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Tywais

Immigration Promenada One Stop Service v2

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I drove past the airport immigration and they are doing construction to make a slightly bigger awning/roof for the outside waiting area, so it looks like the "moving all operations to Promenada" was a total head fake.

Rumors what do you want to believe. I heard one they were moving every thing back there in May another that they were going to build a new building at the airport and every thing would be back there another that they are going to move it all over to the Promenada.

I also heard that people over there had been told to come back tomorrow.

Can some one start a positive rumor?

Here is one that is really a fact.

I was standing inside the Promenada office and talking to a few people the other night after 5:00. There was about ten applicants sitting there waiting and the office was open and the girl at the 90 day desk was still processing applicant's papers.

Another time I walked by there at 6:00 at night and all though there was no applicants there they still had staff working. Can you imagine if the staff took the time to do that paper work during the regular working hours.

NorthernJohn, your second paragraph is in no way related to the first paragraph of your post. What does the fact that the staff sometimes works a few extra hours have to do with whether the old office is closing or being enlarged?

Nothing

What does the old office getting a little refurbishing have to do with the Promenada. Just passing on honest information as was Trugillo. Why do you have a problem with that? You asked for others to report. Now you don't like it when I do.

I like to give them some credit. The staff is not the problem it is from higher up. A place neither you or I can reach.

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I drove past the airport immigration and they are doing construction to make a slightly bigger awning/roof for the outside waiting area, so it looks like the "moving all operations to Promenada" was a total head fake.

Rumors what do you want to believe. I heard one they were moving every thing back there in May another that they were going to build a new building at the airport and every thing would be back there another that they are going to move it all over to the Promenada.

I also heard that people over there had been told to come back tomorrow.

Can some one start a positive rumor?

Here is one that is really a fact.

I was standing inside the Promenada office and talking to a few people the other night after 5:00. There was about ten applicants sitting there waiting and the office was open and the girl at the 90 day desk was still processing applicant's papers.

Another time I walked by there at 6:00 at night and all though there was no applicants there they still had staff working. Can you imagine if the staff took the time to do that paper work during the regular working hours.

NorthernJohn, your second paragraph is in no way related to the first paragraph of your post. What does the fact that the staff sometimes works a few extra hours have to do with whether the old office is closing or being enlarged?

Nothing

What does the old office getting a little refurbishing have to do with the Promenada. Just passing on honest information as was Trugillo. Why do you have a problem with that? You asked for others to report. Now you don't like it when I do.

I like to give them some credit. The staff is not the problem it is from higher up. A place neither you or I can reach.

I believe that in the previous 1000 Posts on this subject in this forum post

Most people now that the staff at immigration work after closing Hours to complete the days paperwork

This had been spoken about many times in other Posts Too

Just My Observation

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Rumors what do you want to believe. I heard one they were moving every thing back there in May another that they were going to build a new building at the airport and every thing would be back there another that they are going to move it all over to the Promenada.

I also heard that people over there had been told to come back tomorrow.

Can some one start a positive rumor?

Here is one that is really a fact.

I was standing inside the Promenada office and talking to a few people the other night after 5:00. There was about ten applicants sitting there waiting and the office was open and the girl at the 90 day desk was still processing applicant's papers.

Another time I walked by there at 6:00 at night and all though there was no applicants there they still had staff working. Can you imagine if the staff took the time to do that paper work during the regular working hours.

NorthernJohn, your second paragraph is in no way related to the first paragraph of your post. What does the fact that the staff sometimes works a few extra hours have to do with whether the old office is closing or being enlarged?

Nothing

What does the old office getting a little refurbishing have to do with the Promenada. Just passing on honest information as was Trugillo. Why do you have a problem with that? You asked for others to report. Now you don't like it when I do.

I like to give them some credit. The staff is not the problem it is from higher up. A place neither you or I can reach.

I believe that in the previous 1000 Posts on this subject in this forum post

Most people now that the staff at immigration work after closing Hours to complete the days paperwork

This had been spoken about many times in other Posts Too

Just My Observation

True I myself have posted it.

But they did not mention that they were still processing people for the 90 day.

Edit

that is after 5:00 with people still siting there waiting. Big difference.

