black tabby Posted May 12, 2021 Share Posted May 12, 2021 Ladies and gentlemen, I am writing to forward my query related to the above topic. Today, I have tried it at this URL https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm However, I couldn't get any reference number which is supposed to be issued on the spot. I entered every personal detail correctly. But after I pressed the submit button, nothing turns out. All I could see was the blank white pages. I tried at 2 separate locations: At home and a internet shop. But same results. I have been on retirement visa(O) for years in Chiang Mai. And I have always done my 90days report in person previously. This is my first time to do it online. Can anyone please advise me the above URL is still valid, or there is something else? I appreciate your advices. black tabby Link to comment Share on other sites More sharing options...
cormanr7 Posted May 13, 2021 Share Posted May 13, 2021 Yes, the URL is valid, worked yesterday (when I checked my on-line application at CW which was approved with a note 'please add your room number next time'). Right now it is also working. 'Normally' if you get can get to the third page -where there is a summary of data before you submit- it is OK. Maybe the fact that there is no previous on-line report confuses the system and data probably have to be added manually? No good advice but suggest giving them a call and explaining the situation. 2 Link to comment Share on other sites More sharing options...
Popular Post ubonjoe Posted May 13, 2021 Popular Post Share Posted May 13, 2021 The blank white page indicates that you got a popup message to contact you local office after submitting page one that was blocked. Turn off the popup blocker you apparently have. There is a total of 4 pages to complete the report. On page 2 is where you enter you address and etc and then click submit again. 2 1 Link to comment Share on other sites More sharing options...
black tabby Posted May 13, 2021 Author Share Posted May 13, 2021 3 hours ago, cormanr7 said: Yes, the URL is valid, worked yesterday (when I checked my on-line application at CW which was approved with a note 'please add your room number next time'). Right now it is also working. 'Normally' if you get can get to the third page -where there is a summary of data before you submit- it is OK. Maybe the fact that there is no previous on-line report confuses the system and data probably have to be added manually? No good advice but suggest giving them a call and explaining the situation. Hello, Cormanar7, Thank you for your kind advice. Every time I tried, I could never see the 3rd page. All I could see was white blackout after pressing Submit button. Thank you again for your suggestion. B.T. Link to comment Share on other sites More sharing options...
black tabby Posted May 13, 2021 Author Share Posted May 13, 2021 3 hours ago, ubonjoe said: The blank white page indicates that you got a popup message to contact you local office after submitting page one that was blocked. Turn off the popup blocker you apparently have. There is a total of 4 pages to complete the report. On page 2 is where you enter you address and etc and then click submit again. Hello, Ubonjoe, Thank you for your reply. I turned off the popup. But it only says I should contact the immigration. And could not see any further pages. Thank you for your suggestion. B.T. Link to comment Share on other sites More sharing options...
KhunBENQ Posted May 13, 2021 Share Posted May 13, 2021 (edited) 8 hours ago, black tabby said: This is my first time to do it online. So now you are at the point to check your data step by step. Only fill mandatory fields with the red asterisk. Leave others empty. Date of birth as indicated (day/month/year) not US style. Nationality: enter first letter of your nationality and then select from list. Some pitfalls here: "BRITISH/บริติช", "AMERICAN/อเมริกัน" (!). That's about all I can advice. The URL is correct, site is up. (I hope someone can confirm that "AMERICAN" really stands for United States of America) Edited May 13, 2021 by KhunBENQ Link to comment Share on other sites More sharing options...
ubonjoe Posted May 13, 2021 Share Posted May 13, 2021 26 minutes ago, KhunBENQ said: (I hope someone can confirm that "AMERICAN" really stands for United States of America) Yes it does. 1 Link to comment Share on other sites More sharing options...
KhunBENQ Posted May 13, 2021 Share Posted May 13, 2021 9 hours ago, black tabby said: or there is something else? Forgot an important point: when is your report due? 1 Link to comment Share on other sites More sharing options...
Surelynot Posted May 13, 2021 Share Posted May 13, 2021 Am I correct in saying you have to have a specific operating system and specific browser for all this to work? Link to comment Share on other sites More sharing options...
ubonjoe Posted May 13, 2021 Share Posted May 13, 2021 9 minutes ago, Surelynot said: Am I correct in saying you have to have a specific operating system and specific browser for all this to work? No I will work with any operating system. Browsers need to be clean with no pop up blockers and etc turned on. On Apple you need to do it using Safari in most cases. 1 1 Link to comment Share on other sites More sharing options...
mtls2005 Posted May 13, 2021 Share Posted May 13, 2021 1 hour ago, KhunBENQ said: Forgot an important point: when is your report due? Yes, what is your next report date? You need to be in a window of 15 days prior, all the way up to and including the next report date. If you're not in the window then you'll get this see Immigration message. When did you completed your most recent extension of stay renewal? Some report experiencing this issue for the first report after the most recent extension renewal. If you are in the window, -15 to 0, and are getting the please see immigration message, not much can be done other than filing in person. There's not a lot on the first page (yes, you can't even get to the site if running a VPN, that is well known and udenrstood) to mess up. It seems like 25 - 50% of the people experience this issue. Link to comment Share on other sites More sharing options...
scubascuba3 Posted May 13, 2021 Share Posted May 13, 2021 34 minutes ago, mtls2005 said: Yes, what is your next report date? You need to be in a window of 15 days prior, all the way up to and including the next report date. If you're not in the window then you'll get this see Immigration message. When did you completed your most recent extension of stay renewal? Some report experiencing this issue for the first report after the most recent extension renewal. If you are in the window, -15 to 0, and are getting the please see immigration message, not much can be done other than filing in person. There's not a lot on the first page (yes, you can't even get to the site if running a VPN, that is well known and udenrstood) to mess up. It seems like 25 - 50% of the people experience this issue. I was just reading on facebook that if you try to do the 90 day online reporting after -7 it won't work Link to comment Share on other sites More sharing options...
mtls2005 Posted May 13, 2021 Share Posted May 13, 2021 Link to comment Share on other sites More sharing options...
sometimewoodworker Posted May 13, 2021 Share Posted May 13, 2021 49 minutes ago, scubascuba3 said: I was just reading on facebook that if you try to do the 90 day online reporting after -7 it won't work That just shows that you should not believe Facebook. It’s wrong. Link to comment Share on other sites More sharing options...
