webfact Posted July 18, 2016 Share Posted July 18, 2016 THAI wins Skytrax Most Improved Airline and Best Airline Lounge Spa AwardsBANGKOK, 19 July 2016 (NNT) – The government has congratulated national flag carrier Thai Airways International (THAI) for being voted the World’s Most Improved Airline at Skytrax World Airline Awards.Government spokesperson Sansern Kaewkamnerd announced that THAI was presented two prestigious and coveted awards in the Skytrax 2016 World Airline Awards ceremony at Farnborough International Airshow as the World’s Most Improved Airline and the World’s Best Airline Lounge Spa Facility.THAI was also placed in top three in three categories: Best Economy Class Onboard Catering - for the quality of meals, quality of food, beverage selections and visual presentation; Best Airline Staff Service in Asia - for staff service efficiency, friendliness and service hospitality and overall consistency; and World's Best Airport Services.He said that THAI is yet to proceed with its organizational reform plan, which has been implemented since 2015 and is now in its second phase to enable the company to achieve the highest excellence in all dimensions.The government spokesman also said that Thailand has attempted to correct all issues raised by the International Civil Aviation Organization, according to plans from the Department of Civil Aviation of Thailand.The government has selected personnel with qualifications to be staffed at the DCA while hiring organizations and experts to help inspect and assess the issuance of aviation licenses, he said.He added that the review of the issuance of licenses for 28 aviation business operators and the preparation for the next ICAO assessment during December this year and March next year are now in progress.The government spokesman said the ICAO has already expressed appreciations over Thailand’s serious actions and visions to address all problems.-- NNT 2016-07-19 Link to comment Share on other sites More sharing options...
webfact Posted July 18, 2016 Author Share Posted July 18, 2016 Govt: THAI named Most Improved Airline by SkytraxBANGKOK, 19 July 2016 (NNT) – The government has congratulated national flag carrier Thai Airways International (THAI) for being voted the World’s Most Improved Airline in the Skytrax World Airline Awards.Government Spokesperson Maj Gen Sansern Kaewkamnerd announced that Skytrax, an international airline rating agency, has recently ranked THAI as the World’s Most Improved Airline based on its passenger satisfaction survey conducted between August 2015 and May 2016. The World’s Most Improved Airline Award takes into account an airline’s performance improvements in other survey categories.In addition, THAI this year won the title of the World’s Best Airline Lounge Spa Facility. It also landed in the top three in the categories of Best Economy Class Airline Catering, Best Airline Staff in Asia, and the World’s Best Airport Services.Maj Gen Sansern said the Prime Minister would like to offer his congratulations to all staff and executives of THAI for this success. He also encouraged them to proceed with the organizational reform plan, which has been implemented since 2015 and is now in its second phase, in order to enable the company to achieve the highest excellence in all dimensions.-- NNT 2016-07-19 Link to comment Share on other sites More sharing options...
bubba Posted July 18, 2016 Share Posted July 18, 2016 Another thread has been running since last week regarding this: http://www.thaivisa.com/forum/topic/931417-thai-airways-wins-skytrax-most-improved-airline-award-for-2016/ Link to comment Share on other sites More sharing options...
ezzra Posted July 18, 2016 Share Posted July 18, 2016 The details is in the wording: Most improved airline, i.e from mediocre to mediocre plus..... Emirates Qatar Airways Singapore Airlines Cathay Pacific ANA All Nippon Airways Etihad Airways Turkish Airlines EVA Air Qantas Airways Lufthansa Link to comment Share on other sites More sharing options...
arithai12 Posted July 19, 2016 Share Posted July 19, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ??? Link to comment Share on other sites More sharing options...
Bob12345 Posted July 19, 2016 Share Posted July 19, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ???The more categories there are the more airlines can win a prize and the more these airlines will advertize they won a prize. Result is instant free publicity for Skytrax. Link to comment Share on other sites More sharing options...
waldroj Posted July 19, 2016 Share Posted July 19, 2016 Sansern said "THAI is yet to proceed with its plan which is now in its second phase"! Seriously though, it really has improved its service standard over the last twelve months. And, this improvement has also been reflected in the stellar rise in its share price. Let's hope the improvement continues. Link to comment Share on other sites More sharing options...
ratcatcher Posted July 19, 2016 Share Posted July 19, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ??? Certainly, and being THAI, they can offer spa treatments and massage services, something for which Thais are world famous. Link to comment Share on other sites More sharing options...
klauskunkel Posted July 19, 2016 Share Posted July 19, 2016 Congrats on winning the first place in lounging and food service. Any awards in the pipeline for aircraft maintenance, flight safety, cockpit crew training? Not yet, huh? Link to comment Share on other sites More sharing options...
waldroj Posted July 19, 2016 Share Posted July 19, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ???Certainly, and being THAI, they can offer spa treatments and massage services, something for which Thais are world famous. The hub of the rub! Link to comment Share on other sites More sharing options...
