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Changes To British Passport Services In Thailand


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I emailed VFS to make an appointment and they havent replied, any idea on how long we have to wait for a reply?

i emailed VFS at 83o this morning and got a reply at 11 45.got an appointment for june 9th

Did you put 9 June as a preference? That's 6 weeks away.

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I emailed VFS to make an appointment and they havent replied, any idea on how long we have to wait for a reply?

i emailed VFS at 83o this morning and got a reply at 11 45.got an appointment for june 9th

Did you put 9 June as a preference? That's 6 weeks away.

yes i wanted that day

Edited by ubonjoe
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Today i went to the Trendy passport office to ask some questions, when the lift door opened the complete area was jam packed and it was about four rows deep at the reception. I then thought FTS and left the building.

Just checking if anyone who has two British passports has applied to renew one of their passports. When i had one of my two passports renewed at Hong Kong they asked for a copy of a letter from my employer why i need to have two passports and all was good.

After checking the previous posts here the passport staff are not very switched on so it would be interesting to hear from another person who has went through this application.

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Today i went to the Trendy passport office to ask some questions, when the lift door opened the complete area was jam packed and it was about four rows deep at the reception. I then thought FTS and left the building.

Just checking if anyone who has two British passports has applied to renew one of their passports. When i had one of my two passports renewed at Hong Kong they asked for a copy of a letter from my employer why i need to have two passports and all was good.

After checking the previous posts here the passport staff are not very switched on so it would be interesting to hear from another person who has went through this application.

Hi Isan Ferang.

I was at Trendy yesterday May 2nd too, 3.00pm appointment, It was as you say jam packed, seems they were double booked as the Office was newly opened they actually made appointments for May 1st, someone not realizing the 1st of May was a holiday and the VFS Offices would be closed.

We did however wait, they were 1 hour behind with appointments.

I have no Idea about your question with the 2 passport issues, but would like to add a few things here for the benefit of any TV members doing a renewal.

The Trendy Building is about 100m down Soi 13 on your right when entering from Sukhumvit Rd.

Car parking is available in the building, just drive past the main Trendy entry and it is on your right (the parking attendant will issue you a ticket, take it with you) .

There is photocopy and Photo office on your right as you enter the Lobby from Soi 13.

Make sure you copy every page of the Passport from cover to cover, even the back page with the micro chip, in colour.

For supporting documents proof of applicants address, table "A" they did accept a Translation of Thai ID card from Thai to English showing the address of the applicant, in this case both applicants were dual nationals.

​I wouldn't recommend turning up without an appointment as they did have a list and I had to point out our time and place on the list I did also take a printout of the email confirming the appointment date and time. Toilets are available on the 28th floor, no photocopy machine though. The lady at desk 11 was very helpful and obviously over worked, we were told to expect about 4-5 weeks before the passport would be back at Trendy, then they will call or e-mail to come and pick up, bringing the expiring Passport as proof of ID.

When your done with the process, pop down to the ground floor to Tom and Toms Coffee shop, de-stress and have a nice cuppa, get the cashier at Tom & Tom's to stamp your parking ticket and that was enough to satisfy the parking attendant, " free". This was our experience.

I hope its not that chaotic every day! just bear in mind the same Office does, PP renewals for the UK, Visas to UK, and Visas for Australia too, there were well over 100 persons inside beyond security.

Now the wait to see if anything else is required from the processing dept in the UK.

Regards BW.

They've had my application in Liverpool for 8 weeks now. Chin up old chap. :-(

Sent from my GT-N5100 using Thaivisa Connect Thailand mobile app

Edited by watso63
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It is about a month since I visited VFS and my card payment was processed on 16th April.

I do not expect anything until at least until the end of May.

Next consideration is expiry of my permission to say on 19th June.

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Perhaps somebody should put pressure on the embassy if they have to wait an excessive amount of time to get a new passport. Ask them to give you a letter to take to immigration to apply for the following extension allowed in police order 777/2551.

2.28 In the case of necessity, with certification or request made by an embassy or consulate:

(1) In the case of necessity, each permission shall be granted for no more than 30 days of stay.

(2) For training only, each permission shall be granted for no more than 90 days of stay.

(1) Must have been confirmed and requested by the embassy or consulate.
(2) In the case of training, said alien must have been granted a non-immigrant visa (NON-IM).
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Perhaps somebody should put pressure on the embassy if they have to wait an excessive amount of time to get a new passport. Ask them to give you a letter to take to immigration to apply for the following extension allowed in police order 777/2551.

2.28 In the case of necessity, with certification or request made by an embassy or consulate:

(1) In the case of necessity, each permission shall be granted for no more than 30 days of stay.

(2) For training only, each permission shall be granted for no more than 90 days of stay.

(1) Must have been confirmed and requested by the embassy or consulate.

(2) In the case of training, said alien must have been granted a non-immigrant visa (NON-IM).

Thanks for the advice Ubonjoe. Nice to know there are options out there. I've still got plenty of time but I'm sure someone, somewhere may need it.

Sent from my GT-N5100 using Thaivisa Connect Thailand mobile app

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<script type='text/javascript'>window.mod_pagespeed_start = Number(new Date());</script>

Perhaps somebody should put pressure on the embassy if they have to wait an excessive amount of time to get a new passport. Ask them to give you a letter to take to immigration to apply for the following extension allowed in police order 777/2551.

