Jump to content
BANGKOK
Sign in to follow this  
Tywais

Immigration On-Line Queue System

Recommended Posts

I t seems as though--unless you have planned approx 2 months in advance--one needs to arrive at the Imm. Office site as early in the morning as possible, well before the Office actually opens--if that is possible---some people have constraints on their time in the early morning [ school runs, etc..] and this is pretty hard to achieve.

It appears that a major rethink is due--larger premises, even more staff etc..

Share this post


Link to post
Share on other sites

Great !?

But if I click on the knob "Queue online visa extension" Firefox tells me no connection available, repeatedly click on "try again" simply not working should be great if it does...

Not only Firefox but "Internet Explorer cannot display the webpage" so IE as well

Edited by maxisrael

Share this post


Link to post
Share on other sites

The queuing system worked extremely well again today. Thirty minutes to complete the full retirement extension process (amazing!), though the long queues meant that the following re-entry permit process then took a further 90 minutes (60 min wait to be called to submit documents, then 30 min wait to receive the passport back). Overall, 2 hours, rather than the almost 8 hours taken for the same thing last year.

I was also surprised to see that the office seemed to be processing applications right through the normal lunch hour (noon-1pm) , which I hadn't seen before and thought worth reporting. Anyone else seen that?

On the downside, a friend who arrived at 2pm to do the 90 day reporting received a queue card from the machine, putting him about 60 places in the queue behind the currently-on-display numbers for that process. Never seen a queue that long for the '90 days' before and people were saying they'd already been waiting for over two hours to be called.

CMMCB

Posted this before but worth repeating.

Been there 3 times around 4pm in the last month or so for various reasons. Each time people walking in no ticket required for 90 day report out again within 2 -3 minutes- also did it myself 2 weeks ago.

Same same last Wednesday in Pattaya-Jomtien.

Share this post


Link to post
Share on other sites

I'm a supporter of the online queuing system, too. Of course you should know some months in advance when you like to have your appointment. And it helps a lot to know clicking on the Thai flag works also for farang people.

I have to go to the immigration office in CM last week. I had only a appointment for the renewal of the extension of stay. I also want to do the "90day" and to get a re-entry-permit.

At about 14:45 we informed the staff at the information desk about my appointment. For the 90day-report I was asked to get a number from the machine - about 20 numbers to wait. All other queuing lines were already closed.

Take a seat in the crowded room for about half a hour.

My name was called about 20min after time of appointment. The female officer only talk to my wife, but that was ok, less misunderstanding.

She rejected the copies I have made from my passport. I scanned the pages before and when printing it covered the full page. She only wanted "normal" size.

To my pleasant surprise she copied all relevant pages by herself with her desk-copier - big thumb up.thumbsup.gifwai.gif

The other problem was also solved by her. I didn't have a copy of the rental agreement - we didn't sign a contract formally.

She simply fill in the document with my name and address, I signed. Only one small minus: the form was in Thai so I was not sure what I signed. Bus this is Thailand, so Thai language is fine - and my wife nodded...jap.gif

This took about 20min. While we waited for the passport to be stamped the number for the 90day-report was called. But without passport no processing.

After about 30min waiting I got the passport and - next big surprise clap2.gif - the same officer was processing the 90day-report and also the application of the Re-entry-permit. I had prepared the tm8 at home but with the information of the old EoS - kind of stupid. All I have to do was signing again and - of course - to pay.

All the 3 procedures were ended within 90min from the scheduled time. The discussion may go on if all this paperwork is necessary but at least the service of the involved staff members was first class.

Someone may argue it was at the end of the office hours so they wanted to finish the work - but hey does it really matters?

On the side: the manners of some farang - American(?) guys - should improve. When they were doing the 90day-report they were standing all the time in front of the counter and were blocking the path, at least for 30minutes. Why not picking up a number like everybody else, filling in the form at the tables to the side while waiting and moving to the counter when the number is shown?

Share this post


Link to post
Share on other sites

Today I tried to make an appointment for a friend and got an error message, like I wasn't filling in one of the data fields correctly. So, I tried another day/time and got the same message. Yes, I was checking my formats and everything should have been OK. I ended up trying five different times.

Then when I checked the calendar, it showed those times as "reserved", leading me to believe the system had actually accepted the appointment requests. But, without a queue confirmation number, there was no way to check. So we went out to immigration, where an officer confirmed that I'd made appointments for all five times. He cancelled four of them. He wasn't interested in seeing the error message. When I asked why it wasn't working, he said something about a new system and only place in Thailand with reservation system.

