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Samsung S10 5G from Lazada, real or fake? (too good to be true question)


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Good morning,  I have just ordered a Galaxy S10 5G from Lazada, price is 14,500 baht.  The seller has been in Lazada business for 2 years and has 60 positive feed backs (yes, I know where they can come from).  He confirmed that the product is genuine and sent a picture of the box in his hand.  It is coming COD and I will open the delivery packaging and inspect the maker's seal on the box b4 paying but if they can fake a phone they can fake a seal too.  The seller is KSHER SHOP.  I know it is an older model which could explain the price but it is still being sold on ebay at almost 2x the price.  I have purchased other phones at clearance prices in the past so I know this could be the case now.  This is a last check to see if there are any of you have a comment about this.  Thank you very much for your help.

 

 

 

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Posted (edited)

Thru Lozada I bought a 10TB hard drive my passport was the make when I got it the box said 10TB but when I plugged it in was only 2TB I researched my passport hard drives and found out they don't make a 10TB so do the research. 

 

Screenshot_20210503-130443_Chrome.jpg

Edited by Havefunme
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Thanks havefunme, Yes, that is why I have asked the forum.  I bought some Motorola Moto G7 phones at a stupid low price last year and they were just a clearout exercise.  All genuine and work fine.  Since writing the above I looked on YT about identifying a fake and tried out the secret samsung code on a phone I have.  The seller has confirmed that it is genuine via the Lazada chat so if it is a fake I think I have a good chance of a refund.  Lazada have been helpful (?) in the past about returning counterfeit goods.  There were a bunch of S10 plus phones on lazada at a similar price from established sellers last week and they went quickly.  Fingers crossed.  At less than 400 Euros it will be a great deal if OK.

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1 hour ago, Havefunme said:

Thru Lozada I bought a 10TB hard drive my passport was the make when I got it the box said 10TB but when I plugged it in was only 2TB I researched my passport hard drives and found out they don't make a 10TB so do the research. 

 

Screenshot_20210503-130443_Chrome.jpg

Those were prices 2 1/2 years ago! Of course the phone has lost value since. The o/p will be fine, infact probably paying a little more than the going rate for genuine product.

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32 minutes ago, notrub said:

The seller has confirmed that it is genuine via the Lazada chat so if it is a fake I think I have a good chance of a refund.  Lazada have been helpful (?) in the past about returning counterfeit goods. 

I don't think it's fake but what worries me is the 5G specification. Different countries use different 5G bands. AFAIK is the Samsung Galaxy S10 5G a device for the n78 network. Many countries are using this network except Thailand. AIS and Truemove are using the n41 network.

 

So you have to find out whether the S10 5G you ordered can be used on the 5G networks used in Thailand.

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I fear you will find the poster above has highlighted the problem. I also looked at buying one of these via Lazada. The vendor I examined (which may be different from yours) had a review that pointed out that's its 5G chip was for the n78 band, which is not used by any of the main Thai phone co's. As such its basically a 4G phone in Thailand & you may be able to use 5G overseas in places they use the n78 band.

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21 hours ago, notrub said:

It is coming COD and I will open the delivery packaging and inspect the maker's seal on the box b4 paying but if they can fake a phone they can fake a seal too.

The delivery person won't let you open the parcel before you pay for it.

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Thanks Harry2 and jackdd,  The S10 5G is the model name and the 5G is only a part of the specification.  It is slightly larger, has a better battery, better processor, more camera options and a number of other features that make it desirable.  As it happens I have 5G wifi in my house so we'll see how that works out.  Regards opening the package, I have done this a few times and the delivery person lets me do it.  This is a small rural village and the delivery takes place in front of my house in the garden.  It seems to be no surprise to these drivers that packages may contain fake goods.  I will only open the outer package and look to see if the unbroken Samsung seal is on the box.

 

As it happens, yesterday I received an order that was supposed to be a Seiko watch.  It wasn't even in a box, just rolled up in bubble wrap.  I cut the end off the bag, slid the watch out and saw what they sell in the market for 100 baht.  I taped up the bag and handed it back to the driver and that was that.  It might be different if one of these drivers is a Thai boxing enthusiast but so far it has been OK.  

 

Thanks for your interest and comments.

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8 hours ago, jackdd said:

The delivery person won't let you open the parcel before you pay for it.

I did with a seiko watch we bought, refused to pay till I made sure it was genuine, it was so I paid, the delivery person just waited for me to do it

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As it happens I have 5G wifi in my house so we'll see how that works out.  

 

OP. When you say  you have 5G wifi, do you actually mean wifi by 5G phone network? Or 5Ghz wifi via a router?

 

Because these are two different things.

 

 

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1 hour ago, notrub said:

As it happens, yesterday I received an order that was supposed to be a Seiko watch.  It wasn't even in a box, just rolled up in bubble wrap.  I cut the end off the bag, slid the watch out and saw what they sell in the market for 100 baht.  I taped up the bag and handed it back to the driver and that was that.  It might be different if one of these drivers is a Thai boxing enthusiast but so far it has been OK.  

Then you are lucky that your delivery guy didn't have a bad experience yet and still allows you to do it.

The problem is that now the seller could claim that somebody opened the parcel (which it obviously was, and is probably visible) and exchanged the watch, in which case the delivery company has to pay for it, and they like to recoup the money from their employees.

 

1 hour ago, notrub said:

5G wifi

The "5G" in the name of the phone, which relates to 5G cellular standard, has nothing to do with 5Ghz wifi. Probably every smartphone made in the last several years supports 5Ghz wifi.

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On 5/4/2021 at 3:44 PM, notrub said:

As it happens, yesterday I received an order that was supposed to be a Seiko watch.  It wasn't even in a box, just rolled up in bubble wrap.  I cut the end off the bag, slid the watch out and saw what they sell in the market for 100 baht. 

 So was this advertised at genuine Seiko watch prices or did you think you spotted a bargain? A 100THB fake watch is normally easy to avoid on Lazada.

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