Penangfreak Posted December 7, 2012 Share Posted December 7, 2012 Dear all: The air-purifier above is on sale in various shops right now for 15'000. I ended up with this brand, as it got the best reviews for an upper medium unit, vs. the top brands going for up to 55'000.- This unit also has a much longer life for their 2 filters (HEPA & Carbon) than most other brands. Filter change can be VERY costly if you are buying the wrong brand. I have tied all afternoon to find out: - Are these filters available and where? - What is the cost of those 2 filters? - Official life at average use? I went to every shop in town, that carries them, I called Sharp Bangkok and learned there is a bunch of independent companies under the same name and got onto every number I was given. I wrote to the main online shops and wrote them and also wrote to 3 Sharp contacts i could find. I make it short: ZERO results......The first 2 points NOT one answer, the third one from 6 months to 10 yrs. !!!! The brochure says around 2 yrs., in some countries the span is from 1-5 yrs according to misc. websites. These all by so called experts, call-centers, service-centers etc. Maybe one of you out there has the same air-purifier and some answers !? Thanks to all. PF Link to comment Share on other sites More sharing options...
tpthai2 Posted December 7, 2012 Share Posted December 7, 2012 Ditto: Have an <deleted> 245 with filters needing replacing. Can't find a thing about replacements. Anybody? Appreciated. Link to comment Share on other sites More sharing options...
Penangfreak Posted December 7, 2012 Author Share Posted December 7, 2012 Ditto: Have an <deleted> 245 with filters needing replacing. Can't find a thing about replacements. Anybody? Appreciated. I will write to Sharp Global and post. This is unreal. Total incompetence on every level. I have tried all, has sales people call etc. etc. ZERO results. PF. Link to comment Share on other sites More sharing options...
Penangfreak Posted December 8, 2012 Author Share Posted December 8, 2012 Ditto: Have an <deleted> 245 with filters needing replacing. Can't find a thing about replacements. Anybody? Appreciated. This saga has found a good end! After more than 35 inquiries in person, by phone, by email in all main shops, all main online shops and all possible Sharp centers and mails I have finally received 1 !!! professional and very quick answer which provided even much more info than I had asked for. It was written in perfect E, friendly and professional and they even offered me a better deal on a more suitable model. Wow, this was one of the few really good moments this week ;-) Not sure I may publish this here, if the moderators remove just pm me for any info. Thanks Kh. Walop. You made my day. Wanlop Watcharaarphanukorn E.A. EASY CO.,LTD. http://www.eaeasy.com/ 46/55 Moo 3, Srisamarn Rd., Banmai, Pakkred, Nontaburi 11120 Link to comment Share on other sites More sharing options...
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