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Phuket Tourist Forced To Pay 180,000 Baht In Jet-Ski Repairs


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I see a lot of people talking about faulty machine. But is there any evidence of that? The article clearly stated that two collided before hitting the rock. Seems to me like they were reckless in their use of machine. Sure the operator should have full insurance.

did the rider have the safety strap attached from machine to his waist or wrist?

Maybe the operator did try to claim the full insurance, but upon the agent hearing the story of them using the machine improperly, rejecting the claim!!!

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Well, yeah... at least this one doesn't sound like a scam... Right, they fell off but did they have the safety band tied around their wrist that was supposed to pull the key off and shut off the engine? I guess we will never know all the details as here in LOS I never heard of any sort of proper investigation to find all the truth. We will never know if the tourist failed to use the safety feature of if it was mulfunctioning.

One thing I am sure - the machine didn't keep going at a full speed after they fall off. That would indicate a stuck throttle and they would have discovered it as soon as they get on the machine. So EVEN IF the safety device mulfantioned, the speed of the machine would have dropped significantly after they "fell off". If it kept going at the full speed towards the rocks, it means they were flying towards the rocks like retards and they "fell off" in the last second...

Or threw themselves off before hitting the rocks. What most newbies dont understand about a jetski is it needs to have the throttle depressed to turn, this is hard to do when you are already going towards rocks at high speed as it goes against your principle instinct which is to slow down. So most people mistakenly throttle off to slow down and then try to turn the handlebars to turn, but of course nothing happens you just keep going straight!

If there was no insurance the repair price sounds correct. The issue here is, if there was an insurance form signed, why is not being adheared to. Obviously the 50,000 excess insurance form is only there to cover a minor incident which costs 5000 baht to fix but they charge you the full 50,000 as per the form which then gets waved in your face. In this case however, the damage was much higher and so now the insurance system is waived and forgotten about. I am willing to bet the craft was never insured in the first place and the 50,000 baht insurance form is itself a scam to look legitimate. I would ask the coppers to produce the insurance docs for the craft with corresponding engine and chassis numbers (I can hear you guys laughing). These guys never lose. Moral of the story...dont hire jetski's in Thailand. If nobody hires them, they will dissapear quickly from the beaches. Problemo solved! Geez and the violin solo "I need to feed my family" but I also own two boats, these guys are richer than most tourists who come to the Island.

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The way the situation is described it reminds of those stories from countries like Nepal where if you run over some guys goat you have to compensate him for lost income (milk). These yokel operators shouldn't be allowed near tourists. Accidents happen and need to be factored in to the longer term business plan. "you owe me money because me no income" BS.

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I tuned in to this thread thinking it might be one of the worst rip off scam stories regarding jet skis. It is not. Unlike many other threads on jet ski rentals, this one involved substantial damage to the rented jet skis.

The story is really about the settlement coming after substantial and near total destruction of a jet ski. It is not one of the stories about the jet ski scammers, rather one about a rental agency that in my opinion has taken a fair and "middle path" solution to a financial settlement.

The riders were very lucky their injuries were not more severe. Many posts here comment on "what might be if", it was in their country, in Cambodia, blah-blah, blah, but the fact is a contract is a contract and insurance is insurance. Both have limits and if you don't want to pay then don't play. Everyone who rents a motorbike, a car, a jet ski or whatever should understand that the insurance that comes with the rented item is not like the insurance on your personal vehicle and it has an efffectively huge deductible. Caveat emptor, let the buyer beware...

No evil forces at work here, although some here are intent to find it. I suggest that they look under their own fingernails first...

From my math the "settlement" leaves about 100k to the better of the renters. In the US / Europe / Australia it is a normal procedure for the "damaged" party to escalate their costs, adding loss of income, etc, etc in order to achieve a better negotiation position for themselves. Isn't this the same that is happening here?? I think this is normal human nature and to suggest it is a bad aspect of this particular Thai jet ski rental company is quite ignorant in my opinion.

How the settlement is achieved, whether the police assisted, who helped, was it a friendly Thai or the mechanic is not important. The tourists cannot speak the language and they did need assistance from someone.

I also think that the limited information here about the accident suggests that the drivers were substantially at fault, even if they didn't have the kill switch arm band on they must have been going too fast near objects they should have been paying more attention to.

Bottom line is, this thread is played out, it's not another headline grabbing scam story, and now we are just listening to the sound of voices speculating in all matters.

