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Changes To British Passport Services In Thailand


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.... and my response:-

Dear Ms McCarthy,

Thank you for your prompt response which is appreciate.

I have written separately about the "law" in Thailand that requires you to retain your passport at all times.

I cannot find (and others have failed to provide) the specific legal reference for this point. It may have become common practice but I am yet to be convinced that it is actually a legal requirement.

I simply mention this because it may have an influence on your procedures if it is found NOT to be a LEGAL requirement.

You will be aware that the natives in Thailand are restless over the recent changes. If you are genuinely interested in feedback here is a link to Thai Visa.com where there have been 790 posts on the subject:-

http://www.thaivisa.com/forum/topic/713867-changes-to-british-passport-services-in-thailand/page-32#entry7761595

Thank you for listening again.

Regards

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Reading the last few posts it would make sense if holders of Thai driving licences could use them as an ID cards while their passports were in the post as per the likes of Malaysia.

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Just posting the (standard) reply to my earlier feedback:-

Good Afternoon
Thank you for your email.
There is a legal requirement for all British Citizens in Thailand to retain their passport on their persons at all times. In order to consider an application to renew a British passport HM Passport Office requires sight of the original passport and any other supporting documents. To achieve this, in light of the challenges presented by local Thai law, applicants for a British Passport in Thailand are required to travel in person to the office of a HM Passport Office representative for them to view the original document(s) and verify photocopies as being true replicas as the originals. In the case of Thailand our representative is the UK Visa Application Centre in Bangkok . This allows the customer to continue to meet the legal requirement of keeping their passport with them at all times. In order to ensure public protection and that passport once replaced cannot be reused for illegal purposes should it be intercepted by a third party it is important that the replaced passport is physically cancelled. To ensure this takes place, once the passport is printed it is dispatched back to the UK Visa Application Centre in Bangkok . The customer must then present their “old” passport to the UK Visa Application Centre for it to be physically cancelled and to be presented with their new passport. Whilst HM Passport Office are always seeking to improve its processes and aim to achieve a good customer experience these processes are in place so that customers can observe local in country laws whilst they obtain their new travel documents. There is currently no other alternative means by which customers in Thailand may apply.
Turning to your other points we will pass your feedback on to the relevant department so that they can consider your views when planning future application procedures.
Regards

Jacqueline McCarthy

Yes, pretty much the exact text I got from HMPO in my letter from them on the 17th April - posted on this thread a few pages ago -#635.

Looks like they are 'on message' now, so we need to be also pointing the other short comings in their system.

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.... and my response:-

Dear Ms McCarthy,

Thank you for your prompt response which is appreciate.

I have written separately about the "law" in Thailand that requires you to retain your passport at all times.

I cannot find (and others have failed to provide) the specific legal reference for this point. It may have become common practice but I am yet to be convinced that it is actually a legal requirement.

I simply mention this because it may have an influence on your procedures if it is found NOT to be a LEGAL requirement.

You will be aware that the natives in Thailand are restless over the recent changes. If you are genuinely interested in feedback here is a link to Thai Visa.com where there have been 790 posts on the subject:-

http://www.thaivisa.com/forum/topic/713867-changes-to-british-passport-services-in-thailand/page-32#entry7761595

Thank you for listening again.

Regards

Good point re the 'law' in Thailand on always holding a passport - wish someone could actually cite the specific act that has promulgated what is quite possibly an urban myth.

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Reading the last few posts it would make sense if holders of Thai driving licences could use them as an ID cards while their passports were in the post as per the likes of Malaysia.

Yes, personally, I always provide my Thai driving license at banks, shops, businesses, whenever I am asked for my passport - no one has ever argued with me yet.

Haven't tried this particular ruse with Immigration though!...

Edited by digitalchromakey
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Reading the last few posts it would make sense if holders of Thai driving licences could use them as an ID cards while their passports were in the post as per the likes of Malaysia.

I agree and I have see other threads mentioning it is not a requirement in Thai law. What should be acceptable is a certified copy of visa/extension of stay, photo page etc from Thai Immigration or the local police confirming your status to remain in Thailand whilst the passport is in the process of renewal/replacement. Maybe our Embassy could work on something like that on our behalf.

Ah well just an idea, while I still wait.

Edited by watso63
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.... and my response:-

Dear Ms McCarthy,

Thank you for your prompt response which is appreciate.

I have written separately about the "law" in Thailand that requires you to retain your passport at all times.

I cannot find (and others have failed to provide) the specific legal reference for this point. It may have become common practice but I am yet to be convinced that it is actually a legal requirement.

I simply mention this because it may have an influence on your procedures if it is found NOT to be a LEGAL requirement.

You will be aware that the natives in Thailand are restless over the recent changes. If you are genuinely interested in feedback here is a link to Thai Visa.com where there have been 790 posts on the subject:-

http://www.thaivisa.com/forum/topic/713867-changes-to-british-passport-services-in-thailand/page-32#entry7761595

Thank you for listening again.

Regards

I don't know about others, but nobody at Trendy asked to see my passport. As for verifying the photocopies, "helpful girl" got me to sign each of the photocopies and then added her "Certified True Copy" stamp. Having read HMPO's letter, it seems that they think the VFS staff are verifying/certifying the photocopies, not the applicants.

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.... and my response:-

Dear Ms McCarthy,

Thank you for your prompt response which is appreciate.

I have written separately about the "law" in Thailand that requires you to retain your passport at all times.

I cannot find (and others have failed to provide) the specific legal reference for this point. It may have become common practice but I am yet to be convinced that it is actually a legal requirement.

I simply mention this because it may have an influence on your procedures if it is found NOT to be a LEGAL requirement.

You will be aware that the natives in Thailand are restless over the recent changes. If you are genuinely interested in feedback here is a link to Thai Visa.com where there have been 790 posts on the subject:-

http://www.thaivisa.com/forum/topic/713867-changes-to-british-passport-services-in-thailand/page-32#entry7761595

Thank you for listening again.

Regards

I don't know about others, but nobody at Trendy asked to see my passport. As for verifying the photocopies, "helpful girl" got me to sign each of the photocopies and then added her "Certified True Copy" stamp. Having read HMPO's letter, it seems that they think the VFS staff are verifying/certifying the photocopies, not the applicants.

Oh the ironing 555. I have Thai Builders building a granny flat out the back. They're really good at following simple instructions too 555.

Sent from my GT-N5100 using Thaivisa Connect Thailand mobile app

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Has anyone as yet had a new Passport returned, sine the new rules applied?

I would not have thought so the new rules only came in about one month ago.

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Has anyone as yet had a new Passport returned, sine the new rules applied?

I would not have thought so the new rules only came in about one month ago.

Sorry for this again: Sent 28 Feb, received Liverpool 7 Mar, Fee paid 10 Mar. Still no idea when it will be here.

I gave it plenty of time, aware of the 9 months addition onto new passport. Passport expires 28 Oct, Extension of Stay Based on Retirement 23 Jul. Just thought if there's a problem, I will have enough time to sort it out. I'm glad I did now.

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I emailed VFS to make an appointment and they havent replied, any idea on how long we have to wait for a reply?

i emailed VFS at 83o this morning and got a reply at 11 45.got an appointment for june 9th

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I emailed VFS to make an appointment and they havent replied, any idea on how long we have to wait for a reply?

i emailed VFS at 83o this morning and got a reply at 11 45.got an appointment for june 9th

Thanks petetahkli for your quick reply, glad you got an appointment sorted. I emailed them on Wednesday morning to this email address: [email protected] but still no reply yet, will resend today thanks for your help! smile.png

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