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Like true visions it takes time - our deposit from true finally came but first came three different pink slips reminding us we would be getting a check someday - in all it was 4 months. They mailed that one to us directly. That was the second time we canceled that service over the years - we had the service many years before that and we got that deposit back also, but again it took 3 months and they sent the check to the venders office - you have the account information just check with them from time to time. Keep your paperwork - they have a law about deposits so in the end if they hear from you they pay - if you leave country like many people do then they can keep it I would guess so maybe that is the reason it has time delays built in.

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