On 4/22/2021 at 8:38 PM, clivebaxter said:

Are we just unlucky or is there a trick to it?

 

On 4/22/2021 at 9:52 PM, The Hammer2021 said:

Just follow the instructions

 

 

Seems like a lot of people are challenged by this process. Often they don't hold the finger stationary long enough before moving it slightly.

 

Watch some Youtube videos to get a feel for the process.

 

The rear sensor is more reliable/useful, on mid-range/low-end phones, IME, than the front-screen sensor.

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On 4/22/2021 at 9:41 PM, Dmaxdan said:

With my phone, I just very gently tap the sensor with my finger tip several times until the setup is complete. 

A very gentle touch is all you need. Don't press to hard! 

I have to use my full finger  pad not just the tip.

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  • 2 weeks later...

My Galaxy J7+ works more or less.

Sometimes needs another attempt.

Will hardly work after shower/handwash/fatty finger.

If it becomes too unreliable I repeat the registration.

I use the right thumb BTW.

Different finger, different result?

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27 minutes ago, jvs said:

I just got a new phone and i also have problems getting the print installed.

My old phone was no problem,now i tried numerous times and only partially works.

Xiaomi note 10.

Probably user error, i have note 9 and it works perfectly. Set up your print several times and move your finger a bit

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34 minutes ago, scubascuba3 said:

Probably user error, i have note 9 and it works perfectly. Set up your print several times and move your finger a bit

just figured out how to do it,i was trying to use the scanner on the back but it is located

on the starter button.Only took 30 seconds to do it!

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