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Most people now that the staff at immigration work after closing Hours to complete the days paperwork

You're correct at least based upon what the Immigration people said during their talk to the Expat Club a year ago October. One of the Immigration people mentioned that some nights there are some people there until 10PM or later completing various paperwork, mail-in address reports, etc..

Although that's likely true, there's still no reasonable excuse for the lousy service out there. There's no reason, for example, that one Immigration officer can't handle 5-6 annual visa extensions an hour. And it's absolutely crazy to me that the 2 (at times) officers who handle such matters - senior members who know what they're doing and what documents are needed - can't approve and stamp the passports on the spot. The notion that all of the documents have to be looked at (I doubt that actually) and signed by the top guy is totally unnecessary and indicative that the top dude has no clue about delegating authority or how to run an office.

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Besides they may be building another building there

Ahyayai!!

Mother of Christ! Please read what I posted or have a native English speaker translate it for you.

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Besides they may be building another building there

Ahyayai!!

Mother of Christ! Please read what I posted or have a native English speaker translate it for you.

Please do not pick out the parts you like to make your self look good.

What was said was.

"Besides they may be building another building there. RUMOR is they own the property next door."

It would appear you need a translator as obviously English is not your first language. They could then have two possibly more buildings there.

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Most people now that the staff at immigration work after closing Hours to complete the days paperwork

You're correct at least based upon what the Immigration people said during their talk to the Expat Club a year ago October. One of the Immigration people mentioned that some nights there are some people there until 10PM or later completing various paperwork, mail-in address reports, etc..

Although that's likely true, there's still no reasonable excuse for the lousy service out there. There's no reason, for example, that one Immigration officer can't handle 5-6 annual visa extensions an hour. And it's absolutely crazy to me that the 2 (at times) officers who handle such matters - senior members who know what they're doing and what documents are needed - can't approve and stamp the passports on the spot. The notion that all of the documents have to be looked at (I doubt that actually) and signed by the top guy is totally unnecessary and indicative that the top dude has no clue about delegating authority or how to run an office.

There's no reason, for example, that one Immigration officer can't handle 5-6 annual visa extensions an hour.

In theory yes, but in practicability no. The biggest drawbacks are the people that turn up at immigration with inadequate documents and paperwork or discrepancies in their paperwork, uncompleted paperwork or don`t qualify for a retirement visa/extension testing their luck.. They are people that are gumming up the works. 1 person not showing immigration what they want to see can take twice or three times the amount of time to process, even longer.

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Probably already been asked, but 41 pages is a bit much to wade through, anyone know what time one has to be at the Promenada in order to get a tourist visa extension ? Queue wise

Hi Luke, arrived 2 days ago for visa extension, Promenada, 10.am. Queued for 2 hours to arrive at the number 2 position when they broke for lunch. Back at 1.00 pm we had saved places for each other, started again at no 2. Processing then took about 2 further hours.

One thing be warned, the photo requirement is a slightly different size to the standard passport photo requirement, there is a service out there that we were sent to: 200 baht.

Their system is painfully slow. For example I have a card that shows I stay a stones throw from Thapae Road, it still took the young man on the desk literally 5 minutes to work out exactly where Thapae Road was, maybe he has been assigned from another part of Thailand, that happens.

Visitor from Europe on his first visit asked: " If this is what it is like why would people want to retire here? " Good question I thought, perceptive. There must be an answer to that in a sealed envelope camouflaged deep inside a temple somewhere.

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Visitor from Europe on his first visit asked: " If this is what it is like why would people want to retire here? "

Because you only need to do it once a year and in the big picture, it's inconsequential.

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There's no reason, for example, that one Immigration officer can't handle 5-6 annual visa extensions an hour.

In theory yes, but in practicability no. The biggest drawbacks are the people that turn up at immigration with inadequate documents and paperwork or discrepancies in their paperwork, uncompleted paperwork or don`t qualify for a retirement visa/extension testing their luck.. They are people that are gumming up the works. 1 person not showing immigration what they want to see can take twice or three times the amount of time to process, even longer.

Whenever or wherever somebody arrives in Thailand they must pass through Immigration Control. The I/O's manning the desks are not high ranking officers and yet they are empowered to decide who comes in and who does not. They do not then pass the passports of those they approve to a senior officer for double-checking [to sit in a pile until said senior officer is available to sanction their decision, nor are they sent to another office if a senior officer is not available on site] just imagine the mayhem that would ensue if that were the case.