KhunBENQ Posted May 13, 2021 Share Posted May 13, 2021 5 minutes ago, sometimewoodworker said: It’s wrong. Outdated it is as so many info on the web. It was true from the start of the system but changed some time ago. Link to comment Share on other sites More sharing options...
rwill Posted May 13, 2021 Share Posted May 13, 2021 I tried Monday. It told me I have to go into the office. I have not had problems doing it online before this, at least for the last year. 1 Link to comment Share on other sites More sharing options...
scubascuba3 Posted May 13, 2021 Share Posted May 13, 2021 2 minutes ago, rwill said: I tried Monday. It told me I have to go into the office. I have not had problems doing it online before this, at least for the last year. what day was it -15 to +7? Link to comment Share on other sites More sharing options...
sometimewoodworker Posted May 13, 2021 Share Posted May 13, 2021 The online system is only available from -15 to the report date. The in person reporting is from -15 to +7 after the report date. Link to comment Share on other sites More sharing options...
Jeffrey346 Posted May 13, 2021 Share Posted May 13, 2021 I just did mine.. No issues it was approved and I printed out my next report date. BTW First time it ever worked for me. Link to comment Share on other sites More sharing options...
DeepSea Posted May 13, 2021 Share Posted May 13, 2021 1 hour ago, Jeffrey346 said: I just did mine.. No issues it was approved and I printed out my next report date. BTW First time it ever worked for me. Glad to hear this worked for you Jeffrey, and as it did, I have a question. I completed the application process, which was all accepted just fine, I received the Acknowledgement page with barcode, great... However, the website instruction states that your application is then 'in process' and that you can check your application status within 7 working days through one of two website links (Image below): I have looked through every tab, on both websites, and for the life of me, I cannot find any indication of how or where you check the status of your online Application. My question to you, is where did you go to print off your receipt of notification? Can you please provide a link, thanks in advance. ' 1 Link to comment Share on other sites More sharing options...
DeepSea Posted May 13, 2021 Share Posted May 13, 2021 Apologies Jeffrey... I figured it out. The link is actually one of the boxes the main page of the application site... Duh...! 1 Link to comment Share on other sites More sharing options...
ubonjoe Posted May 14, 2021 Share Posted May 14, 2021 9 hours ago, DeepSea said: I have looked through every tab, on both websites, and for the life of me, I cannot find any indication of how or where you check the status of your online Application. My question to you, is where did you go to print off your receipt of notification? Can you please provide a link, thanks in advance. Look on the 2nd page of online reporting site. Shortcut to it follows. https://extranet.immigration.go.th/fn90online/online/tm47/TM47Action.do?cmd=acceptTerm Then click this button. The terms and condition page shows the wrong link for it and for other things since they did not exist when they wrote it. Link to comment Share on other sites More sharing options...
CharlieH Posted May 14, 2021 Share Posted May 14, 2021 Still not working for me. Have to in person, bummer. Link to comment Share on other sites More sharing options...
rwill Posted May 14, 2021 Share Posted May 14, 2021 17 hours ago, rwill said: I tried Monday. It told me I have to go into the office. I have not had problems doing it online before this, at least for the last year. 17 hours ago, scubascuba3 said: what day was it -15 to +7? It was 12 days before the due date. Also none of my information has changed. Link to comment Share on other sites More sharing options...
mirage Posted May 14, 2021 Share Posted May 14, 2021 Did not work for me this time, I had to go to immigration. Link to comment Share on other sites More sharing options...
Jeffrey346 Posted May 14, 2021 Share Posted May 14, 2021 13 hours ago, DeepSea said: Apologies Jeffrey... I figured it out. The link is actually one of the boxes the main page of the application site... Duh...! Glad you got it sorted... Link to comment Share on other sites More sharing options...
howerde Posted May 14, 2021 Share Posted May 14, 2021 Did not work for me yesterday or today(contact immigration on pop up box) will just go to MTT next week Link to comment Share on other sites More sharing options...
Jeffrey346 Posted May 14, 2021 Share Posted May 14, 2021 3 hours ago, CharlieH said: Still not working for me. Have to in person, bummer. Gotta be a reason it's not working Charlie.. Mine would never work for years till yesterday when Joe said use American in the country box. I always used US which obviously was the wrong entry. Check your entries something is wrong.. Link to comment Share on other sites More sharing options...
Andrew Dwyer Posted May 14, 2021 Share Posted May 14, 2021 Yup, mine not working either ( has worked before, last report in person ) tried Safari, Chrome and IE, just got the “ contact your IO “ message. 15 days from due date, will try again on Monday ☹️ Link to comment Share on other sites More sharing options...
turner34 Posted May 15, 2021 Share Posted May 15, 2021 Just completed mine & received an instant Approval status ???? Link to comment Share on other sites More sharing options...
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