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Shown as Banned unless use vpn


KhunG

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3 hours ago, Crossy said:

Most odd. I'm on TOT fibre too, no issue for me.

 

Can you post a screenshot of the message you get please.

 

Here's the message.

 

Edited by Crossy
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53 minutes ago, josthomz said:

Delete Cookies in your browser and it will be fine afterwards.

I deleted thaivisa.com cookies.  It didn't help.  In any case it's showing banned on all my browsers and computers so I don't think it's a cookies issue.

 

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Can you PM me your external IP when not using the VPN please.

 

I have no idea whatever what could be causing that, could be that your IP is in a blocked range, but again I don't know why it would be.

 

You could also try re-booting your router to get a new external address.

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3 minutes ago, KhunG said:

I deleted thaivisa.com cookies.  It didn't help.  In any case it's showing banned on all my browsers and computers so I don't think it's a cookies issue.

 

it's probably due to some other member getting banned and mistakenly "ban by IP" was applied. if your IP is not dynamically assigned and you had it for a long time already  then it was no mistake.

Edited by tgw
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9 minutes ago, Crossy said:

You could also try re-booting your router to get a new external address.

 

Okay, I powered my modem and router off and on.  That solved it.  Thank you.

 

Edited by KhunG
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12 minutes ago, Crossy said:

You could also try re-booting your router to get a new external address.

 

that solved it, but the root cause will cause another problem in future - the IP should still be deleted from TV's banlist.

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2 minutes ago, tgw said:

that solved it, but the root cause will cause another problem in future - the IP should still be deleted from TV's banlist.

 

That is something that's waaay above my pay grade. I can only report to those that knows.

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