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Thai Post Problems ,,,,,,,,again

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Well ive 2 gripes really, 1/, i just tracked a parcel from aus and on the tracking the thais have said receiver notified of customs charges, which is a blatant lie,.so i called the post office secondly, its a $20 item and they want 213 baht tax, now its not the money ,however im told there is some sort of free trade agreemant ,anyone have any ideas ?

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