Susco Posted June 5, 2021 Share Posted June 5, 2021 Someone can please translate as much detailed as possible, what was advised in this chat? Thanks in advance. Link to comment Share on other sites More sharing options...
CharlieH Posted June 5, 2021 Share Posted June 5, 2021 Seems to be about the return of an item. When received they will give options of exchange or refund, from what I can understand. Link to comment Share on other sites More sharing options...
Susco Posted June 5, 2021 Author Share Posted June 5, 2021 Yes it is about a return which has been delivered, but the seller denies he received the item. The Lazada system shows delivered. The Flash express tracking shows delivered, including phone conversations to the sellers number, and his signature. The screenshot I received from the seller, which was a chat between him and Lazada, and he says they advised him to reject the return. Link to comment Share on other sites More sharing options...
CharlieH Posted June 5, 2021 Share Posted June 5, 2021 Would you like me to move this out of Thai language in to another forum now for discussion/advice from others ? Link to comment Share on other sites More sharing options...
Susco Posted June 5, 2021 Author Share Posted June 5, 2021 Just now, CharlieH said: Would you like me tomove this out of Thai language in to another forum now for discussion/advice from others ? You can do, that saves me starting another thread, but it is important to me what exactly Lazada advised him, because they have obviously the same tracking info as me. I know in Thai language 1 word can have different meanings. So if everything points to an effective delivery, why they advise him to reject the return? Link to comment Share on other sites More sharing options...
CharlieH Posted June 5, 2021 Share Posted June 5, 2021 Ok well lets leave it here for other translation just in case I missed something, only human ???? Link to comment Share on other sites More sharing options...
Puccini Posted June 6, 2021 Share Posted June 6, 2021 I can't help with the translation, but to make it easier for others I have used an app to convert the images of the two messages into text. ขออภัยที่ให้รอครับ จากการตรวจสอบข้อมูลในระบบสินค้า สั่งชื่อนี้เป็นการดำเนินการคืนสินค้าไปยังร้านค้าโดยตรง หากสถานะสินค้าแจ้งว่าส่งถึงร้านค้าแล้วแต่ร้านค่ายืนยันว่ายังไม่รับสินค้า เจ้าหน้าที่รบกวนร้านค้าสาเนินการกด เปลี่ยนแปลงสถานะสําร้องขอคืนสินค้าเป็นสถานะ ปฏิเสธการคืนเงิน พร้อมแจ้งเหตุผลให้หน่วยงานที่เกี่ยวข้องอีกครั้ง ครับ 1 Link to comment Share on other sites More sharing options...
Susco Posted June 6, 2021 Author Share Posted June 6, 2021 8 minutes ago, Puccini said: I can't help with the translation, but to make it easier for others I have used an app to convert the images of the two messages into text. ขออภัยที่ให้รอครับ จากการตรวจสอบข้อมูลในระบบสินค้า สั่งชื่อนี้เป็นการดำเนินการคืนสินค้าไปยังร้านค้าโดยตรง หากสถานะสินค้าแจ้งว่าส่งถึงร้านค้าแล้วแต่ร้านค่ายืนยันว่ายังไม่รับสินค้า เจ้าหน้าที่รบกวนร้านค้าสาเนินการกด เปลี่ยนแปลงสถานะสําร้องขอคืนสินค้าเป็นสถานะ ปฏิเสธการคืนเงิน พร้อมแจ้งเหตุผลให้หน่วยงานที่เกี่ยวข้องอีกครั้ง ครับ Can you please elaborate, which app you use for that? Link to comment Share on other sites More sharing options...
Puccini Posted June 6, 2021 Share Posted June 6, 2021 1 minute ago, Susco said: Can you please elaborate, which app you use for that? Google Lens for Android phones: https://play.google.com/store/apps/details?id=com.google.ar.lens 1 Link to comment Share on other sites More sharing options...
Susco Posted June 7, 2021 Author Share Posted June 7, 2021 2 minutes ago, tgeezer said: This is a chat from the seller with Lazada. I returned the damaged goods to Lazada, pickup was arranged by Lazada, and there is plenty of proof that the seller received them, but he claims he didn't receive them You can read everything about that here Link to comment Share on other sites More sharing options...
Scott Posted June 7, 2021 Share Posted June 7, 2021 A post that contains a misquote has been removed. Link to comment Share on other sites More sharing options...
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