masuk Posted February 12, 2016 Share Posted February 12, 2016 Does anyone know if AXA Insurance are still operating. I'm not getting replies to emails or phone calls. Called one listed number and got a guy who can't speak English. Link to comment Share on other sites More sharing options...
JESSVANPELT Posted February 12, 2016 Share Posted February 12, 2016 Yes there office is still open on Sukimvit road. There customer service has always been very bad. you probably will have to stop bother personally to take care of your business Link to comment Share on other sites More sharing options...
BuaBS Posted February 12, 2016 Share Posted February 12, 2016 I have AXA , and they do have a good customer service. In my province they don't have an office so I do everything by email , and it gets the job done. Yes sometimes it takes a few days , but they reply. Link to comment Share on other sites More sharing options...
mover Posted February 12, 2016 Share Posted February 12, 2016 I have got through to them Even spoke to a manager He promised to email me or call me But nothing after four days All I wanted to do was to renew my house insurance. Time to move on Link to comment Share on other sites More sharing options...
masuk Posted February 12, 2016 Author Share Posted February 12, 2016 I have got through to them Even spoke to a manager He promised to email me or call me But nothing after four days All I wanted to do was to renew my house insurance. Time to move on I'm having the same problems. No office here in Chiang Mai. Link to comment Share on other sites More sharing options...
BuaBS Posted February 13, 2016 Share Posted February 13, 2016 I have got through to them Even spoke to a manager He promised to email me or call me But nothing after four days All I wanted to do was to renew my house insurance. Time to move on I'm having the same problems. No office here in Chiang Mai. Unlikely for such a major city. 4 years ago I went there . It was a little north of opposite Carrefour on the superhighway. Nice man friendly and accomodating. Link to comment Share on other sites More sharing options...
masuk Posted February 13, 2016 Author Share Posted February 13, 2016 I have got through to them Even spoke to a manager He promised to email me or call me But nothing after four days All I wanted to do was to renew my house insurance. Time to move on I'm having the same problems. No office here in Chiang Mai. Unlikely for such a major city. 4 years ago I went there . It was a little north of opposite Carrefour on the superhighway. Nice man friendly and accomodating. I've been here four years and have never seen a Carrefour. emails and phones calls are not answered. Link to comment Share on other sites More sharing options...
Pib Posted February 13, 2016 Share Posted February 13, 2016 Yea, Big C bought Carrefour around 4 years ago....Carrefour stores got renamed to Big C Extra stores. Link to comment Share on other sites More sharing options...
topt Posted February 13, 2016 Share Posted February 13, 2016 One reason to use a good broker if you can find one. Premiums should be the same but they can handle any queries for you. I have Axa on the car via a broker. I can also recommend House Insurance with Safety Insurance Public Co Ltd (was taken out with NZI but now comes under Safety in Thailand.) I found slightly better cover with them over Axa when I compared. Link to comment Share on other sites More sharing options...
kamalabob2 Posted February 13, 2016 Share Posted February 13, 2016 I have Axa car insurance and Axa truck insurance through my insurance broker who is a Thai citizen, but educated at the American School in Bangkok. Eric Dohlon has been a licensed insurance broker for many years. He owns E & I Broker Company in Phuket, but it has been simple for me to arrange insurance for my health, home, motorbikes, auto, and truck through Eric and his bi-lingual staff even though I live in Buriram Province. Link to comment Share on other sites More sharing options...
BuaBS Posted February 13, 2016 Share Posted February 13, 2016 Yea, Big C bought Carrefour around 4 years ago....Carrefour stores got renamed to Big C Extra stores. Yes I know. But there are 2 Big C's on the eastern side of the superhighway. Axa was near the Carrefour which turned into a big c. I live up north but I'm with axa Chonburi , and I haven't been in chonburi in nearly 4 years. I used AXA chiang mai when I had an little accident and had it fixed at Isuzu CM. Link to comment Share on other sites More sharing options...
Greenside Posted March 9, 2016 Share Posted March 9, 2016 I have got through to them Even spoke to a manager He promised to email me or call me But nothing after four days All I wanted to do was to renew my house insurance. Time to move on I'm having the same problems. No office here in Chiang Mai. Unlikely for such a major city. 4 years ago I went there . It was a little north of opposite Carrefour on the superhighway. Nice man friendly and accomodating. Their Office is now next to KFC on Mahidol Road at Nong Hoi. Link to comment Share on other sites More sharing options...
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