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george

Mobile Congestion Chaos In Thailand

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I have been totally pissed off about this for weeks. AIS can call AIS. DTAC can call DTAC. The trouble starts when someone with SIM card Brand X tries calling someone using SIM Brand Y.

We have been over this for months.

Edited by george

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I have been with DTAC for 3yrs on the mobile phone, I've noticed this year and in the last 6 weeks in particular that sometimes it takes up to 6 times to connect (usually I'm calling a landline). I had a friend on AIS just the other night trying to call me in vain for a few hours.

It all comes down to planning and infrastructure. It just hasn't happened.

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I've had an interesting problem for the last few months. Friends will call my cell. I can hear them but they can't hear me. They instead are talking to some poor Thai lady (who I can't hear) and who is confused as to why she keeps getting my calls.

Funny sure, but hard to explain to certain people!

"Why Thai Lady answer your phone? You have another girlfriend?" :D

I also noticed that service and reliability in general started to slip around the same time Taksin started having his problems - of course that's just crazy talk, it's not like the Prime Minister of a country could have any influence on the telecom industry... :o

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My favourite provider here is Orange

I cant seem to make calls :D

I never seem to be able to receive calls :D

B300 top up card lasts for one month :o

I have a peaceful life :D

I love Orange! :D

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Orange seems to be workin fine to call all networks @ the moment, it was totally fvcked about a year ago when they first started this price war though :o

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I don't think that post about technical problems has much validity, because I have noticed the change. Hey, same phone. In other words...up til a couple of weeks ago I never noticed a problem....now its

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

My God I got through!

NETWORK BUSY

NETWORK BUSY

NETWORK BUSY

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oh i forgot........"a major force on the world global market" aswell-great if you can get through on the phone to your customers

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Here in Phuket I have huge problems calling from my AIS phone to another AIS phone always from around 4pm in the afternoon onwards.

I bought a secondary phone with a pre-paid DTAC card and that one so far has never had any probs calling either network.

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I bought a secondary phone with a pre-paid DTAC card and that one so far has never had any probs calling either network.

So you must be pretty lucky. I have AIS monthly bill and DTAC prepaid, but after about 4p.m. DTAC->AIS ist almost impossible, even DTAC->DTAC is very hard to get connected. AIS->AIS works, AIS->DTAC is about a 50/50 chance :-(

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It may be affecting the land lines as well. I'm in Canada and I placed a call to a friend in Bang Na last week. The guy who picked up on the other end lived in Lard Phrao! I called the next day and got through all right, but this thing is really screwed up.

Also I have heard from friends in the States who can't call friends mobiles either.

Naturally, the enquiring minds want to know how and why is this happening. And why now? My Thai friend immediately assumed Thaksin was behind it all. Comments?

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I bought a secondary phone with a pre-paid DTAC card and that one so far has never had any probs calling either network.

So you must be pretty lucky. I have AIS monthly bill and DTAC prepaid, but after about 4p.m. DTAC->AIS ist almost impossible, even DTAC->DTAC is very hard to get connected. AIS->AIS works, AIS->DTAC is about a 50/50 chance :-(

Weird: that's the opposite to my experiences.

I would dump my AIS number completely because of the frustration I get from it daily but I have had it for so many years now that I need to keep the number. From AIS I can't even call my house on its TOT land line half the time, but the DTAC one always gets through.

On another not, a colleague has an Orange card here and it is virtually impossible to get through to him from any network regardless of his signal strength or the time of day.

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simple Thai system:

make 10 connections, but sell 10,000

When complains: ignore

When complains go to the government: pay to that minister/official, and problem has probably ended.

When the problem continues: go to temple and pray

When problem sustains: change of name, so the bed spirits cannot find you anymore

When problem persists: hire in a farang to solve it.

you forgot one: sell your Shin sattelite to Singapore for a big load of money... problem also solved...

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i think this is a very childish ploy initially by Dtac and now AIS, it almost worked with me, i call dtac number from AIS and it doesn't work, my friend on Dtac can call me no problem, I call AIS support and they say it isn't their problem, they blame dtac, so i get pissed off with AIS and tell them i am going to Dtac because they have no problems..........get the picture ? dtac get a shit load of AIS customers transferring to them because AIS is crap.

I think there is more to this than meets the eye, also this problem started very suddenly, the day after sokran in pattaya, it was like someone threw a switch, one day everything working, next day big problems, i have a couple of friends on dtac and would ring them every day, suddenly i just can't call them and it's been that way ever since...about one month. Networks gradually fail, they don't work 100% one day then fail 100% next day, something sinister is going on.

This is why we need a regulator, to stop this kind of nonsense and poor service

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Here in Isaan, AIS to AIS sucks late afternoon onwards.

What worries me is that if one has to make an urgent call or even life threatening. constant drones of 'Network Busy' is hardly consoling.

Its one thing having a phone for leisure puposes to chat to mates but what about serious business.

What can we, as the consumer do about it though?

Is the only option to change networks ? - Out of the frying pan into the fire !

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Here in Isaan, AIS to AIS sucks late afternoon onwards.

What worries me is that if one has to make an urgent call or even life threatening. constant drones of 'Network Busy' is hardly consoling.

Its one thing having a phone for leisure puposes to chat to mates but what about serious business.

What can we, as the consumer do about it though?

Is the only option to change networks ? - Out of the frying pan into the fire !

regonal congestion on one network is a different problem to the one above, I can call AIS to AIS 100% without any issue, your problem us purely one of capacity within the AIS network in your area, the problem of inter-network connection is completely different, each network operator allocates a number of gateways that allow incomming or outgoing connections to other networks, they can even be specific as to which network gets XX number of gateways.

i really do think this is a ploy by dtac to draw customers away from AIS, i can see how this would work, i nearly did it myself, this kind of activity would not be allowed in the west.

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