BuaBS Posted July 19, 2016 Share Posted July 19, 2016 Well they certainly won't win an award for prices ! One of the only straight flights to my country ( from Bangkok), in economy ...more than 1000 euro ...> 41.000 B. Sure they have promotions but it is for 2 flying together and not in my period of flying home. Link to comment Share on other sites More sharing options...
Veritas48 Posted July 19, 2016 Share Posted July 19, 2016 I flew to Perth in December last year..ticket price B31,000.00.In May this year I flew to Boston MA via NYC return...ticket price B37,000.00. The return from Perth to BKK means arriving in a remote part of the airport and taxiing for fifteen to twenty minutes and then a bus trip from the plane to the airport building for ten to fifteen minutes and THEN stare at an empty baggage carousel for thirty minutes until some indolent baggage handler wakes up for long enough to dump the bags on to the said carousel!Most improved.....?Let's face it it could not get any worse!!! Link to comment Share on other sites More sharing options...
sanukjim Posted July 19, 2016 Share Posted July 19, 2016 The details is in the wording: Most improved airline, i.e from mediocre to mediocre plus..... Emirates Qatar Airways Singapore Airlines Cathay Pacific ANA All Nippon Airways Etihad Airways Turkish Airlines EVA Air Qantas Airways Lufthansa Very true,It is easy to improve from somewhere near the bottom. Have at least halve the planes leave on time today,only loose 25% of the baggage they normaly loose,etc. Link to comment Share on other sites More sharing options...
retarius Posted July 19, 2016 Share Posted July 19, 2016 I haven't flown Thai for a while, are they worth looking at again. Last time I flew was probably 2006. When I have been comparing prices on the internet and look at Thai's prices they seem high compared to other airlines so I have avoided them. They also have a reputation for poor service, which seems like it has improved albeit from a low position. Link to comment Share on other sites More sharing options...
Ulic Posted July 19, 2016 Share Posted July 19, 2016 The details is in the wording: Most improved airline, i.e from mediocre to mediocre plus..... Emirates Qatar Airways Singapore Airlines Cathay Pacific ANA All Nippon Airways Etihad Airways Turkish Airlines EVA Air Qantas Airways Lufthansa Of course true, turning a penny into two may be a 100% improvement but is still just 2 cents. As for this list, I have flown Qatar and Etihad, absolutely nothing special and paid a premium for what was supposed to be a superior airline experience. I will never do that again. ANA and Lufthansa were efficient and competitive price wise. For me I have come to the conclusion that price and scheduling are the most important factors in choosing a flight. The shortest most direct flights are preferable but for me coming from Canada there are no direct flights. Equipment being used would be a third factor (I do like the Dreamliner and A380, but I suppose it depends how they are configured.) Save money and spend at the destination. Link to comment Share on other sites More sharing options...
lust Posted July 19, 2016 Share Posted July 19, 2016 Only retards get voted 'most improved' at anything in life. Link to comment Share on other sites More sharing options...
Prbkk Posted July 19, 2016 Share Posted July 19, 2016 They got some kind of 'honourable mention' for economy catering and probably deserved it. As airline food goes it's not bad. However the real problem continues to be their pricing: given the choice between business class on Malaysia from Bangkok to Sydney ( with 3 hours in Kl) @ 36000B ( as it was just recently) or 32000 for economy on the direct service on Thai: a no brainer. Othe airlines are beating them on price to Europe: Vietnam on the new A350, Sri Lankan, Malaysian, China Southern: all WAY under Thai fares. I like Thai Airways, just not enough to pay a significant premium over alternative carriers ( and particularly when 'status' with Thai means less and less, eg no priority immigration line card). Link to comment Share on other sites More sharing options...
siam2007 Posted July 19, 2016 Share Posted July 19, 2016 Only retards get voted 'most improved' at anything in life. utter nonsense for example, a few years back, GARUDA won that title too. They maintained their standards and even improved further, and are now one of the very few Airlines on this planet rated 5-star http://www.antaranews.com/en/news/97578/garuda-presented-5-star-airline-award-for-indonesia plus, best cabin staff WORLDWIDE for three subsequent years http://www.airlinequality.com/news/2016-world-airline-awards-announced/ Link to comment Share on other sites More sharing options...
djjamie Posted July 19, 2016 Share Posted July 19, 2016 Family and I flew business class BNE - BKK return and we were dropped off in the "car park" both times by the plane recently. Had to get a bus to the terminal and to the plane on our return. Thai airways hub is in Bangkok and they cannot push back from a terminal? Lounge is good though. Link to comment Share on other sites More sharing options...
