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BANGKOK 24 July 2019 07:26
astral

True Vision Questions - Check here first

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On 7/9/2019 at 12:11 AM, wreckingcountry said:


A fast internet connection and searching online Time4tv.net is very good for sport


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Gone to the link and every time I click on something an advertisement pops up for something completely different??

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On 7/8/2019 at 8:00 PM, xylophone said:

However I did see a message on the screen the other day that I needed to go along to the True Vision Centre and make an appointment for them to come and do something to my system, which I did. Imagine my surprise when they said that they needed to come along and change something on the dish and the cable and that it would cost 800 baht.

After reading on TV that this particular upgrade was free, rather than go back to the service centre in Patong which quoted me 800 baht to do it, I went to a bigger service centre in Phuket town and the girl got onto her computer played around with it for a little bit, then asked me when I would like the technician to come, so we arranged a date for Monday, and all for a cost of ZERO!

 

So it would appear that the mongrel in the Patong branch was trying to goose me out of 800 baht??

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22 minutes ago, xylophone said:

After reading on TV that this particular upgrade was free, rather than go back to the service centre in Patong which quoted me 800 baht to do it, I went to a bigger service centre in Phuket town and the girl got onto her computer played around with it for a little bit, then asked me when I would like the technician to come, so we arranged a date for Monday, and all for a cost of ZERO!

 

So it would appear that the mongrel in the Patong branch was trying to goose me out of 800 baht??

I had mine done on the 12th of last month and got and paid my bill for this month.  There were no extra charges for the upgrade on the bill.

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And, if they do televise it, the first half of the first game will be in Thai language only.


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And, if they do televise it, the first half of the first game will be in Thai language only.

 

 

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Every game that I have watched has always been in English. Or perhaps I misunderstood and it is just the first half of the first game of the season? If so, I apologize.

 

 

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52 minutes ago, SpokaneAl said:

 

Every game that I have watched has always been in English. Or perhaps I misunderstood and it is just the first half of the first game of the season? If so, I apologize.

 

 

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Last year, the first half of the first televised game was only broadcast in Thai.  We woke True up with calls and emails and they quickly fixed the problem and it w as okay for the rest of the year.

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Every game that I have watched has always been in English. Or perhaps I misunderstood and it is just the first half of the first game of the season? If so, I apologize.
 
 
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First quarter- to first half of first game, and then they catch it and change it. It’s just a laughable issue, and welcomed really, as it means they are televising the games.


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On 7/9/2019 at 12:09 AM, wreckingcountry said:

The billing will show a charge in August for the Labour and materials,LNB etc ! Be prepared


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Utter rubbish...it is done for you with no charge (either at the time or in subsequent billing).

Actually with thousands of subscribers they were very proactive in to doing the required changes before the satellite change.

Can you imagine the chaos if they didnt.

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called to have LNB changed first one said his ladder was not long enough, next one came said have I got a ladder its to high for his ladder did not like it I said hard luck get up I ill do it he got up and changed it came inside turned on tv said that works and walked out I said don't you have to tune it or download something wait till august he said . rung true get a proper chap here true chap never said a word turn on tv said --------- went moved LND cut some length off the cable downloaded info everything works 97pc on signal strength said to me all finished all I am doing is redoing there work they are just changing the LNd then going away without downloading and getting 300 baht for it that's why they don't want to waste time downloading and on august 1 there contract is finished and we run around putting it right.

 

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