elfpattaya Posted November 2, 2013 Share Posted November 2, 2013 (edited) Is there anybody else out there still waiting for their Truevisions Deposit. I canceled with them mid August 2013 And I'm still waiting for my deposit of 2000 Baht. I received a Tax Invoice voucher at the beginning of October but I'm still waiting for the cheque. I was told that I would receive the cheque 2 weeks after receiving the invoice but so far nothing. I don't understand why this should take so long ( they originally quoted me 60 days). I know TIT and all that but why should it take 60 days, now longer, to return a 2000 Baht deposit. From what I understand I'm not a rare case and wonder just how many deposits Truevisions are sat on. I'm not sure if I posted this in the correct forum. If not could a mod put it right. Edited November 2, 2013 by elfpattaya Link to comment Share on other sites More sharing options...
Chicog Posted November 2, 2013 Share Posted November 2, 2013 Perhaps they have an awful lot of them to process... Link to comment Share on other sites More sharing options...
stoneyboy Posted November 2, 2013 Share Posted November 2, 2013 Because they don't want you to have it. Link to comment Share on other sites More sharing options...
Bosse137 Posted November 2, 2013 Share Posted November 2, 2013 I have been waiting 5 months... Bit curious whether they will collect their box or not, whereafter, they say, they will give back the deosit. Link to comment Share on other sites More sharing options...
khunron13 Posted November 2, 2013 Share Posted November 2, 2013 I'm still waiting for mine from 2008. Serious! Link to comment Share on other sites More sharing options...
worgeordie Posted November 3, 2013 Share Posted November 3, 2013 Still waiting for mine ,it must be 8/10 years now,have given up on it, but I did get a bit recompense in watching all their channels for a couple of years at Bht 250 p.m. via pirate means.they must be the most hated company in Thailand, the more competition they get the better. regards Worgeordie Link to comment Share on other sites More sharing options...
LuckyLew Posted November 3, 2013 Share Posted November 3, 2013 I got my 2000 back after 6 months Lets just say Thai companies are not known for customer service and customer service They believe "we have your money .... so what" TRUE use these to extremes ... Link to comment Share on other sites More sharing options...
Pib Posted November 3, 2013 Share Posted November 3, 2013 Told us (the Thai wife and I) it would take around 45 days...and once the pink receipt thingie shows up that's confirmation True is in the final stages of processing your refund and you should get a check in approx. 2 more weeks. First time we turned in a True box it took around 6 months to get the refund after numerous in-person follow ups to a True Service Center....the next box turn-in took exactly 100 days from box pickup by True to refund check received with one or two follow-ups. The account was in my Thai wife's name with Thai ID card so it wasn't a farang thing...True just slow in refunding in some cases. Now, there are also quite a few posts where folks did get their refund check in around 45 days. We live in Bangkok. Link to comment Share on other sites More sharing options...
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