2.28 In the case of necessity, with certification or request made by an embassy or consulate:

(1) In the case of necessity, each permission shall be granted for no more than 30 days of stay.

(2) For training only, each permission shall be granted for no more than 90 days of stay.

(1) Must have been confirmed and requested by the embassy or consulate.
(2) In the case of training, said alien must have been granted a non-immigrant visa (NON-IM).

What a good idea !

Wonder what the BE will want to charge for such a letter which given the circumstances should be free

edit

correct typo

Edited by thepool
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Today i went to the Trendy passport office to ask some questions, when the lift door opened the complete area was jam packed and it was about four rows deep at the reception. I then thought FTS and left the building.

Just checking if anyone who has two British passports has applied to renew one of their passports. When i had one of my two passports renewed at Hong Kong they asked for a copy of a letter from my employer why i need to have two passports and all was good.

After checking the previous posts here the passport staff are not very switched on so it would be interesting to hear from another person who has went through this application.

Those that have followed this thread from the beginning will by now appreciate that VFS trendy is appointed by the UK Government's HMPO to function purely as a very expensive post box due to HMPO's cost saving and security concerns.

VFS would not have been able to give you any advice, in fact currently they can hardly even read or write English.

Had you persevered with the crush, probably the best you would have got from them was to be referred to the UK HMPO Website.

VFS do not have any information on their website and no telephone helpline - as far as passport issuance advice goes, they are a complete waste of space.

You should contact HMPO Newport directly and ask them as to what is required to renew a second passport, you would be wasting you time going back to Trendy with out firs thaving an answer to your question and required papers in hand.

HMPO Newport are the ones that can give advice you on any special procedures that are not outlined on the HMPO website.

HMPO enquiries email address [email protected].

HMPO telephone helpline in the UK to check +443002220000, it's not a rip off premium line, but you would pay for the cost of an international call to a UK Land Line, else use Skype I've checked it and it works at 1.4p per minute.

Allow 15 minutes for the call including navigating menus ID collection and time on hold while they check the answer to your question.

purely

Edited by digitalchromakey
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This thread should now be PINNED

And renamed

HOW TO KNOCK YOUR HEAD UP AGAINST A BRICK WALL

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Thought I would try this email to HMPO:-

Dear Sirs,
I attended Vfs offices in Bangkok on 9th April to process my renewal application.
On 16th April the card payment was processed.
The minimum application processed time is stated as 4 weeks - which correlates to the ACTUAL time taken when previously processed through Hong Kong.
I am now hearing stories of renewals taking over 8 weeks to be processed.
This is now a matter of grave concern for me as I have permission to stay in Thailand until 19th June - some 8/9 weeks from when I eventually got an appointment at Vfs i.e. I thought I had sensibly planned the timing of renewal.
If for any reason the passport renewal is not completed well before 19th June I will be in the position of residing in Thailand illegally - no passport and no permission to stay.
I would ideally like your assurance that I am being unduly concerned and that the passport will be delivered back to me in a timely manner. Failing that I would appreciate your advice as to exactly what I should do if my new passport is not in my hands by, say, 12th June.
Regards
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Thought I would try this email to HMPO:-

Dear Sirs,

I attended Vfs offices in Bangkok on 9th April to process my renewal application.

On 16th April the card payment was processed.

The minimum application processed time is stated as 4 weeks - which correlates to the ACTUAL time taken when previously processed through Hong Kong.

I am now hearing stories of renewals taking over 8 weeks to be processed.

This is now a matter of grave concern for me as I have permission to stay in Thailand until 19th June - some 8/9 weeks from when I eventually got an appointment at Vfs i.e. I thought I had sensibly planned the timing of renewal.

If for any reason the passport renewal is not completed well before 19th June I will be in the position of residing in Thailand illegally - no passport and no permission to stay.

I would ideally like your assurance that I am being unduly concerned and that the passport will be delivered back to me in a timely manner. Failing that I would appreciate your advice as to exactly what I should do if my new passport is not in my hands by, say, 12th June.

Regards

Bearing in mind there is a bank holiday on Monday, I will wait unti Wednesday before submitting another email status enquiry.

It wouldn't surprise me if you get a "Dear Sir, as you are aware, there have been some important procedural changes for the renewal of passports from the Kingdom of Thailand, blah, blah, blah".

Even though the procedures at the Liverpool end should be the same except maybe posting back to Trendy in bulk mail.

I wonder what goes on there and why it takes weeks to sort. Employee A does one part, then goes to Employee B, C, D who may be off work for a week or two due to stress and sits in an inbox. Would just like to be a fly on the wall. Ho hum.

Sent from my GT-N5100 using Thaivisa Connect Thailand mobile app

Edited by watso63
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Final update from me - received my new passport at last yesterday evening, eight weeks and one day after posting my application.

I applied directly to Liverpool, before the VFS changes came in. Didn't hear a peep out of Liverpool until I received my new passport. So there is no notification whatsoever when your passport is issued, nor when it's mailed out to you.

My already-extended tourist visa expires in just over a week, so just in the nick of time really.

I believe I now need to go to the British Embassy to get the new passport certified as an original, after which I'll be able to leave the country by presenting both new and old passports. From what I've read, this is done in person, at no charge, while you wait. We shall see...

PS. None of my supporting materials have been returned yet, just the new passport itself. I believe they're supposed to follow later. No rush on that front, although I really don't see why they can't return everything in one package!

Edited by thatmanagain
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