Deciding who enters the country is a far more significant decision than who stays here; much more likely to weed out the undesirables/those with dodgy passports/those who are black-listed/those who are on the wanted list of another country. These I/O's are empowered and their decision is final. If the person denied is unhappy with the outcome then, and only then, is a higher authority brought into the process.

With the greatest respect to those who process visa extensions, the fact that someone's application for extension doesn't have the right colour background on the photo, or is 2000 Baht short on the money in the bank during the seasoning period [yes this happened to a good friend due to ever-fluctuating exchange rates] is insignificant if the safety of the country is the real motive. And yet these decisions apparently must be double-checked by a senior officer.

I for one am not a circus animal and have never had the inclination [nor lately the ability] to jump through hoops. However, if things do not improve the next time my extension comes around ..................

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Hi guys,I have to do the yearly marriage visa extension before Jan 10th,but can't find any calendar,what days the Immigration will be closed over this busy with holidays time...anybody knows?

Also,what time will be suitable to join the cue to actually make sure to get the number?...Thanks

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Closed , New Years Eve and New Years Day.

The 28th, 29th and 30th will therefore be very busy, as will the 4th to the 8th most likely. Christmas Day might be a good bet if you want to avoid the crowds.

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I'm following this topic thread and may have missed something about what documents etc that CM Immigration are looking for. Please be mindful that I'm not being facetious or sarcastic here and I'd appreciate it if responses weren't. I have been getting my Marriage Visa stamp for 6 years from Chiang Mai and despite my following Thaivisa and looking at the CM Immigration website, there is always something different they require every time, which most people aren't aware of. Don't get me wrong, not always major or difficult, but time consuming for both applicants and staff, with an obvious knock-on effect. Has anyone, perhaps NancyL or others who try to help out the community, ever tactfully spoken to CM Immigration about providing an up to date source of information, which may help them and their customers?

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I'm following this topic thread and may have missed something about what documents etc that CM Immigration are looking for. Please be mindful that I'm not being facetious or sarcastic here and I'd appreciate it if responses weren't. I have been getting my Marriage Visa stamp for 6 years from Chiang Mai and despite my following Thaivisa and looking at the CM Immigration website, there is always something different they require every time, which most people aren't aware of. Don't get me wrong, not always major or difficult, but time consuming for both applicants and staff, with an obvious knock-on effect. Has anyone, perhaps NancyL or others who try to help out the community, ever tactfully spoken to CM Immigration about providing an up to date source of information, which may help them and their customers?

The reason we can't get Imm. to provide an up-to-date listing of EXACTLY what documents are required for each type of extension is because they like to move the goal posts and make, say we say, "specialized" requirements depending upon their feelings at the time. So, the requirements can be different for different applicants. When asked about this in the past, they've said it's because they can exercise "discretion" and have "flexibility" in their enforcement.

I've been following this thread and could answer the question for retirement visa extensions at Imm. Prom, but I'm not up-to-speed about Marriage Extensions, which are still done at the old office.

Perhaps you could start a new post and ask for feedback from people who have recently had their marriage extensions processed there. Always a good idea to check just before you go into for your annual extension.

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In theory yes, but in practicability no. The biggest drawbacks are the people that turn up at immigration with inadequate documents and paperwork or discrepancies in their paperwork, uncompleted paperwork or don`t qualify for a retirement visa/extension testing their luck.. They are people that are gumming up the works. 1 person not showing immigration what they want to see can take twice or three times the amount of time to process, even longer.

This just isn't true.

They take the same time no matter how good or poor your paperwork is.

They are operating something we called in the UK a 'go slow'.

You work as slowly as you possibly can without getting dismissed from your post.

Missing a photocopy?

They have scanners and printers on their desk.

5 minutes to process each marriage or retirement extension.

Paperwork missing?

That doesn't stop them moving to the next applicant, then restarting when they come back.

But you know, pay a visa agent, and they don't pick any faults, no waiting, its all about the money.

Apologists are great, not only do they bend over at every opportunity, but they tell everyone else they should bend over as well!

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