Redline Posted July 19, 2016 Share Posted July 19, 2016 Only retards get voted 'most improved' at anything in life. Hahhaaaa when the gold standard is getting out of bed Link to comment Share on other sites More sharing options...
Redline Posted July 19, 2016 Share Posted July 19, 2016 Only retards get voted 'most improved' at anything in life. utter nonsense for example, a few years back, GARUDA won that title too. They maintained their standards and even improved further, and are now one of the very few Airlines on this planet rated 5-star http://www.antaranews.com/en/news/97578/garuda-presented-5-star-airline-award-for-indonesia plus, best cabin staff WORLDWIDE for three subsequent years http://www.airlinequality.com/news/2016-world-airline-awards-announced/ Hmmmmm never heard of it Link to comment Share on other sites More sharing options...
jerojero Posted July 20, 2016 Share Posted July 20, 2016 Most improved. Still, overpriced and highly unprofitable. Both parameters far more important than a Spa Award. Link to comment Share on other sites More sharing options...
LeeKat Posted July 20, 2016 Share Posted July 20, 2016 The details is in the wording: Most improved airline, i.e from mediocre to mediocre plus..... Emirates Qatar Airways Singapore Airlines Cathay Pacific ANA All Nippon Airways Etihad Airways Turkish Airlines EVA Air Qantas Airways Lufthansa Read this! : http://www.travelandleisure.com/slideshows/worlds-best-airlines/4 Link to comment Share on other sites More sharing options...
kalbo123 Posted July 20, 2016 Share Posted July 20, 2016 The details is in the wording: Most improved airline, i.e from mediocre to mediocre plus..... Emirates Qatar Airways Singapore Airlines Cathay Pacific ANA All Nippon Airways Etihad Airways Turkish Airlines EVA Air Qantas Airways Lufthansa Read this! : http://www.travelandleisure.com/slideshows/worlds-best-airlines/4 This is the same organization that put Chiang Mai on the world # 2 spot as best holiday destination, so I would not take this to seriously, Link to comment Share on other sites More sharing options...
bubba Posted July 21, 2016 Share Posted July 21, 2016 Family and I flew business class BNE - BKK return and we were dropped off in the "car park" both times by the plane recently. Had to get a bus to the terminal and to the plane on our return. Thai airways hub is in Bangkok and they cannot push back from a terminal? Lounge is good though. The TG business class lounge was good in BKK? In what way? Certainly not compared to any other business class lounges in which I have been in BKK. Link to comment Share on other sites More sharing options...
bangrak Posted July 21, 2016 Share Posted July 21, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ??? Certainly, and being THAI, they can offer spa treatments and massage services, something for which Thais are world famous. 'Offer', hmm, at a price, for 1st class pax, and honorary circle/senator card holders, the spa being part of the top Royal Orchid lounge, gold card or business ticket not enough then...? Link to comment Share on other sites More sharing options...
arithai12 Posted July 21, 2016 Share Posted July 21, 2016 I maybe naive, but if I wanted a spa treatment I'd go to a spa parlor, not to an airport. I'd rather rate an airline according to the way they make me lose time with bus transfers (CNX-BKK is invariably landing at a distant bus stop), on how they treat their frequent flyers (Thai lounge sucks, sorry guys, I think it has the same menu since 10 years at least) and free upgrades (Thai=1 for me in the last 50 flights or so), and on the leg space on board (Thai much worse than most since they fitted their vintage 747's with electronics boxes which take half of the space under the seat). As for service on board, the average flight attendant is now about 45 and they have forgotten what is a smile. I am also slightly annoyed at seeing all of the crew monopolyzed every time there is a monk on board. Thai may have improved a lot in the last six months or so... I wouldn't know since I have switched to others. Link to comment Share on other sites More sharing options...
bubba Posted July 21, 2016 Share Posted July 21, 2016 Do they really have a category "World’s Best Airline Lounge Spa Facility" ??? Certainly, and being THAI, they can offer spa treatments and massage services, something for which Thais are world famous. 'Offer', hmm, at a price, for 1st class pax, and honorary circle/senator card holders, the spa being part of the top Royal Orchid lounge, gold card or business ticket not enough then...? In all fairness to TG, they do offer limited spa services to business class travellers, namely complimentary foot or head/neck massage in nice, quiet area individual areas. No, they do not offer that for senator/honorary circle card holders. I wouldn't expect TG to, since those are a Lufthansa frequent flyer programme features. Link to comment Share on other sites More sharing options...
puukao Posted July 21, 2016 Share Posted July 21, 2016 World's best airline at selling recycled steel after a crash.... World's best airline at serving water at proper temperature 4-minutes before cruising altitude... World's best airline at capturing over 100 poisonous snakes while over an ocean Link to comment Share on other sites More sharing options...
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