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Forkinhades

ThaiVisa App on Android

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Using the same internet connection, I am having a lot of problems connecting to TV on the app on my phone. However on the desktop where I am posting now its fine?

Any settings that need to be changed?

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Please verify you are using the latest version of the App. Which version do you use?

Are you using a newer or older mobile device? Which Android version?

"having a lot of problems connecting to TV on the app on my phone"

Can you please elaborate? Do you get any error message? Can you provide a screen shot?

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Samsung S5 running Android 4.4.2

TV 3.8.44

Will try to do screenshot, will have to be quick, as the message comes in form of pop-up window saying unable to connect to forum, working fine now I might add.

Edit Arrghh , just did it again whilst trying to up the post, did not get the screenshot.

Got the screenshot this time.

Sent from my SM-G900F using Thaivisa Connect Thailand mobile app

post-45135-14046273444387_thumb.jpg

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^ as previously mentioned its the same internet from my house.

Happens on outside wifi as well, or 3g or whatever they seem to think they have here

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I would uninstall the app and do a re-install from Google Play Store. That gives you a clean slate and has fixed various issues in the past.

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Ok, will try, and post here after the reinstall

Sent from my SM-G900F using Thaivisa Connect Thailand mobile app

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Nope still having issues

Sent from my SM-G900F using Thaivisa Connect Thailand mobile app

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Try this.

1. Goto the Settings in Thaivisa App

2. Reset Cache (in the Thaivisa App settings)

3. Delete the Thaivisa App

4. Download and install it again from Google Play.

That should do the trick, please let us know.

Cheers

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I have reinstalled on my tablet and get the same problem again. The same as Forkinhades. If I use wifi on my phone it is the same but if I use 3G it sometimes loads but 9ften just hangs. If I eventually get onto the CM forum and try to reply to a post it simply refuses to accept my reply. I am getting very sick of these continuing problems. My tablet runs Android 4.4.4 and my phone runs 4.3.

Sent from my GT-N7100 using Thaivisa Connect Thailand mobile app

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Seems to be a bit erratic. I generally go to: settings, applications, Thaivisaconnect and then clear cache. It then works again. However I regularly clean my phone of trash, (DUI app), close all open apps regularly (taskbar - press the off button at the bottom of the phone and this will pop up).

I imagine that the TV app.is quite a heavy one and needs cleaning out from time to time..

Uninstalling and reinstalling the app will have the same effect but will take longer.

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@george

Please have developer crosscheck the forum software.

Using my smartphone I obviously get the mobile layout presentation. But on two occaisions when replying to a forum submission it seemed to as if the confirmation was sent back using a full site presentation.

not urgent, but 'nice to have' level.

Regards Richard

Sent from my GT-N7100 using Thaivisa Connect Thailand mobile app

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@george

Don't know yet how otherwise to submit a problem report, but here goes:

Samsung Galaxy 10.1 Note tablet,

the splash screen of the TV app gets displayed but then nothing else happens.

Sent from my GT-N7100 using Thaivisa Connect Thailand mobile app

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@george

Don't know yet how otherwise to submit a problem report, but here goes:

Samsung Galaxy 10.1 Note tablet,

the splash screen of the TV app gets displayed but then nothing else happens.

Sent from my GT-N7100 using Thaivisa Connect Thailand mobile app

I'm having exactly the same issue on my imobile iq5.3 (I've posted in a different thread)

I've recently upgraded the ROM to the new version offered by imobile OTA (over the air). the phone runs A4.2.1

Every other feature & app on the phone works fine, only the TV app wont progress beyond the splash screen

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What on earth is going on in 'Bikes for sale'?

Alot of ads are preceded by what appears to be an ad for a BMW car then when you click for further info you get a 404 error.

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What on earth is going on in 'Bikes for sale'?

Alot of ads are preceded by what appears to be an ad for a BMW car then when you click for further info you get a 404 error.

Looking into it. Should have been a separate forum support question though as nearly missed it tagged onto this topic.

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