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Changes To British Passport Services In Thailand


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I am using this address to contact vfsglobal to make an appointment

[email protected]

Is this correct? As all I get is automated response without ever getting an appointment?

There have been a couple of reports of problems when using 'custom' email addresses: try using a generic gmail address and see if that helps.

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OK I sent an email this morning with my 'custom' email, got the using automated response, still waiting for a human reply 3 hours later.

I have now sent a an email using an gmail account, again got the automated response.

Lets see what happens.

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OK I sent an email this morning with my 'custom' email, got the using automated response, still waiting for a human reply 3 hours later.

I have now sent a an email using an gmail account, again got the automated response.

Lets see what happens.

I recently applied for an appointment at Trendy, once I had sent my email request I received the auto response virtually immediately and then a couple of hours later I received a very nice email from Trendy confirming my first choice of appointment. My email was sent from gmail and it seems that currently they are doing quick turnarounds, I hope this helped and you get your confirmation email shortly

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My recent appointment request was answered within 2/3 hours. Whereas another poster didn't get his response for 2 to 3 days.

Difference between our requests was that mine wanted an appointment within six days whereas the other poster wanted his after about a couple of weeks.

Maybe they respond sooner to emails requesting earlier appointments?

Edit - just seen your recent email of success. Good news.

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My recent appointment request was answered within 2/3 hours. Whereas another poster didn't get his response for 2 to 3 days.

Difference between our requests was that mine wanted an appointment within six days whereas the other poster wanted his after about a couple of weeks.

Maybe they respond sooner to emails requesting earlier appointments?

Edit - just seen your recent email of success. Good news.

No, I asked months ahead, next or same day day response.

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Yes, you can have two passports. Many oil patch workers have two. You need a letter from a company stating why when you apply.

I have two British passports and work in the oil patch I just sent a mail to Trendy today asking for an appointment on Thursday afternoon and 3 hours later they sent me a confirmation letter.

You are correct you need a letter from the company to explain the reason why you need to hold two passports. I have held two passports for more than 30 years

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Just checking if any guys living here have two British passports and they have recently renewed one of the two at Trendy.

I renewed both of mine at Trendy within 6 weeks of each other at the start of this year. I needed a letter from my agency for each renewal explaining the need as well as mentioning the 'second' passport in the 'additional comments' part of each application. I retained both 'old' passports while the new ones were being made and sent from the UK although I understand they may have recently changed that procedure and allow old passport retention on the first renewal only with the second renewal requiring that the old passport be submitted with the application.

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Just checking if any guys living here have two British passports and they have recently renewed one of the two at Trendy.

I renewed both of mine at Trendy within 6 weeks of each other at the start of this year. I needed a letter from my agency for each renewal explaining the need as well as mentioning the 'second' passport in the 'additional comments' part of each application. I retained both 'old' passports while the new ones were being made and sent from the UK although I understand they may have recently changed that procedure and allow old passport retention on the first renewal only with the second renewal requiring that the old passport be submitted with the application.

Yes that appears to be the deal as per the mail I received from Liverpool recently. I will get the full story on Thursday but I will take the mails that I received from the UK to show Trendy as they may not be up to speed on the two passport renewals. On the passport that will be sent to the UK they confirmed they will chop the corner and return with the new one.

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Just checking if any guys living here have two British passports and they have recently renewed one of the two at Trendy.

I renewed both of mine at Trendy within 6 weeks of each other at the start of this year. I needed a letter from my agency for each renewal explaining the need as well as mentioning the 'second' passport in the 'additional comments' part of each application. I retained both 'old' passports while the new ones were being made and sent from the UK although I understand they may have recently changed that procedure and allow old passport retention on the first renewal only with the second renewal requiring that the old passport be submitted with the application.

Yes that appears to be the deal as per the mail I received from Liverpool recently. I will get the full story on Thursday but I will take the mails that I received from the UK to show Trendy as they may not be up to speed on the two passport renewals. On the passport that will be sent to the UK they confirmed they will chop the corner and return with the new one.

Why does one of your passports (as opposed to copies of it) need to be sent to the UK?

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Just checking if any guys living here have two British passports and they have recently renewed one of the two at Trendy.

I renewed both of mine at Trendy within 6 weeks of each other at the start of this year. I needed a letter from my agency for each renewal explaining the need as well as mentioning the 'second' passport in the 'additional comments' part of each application. I retained both 'old' passports while the new ones were being made and sent from the UK although I understand they may have recently changed that procedure and allow old passport retention on the first renewal only with the second renewal requiring that the old passport be submitted with the application.

Yes that appears to be the deal as per the mail I received from Liverpool recently. I will get the full story on Thursday but I will take the mails that I received from the UK to show Trendy as they may not be up to speed on the two passport renewals. On the passport that will be sent to the UK they confirmed they will chop the corner and return with the new one.

Why does one of your passports (as opposed to copies of it) need to be sent to the UK?

Maybe it is a change of policy or he is replacing BOTH passports at the same time? Mine were done separately so I kept both 'old' ones while the new ones were being issued and the Trendy staff lopped the corners off the old ones after I had verified the new passports were correct.

If it is a simultaneous renewal, then the applicant can retain the 'old' passport that enables/qualifies his presence in Thailand and according to Thai law, needs to be in the aliens possession. The other old one doesn't have any legal requirement to be retained so can be surrendered at the time of application?

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