I suggest the ops close this thread.

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would have thought the MANDATORY insurance that all rental items in Thailand require would have covered this

Most rental items in Thailand do NOT have ANY Insurance. The mandatory Insurance on motorbikes covers medical, but close to nothing at max 100.000 baht, and does of course require sober rider with valid drivers lisence.

Renting in Thailand is the renters risk, expect to pay for bike or jet ski if it is damaged or stolen

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what if the jetski on it wild chase without driver, would have killed some mix of thai and farangs ? who would be liable ?

in thailand : allways the farang, jailtime, millions in fine

stay of the dam_n jetski scams... you would not be able to drive one in your own country without the propper marine licence, so why you think this would be different in this underdevelopped country ????

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I feel sorry for the tourist, but when you go to a poor nation and rent expensive equipment, you can't expect to write it off and not pay for it.

The cost of replacement means a chunk of her annual salary. For him, it's his livelihood.

I know a lot of those guys run scams, but look at it- she hit another jet-ski, then crashed it into rocks at high speed.

The insurance policy is obviously crap, but this is Thailand- not California. Paperwork is more a formality than a guarantee, and anyone going to a poor nation should know their "rights" don't mean a thing to people who live on about a tenth of the average US/UK salary (pulled that number out of my hole, probably way off :P ).

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I feel sorry for the tourist, but when you go to a poor nation and rent expensive equipment, you can't expect to write it off and not pay for it.

The cost of replacement means a chunk of her annual salary. For him, it's his livelihood.

I know a lot of those guys run scams, but look at it- she hit another jet-ski, then crashed it into rocks at high speed.

The insurance policy is obviously crap, but this is Thailand- not California. Paperwork is more a formality than a guarantee, and anyone going to a poor nation should know their "rights" don't mean a thing to people who live on about a tenth of the average US/UK salary (pulled that number out of my hole, probably way off :P ).

Poor nation????? have you not seen the amount of Ferrari's, Bentleys on the roads?i have not seen as many in "rich" nations.

Annual salary????, guy owns jetski's and boats, he is hardly at the bottom of the barrel.

Yes when you damage something, you are expected to pay for it, but the actual price its worth not an amount to make the business owner even more rich.

I could be wrong, but the business of renting is to make money from rental not from accidents.

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Should have replaced it with a 3 year old jet ski or paid the replacement value for a 3 year old jet ski, if he was truly at fault. I don't know the answer on the auto cut off unless the cord wasn't attached to the driver or there was a 'malfunction'. Malfunction surely would reduce his liability, most likely to the extent of the insurance (50K) Insurance (even self insured) wouldn't pay more than 'replacement'. Salvage the scrap and get some money back (motor, mid and rear parts). I know, TIT!!

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Sounds to me like another one who had never ridden a jet ski. Thailand is not the place to jump on one for the first time.

I've seen this with hired motorcycles in Bali and Thailand. If you're not a competent rider at home, why the hell would you hire and (attempt to) ride one where the only rule is "There are no rules"??? Beats me.

The IQ of the average punter is barely into double figures!

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I guess there is no disputing this scratch. Lucky it was not one of JJ's or the bill would have been millions and your 1st born for this scratch. Why don't operators have insurance covering the ski's as well as injuries. (public liability) Is the law in Australia. Anyway looks like the yank has to pay up on this one.

I have no sympathy for them. Why didn't they have travel insurance like most sensible tourists. All policies have public liability coverage. I would not think of traveling without proper travel insurance.

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This is just an another example of why the jet ski renting in thailand stinks the Phuket jet ski insurance scheme has failed and the tourists have to deal with beach thugs not a nice experience.

Authorities have not done enough to clamp down on the industry .

Edited by saintofsilence
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That wasn't a "normal" jet ski scam, however...

if I was running an honest rental service I'd simply purchase insurance and pass that cost off to the renter. Then put up a big sign that says: Don't Get Scammed!!! Rent An Insured Jet Ski Here! Then make sure you have purchased the insurance that covers major damage, like a collision -- you're passing the cost off to the renter, right?

If I was a tourist as saw a sign that says Don't Get Scammed!!! I'd ask why. Then I'd rent from the guy at a higher price because he's honest and I'm protecting my butt.

If any of these guys are truly above-board this would be a great marketing approach. More lucrative and less of a hassle than scamming! B)

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