Online 90 day reporting available from April 1st

[ubonjoe 47,486]

7 minutes ago, JohnnyBKK said:

My record could not be found ? What I'm doing wrong ??

Possibly something you entered incorrectly in one of the required fields marked with a *.

Did you use the drop down menu for a your nationality. Entered all of your arrival card number (letters and digits).

Have you gotten an new passport since your last entry. If yes that is the reason. Same for a arrival prior to 2013.

[JohnnyBKK 405]

3 minutes ago, ubonjoe said:

Possibly something you entered incorrectly in one of the required fields marked with a *.

Did you use the drop down menu for a your nationality. Entered all of your arrival card number (letters and digits).

Have you gotten an new passport since your last entry. If yes that is the reason. Same for a arrival prior to 2013.

I have only the departure card, I don't have the arrival card. I used the number from departure card.

 

Arrived on 4 June 2019.

 

Nationality was auto written in english and thai so I guess it was correctly selected.

[lopburi3 9,856]

8 minutes ago, JohnnyBKK said:

I have only the departure card, I don't have the arrival card. I used the number from departure card.

 

Arrived on 4 June 2019.

 

Nationality was auto written in english and thai so I guess it was correctly selected.

Note you say arrived rather than last reported.  How long is your permitted stay?  If only 90 days there is no report to make.  You have to leave or extend your stay.

[JohnnyBKK 405]

Just now, lopburi3 said:

Note you say arrived rather than last reported.  How long is your permitted stay?  If only 90 days there is no report to make.  You have to leave or extend your stay.

1 year.

[ubonjoe 47,486]

8 minutes ago, JohnnyBKK said:

I have only the departure card, I don't have the arrival card. I used the number from departure card.

Same number.

You might want try later. Sometimes the message comes up if the system cannot access the database where the records are stored.

 

 

[lopburi3 9,856]

1 minute ago, JohnnyBKK said:

1 year.

You have a non immigrant O-A visa from home country Thai Consulate?  Or another type of visa?

[JohnnyBKK 405]

11 minutes ago, lopburi3 said:

You have a non immigrant O-A visa from home country Thai Consulate?  Or another type of visa?

Elite

[JohnnyBKK 405]

Now when trying to submit 90 days report I get this : 

[ubonjoe 47,486]

9 hours ago, JohnnyBKK said:

Now when trying to submit 90 days report I get this : 

That is message that did not come up before I was writing about.

It means you record could not be found. Try again and only enter the info for the required fields.

[dia1 76]

I'm getting this "For further information..." message as well. Tried Firefox, Chrome, Safari..

I tried the iOS app, but the app doesn't send me a confirmation link to even let me into the system. I'm about to pull my hair out.

Edited August 21, 2019 by dia1

[JohnnyBKK 405]

12 hours ago, ubonjoe said:

That is message that did not come up before I was writing about.

It means you record could not be found. Try again and only enter the info for the required fields.

I've tried everything, filling and not filling the non required fields, I tried different nationalities, nothing works. They could at least tell us what is the problem in the error message.

[Caspersfriend 159]

From my personal experience the app works fine for TM47 (90-day) submission. Filed mine at 10am today and approved at 4pm; Chiang Mai. If you have successfully done online reporting before it already contains your address info and previous reports. Includes a GPS location .. which the app can input for you.

[dia1 76]

19 minutes ago, Caspersfriend said:

From my personal experience the app works fine for TM47 (90-day) submission. Filed mine at 10am today and approved at 4pm; Chiang Mai. If you have successfully done online reporting before it already contains your address info and previous reports. Includes a GPS location .. which the app can input for you.

 

App registration is broken. When you "register" it says it will send you an email but never does. (Yes, I've checked junk/spam... no email). If you click "forgot password" to try to get the email resent.. no email. If you try to re-register, it says "Already registered. Please verify email."

 

Piece of garbage APP!

[dia1 76]

After 3 days of waiting, I finally got a registration link in the mail for the App. This is the last day that I would be able to do the 90-day report online.

 

I entered my information, and when I try to submit, it just says "Report must be completed no more than 15 days and no less than 7 days from due date (see example)"... I looked at their example several times, and I have 10 fingers and toes I can count on as well. II am on the last day I am able to submit. There are two 4-digit numbers in the app that it says you can call for help. The first number doesn't work, but the second one did.

 

When I told the lady my due date on my last 90-day report form, she confirmed its the last day. She could offer me no assistance... didn't even ask for my passport number. She told me I should try to do it online instead of the app, and when I told her I have tried every browser on multiple computers, she told me to contact immigration directly and gave me a number. I read the number back to her. Then she asked me if I wanted information on the form I needed to do the 90 day report when I arrive at immigration office. She knew before I even got off the phone with her that I wasn't going to get any help from anyone.

 

When I called the number she gave me, that number just beeps a few times and disconnects.

 

A million attempts over the last few days. Safari, Chrome, Firefox, Internet Explore. iOS App. Android App

 

I've wasted hours with this over the last few days and made zero progress. An absolute nightmare.

Edited August 23, 2019 by dia1

[AAArdvark 810]

2 hours ago, dia1 said:

After 3 days of waiting, I finally got a registration link in the mail for the App. This is the last day that I would be able to do the 90-day report online.

 

I entered my information, and when I try to submit, it just says "Report must be completed no more than 15 days and no less than 7 days from due date (see example)"... I looked at their example several times, and I have 10 fingers and toes I can count on as well. II am on the last day I am able to submit. There are two 4-digit numbers in the app that it says you can call for help. The first number doesn't work, but the second one did.

 

When I told the lady my due date on my last 90-day report form, she confirmed its the last day. She could offer me no assistance... didn't even ask for my passport number. She told me I should try to do it online instead of the app, and when I told her I have tried every browser on multiple computers, she told me to contact immigration directly and gave me a number. I read the number back to her. Then she asked me if I wanted information on the form I needed to do the 90 day report when I arrive at immigration office. She knew before I even got off the phone with her that I wasn't going to get any help from anyone.

 

When I called the number she gave me, that number just beeps a few times and disconnects.

 

A million attempts over the last few days. Safari, Chrome, Firefox, Internet Explore. iOS App. Android App

 

I've wasted hours with this over the last few days and made zero progress. An absolute nightmare.

Since you are using the app, try also using the 90 reporting calculator app.  I have been using that app to calculate the days and it has always been correct for me.