Yeah, but, I've made appointment in the past and gotten the confirmation just fine. This seems to be a newer error in the reservation system. I hope they get it fixed soon.

Edited by NancyL

Share this post


Link to post
Share on other sites

OK! Need to do marriage extension in the morning! Online slots have been full since I have been able to confirm my money seasoning dates! What time do we need to be there to ensure being seen tomorrow? (Daughter has been vomiting all day today, so it could be intresting day at immigration tomorrow)

Share this post


Link to post
Share on other sites

If you want to increase the liklihood that you'll actually get done by noon, then you should arrive at the Immigration office around 6 am and sign the clip board for the "pre-queue". If you arrive by 7 am, you'll probably still get a number for the afternoon. Much later and you may not be able to get a number for a marriage extension. (Note: you do not need to arrive this early for a 90 day report, Cert. of Residency, Re-entry permit, etc and it will just clog up the works for people striving for marriage or retirement extensions.)

Is there anyway to leave the sick little one at home? Perhaps just call for mom and child to come on their own when it's getting close to the time they call your number.

Note to self: Stay away from Immigration office tomorrow!

Edited by NancyL

Share this post


Link to post
Share on other sites

How will I know what time my number is due? I've been there before and joined the queue, waited 4 hours only to be told I'm a day too early, so the next guy wouldn't have had time to call his wife and get her there in such a short space of time!

Share this post


Link to post
Share on other sites

Trying to book on-line for my 90 day reporting in May. Seems like I can only do it by using the calendar, if I try to put in a date below a window opens that says I have to use calendar and then everything locks up since after hitting "ok" it keeps reappearing and I have to force quit my safari browser. But the problem is the calendar is only for the current month. How do I book for a date in another future month?

Share this post


Link to post
Share on other sites

Trying to book on-line for my 90 day reporting in May. Seems like I can only do it by using the calendar, if I try to put in a date below a window opens that says I have to use calendar and then everything locks up since after hitting "ok" it keeps reappearing and I have to force quit my safari browser. But the problem is the calendar is only for the current month. How do I book for a date in another future month?

Please remember that the online booking system is for things like annual visa extensions like marriage and retirement, not 90 day reports.

  • Like 1

Share this post


Link to post
Share on other sites

Trying to book on-line for my 90 day reporting in May. Seems like I can only do it by using the calendar, if I try to put in a date below a window opens that says I have to use calendar and then everything locks up since after hitting "ok" it keeps reappearing and I have to force quit my safari browser. But the problem is the calendar is only for the current month. How do I book for a date in another future month?

As Wentworth pointed out do not abuse the online booking system for something that takes the staff a couple of minutes to do.

Read the related threads and simply find the optimum time to go for the 90 day report or send it by post.

Share this post


Link to post
Share on other sites

Trying to book on-line for my 90 day reporting in May. Seems like I can only do it by using the calendar, if I try to put in a date below a window opens that says I have to use calendar and then everything locks up since after hitting "ok" it keeps reappearing and I have to force quit my safari browser. But the problem is the calendar is only for the current month. How do I book for a date in another future month?

As Wentworth pointed out do not abuse the online booking system for something that takes the staff a couple of minutes to do.

Read the related threads and simply find the optimum time to go for the 90 day report or send it by post.

Did my 90 day this past Weds. Showed up at 2:30 PM took a number, one person ahead of me, waited five minutes, handed in my completed paperwork, out the door in 10 minutes total. Best time for me is 2:30 to 3:30 PM middle of the week. In and out quick.....no appt necessary.

Share this post


Link to post
Share on other sites

When I went in and did my 90 day report immigration told me I should book on-line next time and then the lady behind the counter helped me do it since I has my laptop with me. I was following the instructions I was told by an immigration official and trying to repeat for my next date. Now I'm being told here that I abused the booking system. Since all facts are out (not that they were needed for my post) perhaps someone could be helpful with an answer to my question. Thanks.

Share this post


Link to post
Share on other sites

When I went in and did my 90 day report immigration told me I should book on-line next time and then the lady behind the counter helped me do it since I has my laptop with me. I was following the instructions I was told by an immigration official and trying to repeat for my next date. Now I'm being told here that I abused the booking system. Since all facts are out (not that they were needed for my post) perhaps someone could be helpful with an answer to my question. Thanks.

Read post 63

But as mentioned before,please do not use the online booking system for 90 day reports, it is for visa renewal, retirement,marriage etc that takes up to 1 hour to do.

90 day reports take a couple of minutes.

Share this post


Link to post
Share on other sites
Guest
This topic is now closed to further replies.
Sign in to follow this  

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...