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BANGKOK 21 January 2019 00:45
ripley

Professional Condo Management Companies For Pattaya

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Unfortunately, various Committees w/ hired managers haven't served us well. The Condominium is graft-ridden, withholding audits and financial reports and haemoraging (sp?) money and bldg. safety has become an issue. No point in voting in a new Committee, etc. as no reason to believe they will be any more honest, competent or law-abiding.

We're considering hiring a decent Management Company but don't know of one. The two we tried over the years didn't last out their 3-month trial period. We're told that it's the same story with all companies operating out of Pattaya.

Has anyone used a management company for a year or longer which has performed satisfactorily? Any Bangkok based companies willing to take on a Pattaya condo? Any recommendations?

We could really use some advice on this one.

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Our working class condo in Pattaya has used a few over the years. Where their reports are good, they come in with low prices and then add extra charges, They like to use their cleaners, and repair people and over charge on repairs or have supervision fees for those not on the list (where they get a kick back) They all seem to see it as a cash cow to milk it for all it's worth. Some just more legally then others

Chok Dee

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I speak as I find.

The Company that is employed at the condo where I live has proved satisfactory.

The name is QPM.

They are Bangkok based –but have a Pattaya operation.

Essentially they supply JPM (shared with other condos) Full time Building manager . They are large enough to also have an Engineering Dept . and a Legal Dept.. All the other suppliers are hired directly by the condo.

They work for a flat monthly fee.

They use their own bespoke software and carry insurance in case the building manager does a runner with the cash.

Reports are issued on a timely basis. They organise committee and general meeting agendas .

They worked with us –for no fee –from April 2007 until we removed the developer and his cronies. They officially started 1st Sept 2007

When the condo’s transformer exploded on one Sunday morning –their team was there and organised a temporary replacement-then the new replacement . Finally they negotiated with the insurance company who then picked up all the costs.

However –you will still need a good committee

Jeffrey McCollum refers to a ’working class’ condo.

‘Professional class’ condo is likely to do better –the demand for high standards and the willingness to pay.

The QPM website link is :

http://www.qpm-co.com/page/contactEN.php

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Hi Delight!

Our experience has been more like Jeffrey's. QPM was the last company we tried (some years ago). I've seen you mention your Management Company in other posts & seems they work well for you. But for us - no dice.

Any other ideas?

I also speak as I find (!) and agree a condo needs a good Committee to represent the owners - just not too close to where the cash is!

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Hi Delight!

I've seen your mention in various posts of your condo's management company & sounds like they're working out really well for you. Excellent! Unfortunately QPM was one of our companies and miles away from satisfactory. They tried pulling a couple of fast ones on us before we pulled the plug. I don't know what accounts for the difference in our experiences, but glad you came out on the good side.

Our experience has been more like Jeffrey's and, of course, a dishonest management company is in an ideal position for graft. Need to find one that places more importance on integrity and long-term reputation than on the easy buck. One that's maybe been around for a long time & built up some trust. Century 21 has opened up a branch but I think it's only 2 months old here.

I agree with you about the importance of a good Committee. Maybe not too close to the cash box....

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Your remarks ref.QPM are interesting

Back in 2010 we were advised that we were one of the 1st to come on board. The recommendation came from one of View Talay condos.

It sounds like they worked out that ripping off condos has long term limits.

So maybe we have the new improved QPM.

Who knows –maybe in 6 months I might have to eat my words.

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we fired our old condo management 4 month ago and hired Century 21 and they are doing a great job so far.

But in experience be prepared to change management companies every 3 years or so, before they get too comfortable

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we fired our old condo management 4 month ago and hired Century 21 and they are doing a great job so far.

But in experience be prepared to change management companies every 3 years or so, before they get too comfortable

Did your committee attempt to motivate the previous management company prior to the dismissal? Did their requests fall on deaf ears?

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Delight - what means can be used to "motivate" a management company that is misbehaving?

givenail - I think you may be on to something here when you say be prepared to change management companies every 3 years before they get too complacent. Now all we need is a list of alternative companies.

How about making a contract which includes 6-monthly or annual reviews of performance instead of blanket, long-term contracts?

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It was the ‘givenail’ comment about management companies operating in comfort zone.

It occurred that that may be what’s is happening at the condo where I live.

‘Carrot and Stick ‘are the 2 regular tools available to fix such a problem.

In the end its all down to the committee.( In my case they have all gone AWOL)

That said a good building manager with initiative goes a long way.

Those who are good tend also to be ambitious and leave to develop their careers.

In the end the ‘givenail’ solution may have to be implemented.

I not aware of long term contracts –one months notice is normal I think

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"It was the ‘givenail’ comment about management companies operating in comfort zone.

It occurred that that may be what’s is happening at the condo where I live."

Sorry - didn't follow that. Your company is doing alright so far isn't it?

Any leads on other companies? I got one message saying C-21 is rubbish, the other one on this page saying it's good.

Would you say that paying the (usually) high fee for a Professional Management works out to be cost effective in the long run?

When you have a committee that goes AWOL, I'd say maybe so!

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The Management company is generally ok –but the building manager lacks initiative.

I suspect that I am the only co –owner who sees it that way. The rest –in the main –do not care because all the main functions work well.

The committee should be back in residence later in the year. I am the only all year rounder.

I can see no circumstances when we would employ a local person to be JPM . The condo is small –so in theory one person could do all the work.

Reasons:-

The sister building next door tried it.

Their man did not serve the agreed notice and attempted to wipe the hard drive clean-Too much power for one Thai individual.

With a management company the building has the benefit of:

1) Specialised software

2) Insurance to cover theft

3) Staff back –up to cover holidays and sickness

4) Back up support personnel in place to cover a major system failure.

5) Professional legal advice, Currently we are taking advantage of this.

The cost works out at around 900 baht per month per room (on average). and maintenance charge is 40B/M. This may seem expensive –but not many rooms.

Reference good reports /bad reports I can suspect that this is a consequence of the skills of the building manager. The first girl that QPM supplied was terrific. Her replacement was useless . The current girl is more about a secretary than a manager-but with good English and computer skills.

The benefit of ‘average’ is that they are likely to stay.

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Thanks for the feedback. Interesting and you make some good points.

Funny thing is QPM did the same thing to us: gave us a dynamite manager for a few months and then, without warning or a by-your-leave, replaced her with a real bozo. They were adamant about it & deaf to protest. That was our first inkling that it wasn't going to work out. Seems to be their modus operandi. But, given your experience, perhaps it would be worth giving them another try....?

Oh Lordy! What to do with these pestiferous JPMs?!

Edited by ripley

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How much do management companies usually charge? Do you have to pay an ongoing monthly fee or only when something involving your unit comes up?

eg; new renter, repairs, upgrading, etc....

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