ETatBKK Posted June 19, 2021 Share Posted June 19, 2021 not sure if this is the right forum, please redirect if needed ! my wife was watching Channel 3 via the TrueID TV app on a smart TV. suddenly following message displayed : We apologize for the TrueID customers for this unavailable program due to broadcasting restrictions. STRANGE ! no problem for last 2 years, suddenly popped up. been uninstalled and reinstalled again, no change. Link to comment Share on other sites More sharing options...
johng Posted June 22, 2021 Share Posted June 22, 2021 On 6/19/2021 at 11:39 PM, ETatBKK said: We apologize for the TrueID customers for this unavailable program due to broadcasting restrictions. There is the answer they do not have permissions to broadcast that programing could have been something "sensitive" about Thailand or maybe a sporting event they have not paid to broadcast also the program may be restricted to "domestic" viewers meaning that it can only be shown on Thai terrestrial TV or Scrambled Satellite TV but not over the internet 1 Link to comment Share on other sites More sharing options...
ETatBKK Posted June 23, 2021 Author Share Posted June 23, 2021 On 6/22/2021 at 3:03 PM, johng said: There is the answer they do not have permissions to broadcast that programing could have been something "sensitive" about Thailand or maybe a sporting event they have not paid to broadcast also the program may be restricted to "domestic" viewers meaning that it can only be shown on Thai terrestrial TV or Scrambled Satellite TV but not over the internet thanks Johng after calling 5 times to the True Call Centre, get the proper response and it is indeed the last point you have mentioned - for some particular TV programs on Channel 3 (perhaps others as well), they do not have license on digital broadcast via the TrueID app via internet. they still can broadcast those programs via their satellite TV box. the call centre suggested for those programs, we may watch them via the satellite box instead. never experience this in the past, this is the first time. 1 Link to comment Share on other sites More sharing options...
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